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Auto Post not working #315

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PeterDredd opened this issue Mar 19, 2024 · 18 comments
Closed
1 task done

Auto Post not working #315

PeterDredd opened this issue Mar 19, 2024 · 18 comments
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needs:feedback This requires reporter feedback to better understand the request. stale type:question Further information is requested.

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@PeterDredd
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Describe your question

Hello,

I recently integrated the auto post to x plugin and got the successful notification after finishing the setup.

But after publishing a post.. it doesn’t auto post to my X account. I checked the box that says post to Twitter.. but it still didn’t work.

IMG_3299
IMG_3305

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@PeterDredd PeterDredd added the type:question Further information is requested. label Mar 19, 2024
@PeterDredd
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Please it’s urgent.. somebody share a tip on how to fix this.

Uploading IMG_3411.jpeg…

@github-project-automation github-project-automation bot moved this from Incoming to Merged in Open Source Practice Mar 20, 2024
@PeterDredd
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Someone should help out please.. I have a verified twitter account if that means anything.

IMG_3411

@PeterDredd
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@iamdharmesh please help look into this

@iamdharmesh
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Hi @PeterDredd,

Could you please ensure that the "Post to X/Twitter" checkbox is selected when you publish the post? Based on the screenshot you provided, it appears to be unchecked. Also, could you please manually attempt to post to X by clicking "Post to X/Twitter" and provide the details of any error you encounter?

Providing error details will assist us in identifying the root cause and resolving the issue.

Thank you.

@iamdharmesh iamdharmesh added the needs:feedback This requires reporter feedback to better understand the request. label Mar 20, 2024
@PeterDredd
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@iamdharmesh

I have it checked.. that’s in the mobile view.. I’ve attached image from desktop view.

When I try to share manually by clicking ‘Post to X/Twitter’ the dot icon loads for a few seconds and stops… showing no error and the post stays unshared.

I’ve disconnected and reconnected.. still didn’t work.
Images attached

Image 20-03-2024 at 18 06
Image 20-03-2024 at 18 10
Image 20-03-2024 at 18 11

@iamdharmesh
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Thanks for the further details, @PeterDredd. Since there are no errors, it seems there are some conflicts with other plugins. Some next steps here could be:

  1. Check log files to see if any useful errors are logged there. If you are not familiar with how to check logs, this article can help: https://www.wpbeginner.com/wp-tutorials/how-to-find-and-access-wordpress-error-logs-step-by-step/.
  2. Deactivate other plugins temporarily to identify if the issue is due to conflicts between plugins.

Please let me know if following these steps provides some useful information, and we can make this work.

Thank you

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It has been 7 days since more information was requested from you in this issue and we have not heard back. This issue is now marked as stale and will be closed in 7 days, but if you have more information to add then please comment and the issue will stay open.

@github-actions github-actions bot added the stale label Mar 29, 2024
@PeterDredd
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So I finally took the bold step to deactivate all plugins.. using file manager in cpanel.. I was reluctant because some of the plugins are serving real time purposes.

Deactivated all and only activated the share to Twitter plugin..

Went to a drafted article… published it.. scrolled down to check the status on auto post to twitter..

Same as it was before “this post post has not been posted”

Did the manual posting.. it rolled and stopped with no error message just as I complained before.

In all of this, it’s only auto post to Twitter plug-in that’s active.

In short.. deactivating all plugins didn’t work..
no useful error in log files..

Any other way out?

@github-actions github-actions bot removed the stale label Mar 30, 2024
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github-actions bot commented Apr 6, 2024

It has been 7 days since more information was requested from you in this issue and we have not heard back. This issue is now marked as stale and will be closed in 7 days, but if you have more information to add then please comment and the issue will stay open.

@github-actions github-actions bot added the stale label Apr 6, 2024
@PeterDredd
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I still need help with this

@PeterDredd
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@iamdharmesh @jamesmorrison @felipeelia @cadic

How do I fix this?

@github-actions github-actions bot removed the stale label Apr 7, 2024
@iamdharmesh
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@PeterDredd, apologies for the delayed response. Could you please try setting up the plugin in a fresh WP installation with the default theme (just for testing) and try to post? It will help identify whether the issue lies with the website or the account setup.

Thanks.

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It has been 7 days since more information was requested from you in this issue and we have not heard back. This issue is now marked as stale and will be closed in 7 days, but if you have more information to add then please comment and the issue will stay open.

@github-actions github-actions bot added the stale label Apr 19, 2024
@PeterDredd
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So I tried another plugin.. looking to see if I’ll get a response error .. and yes I did.

I got “API usage rate limit exceeded” meanwhile I haven’t used any this year.. not just this month..

The monthly cap usage is showing 0 posts pulled of 1,500

Screenshot 2024-04-13 at 16 34 54
IMG_6395

Please how do I fix this?

@github-actions github-actions bot removed the stale label Apr 21, 2024
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It has been 7 days since more information was requested from you in this issue and we have not heard back. This issue is now marked as stale and will be closed in 7 days, but if you have more information to add then please comment and the issue will stay open.

@github-actions github-actions bot added the stale label Apr 28, 2024
@iamdharmesh
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Hi @PeterDredd, Thank you for checking on this. I'm not sure which plugin you are using, but I believe the error depends on how the plugin utilizes the API. Because of this, the error on our plugin may differ from the one you are encountering. Have you tried setting up the plugin in a fresh WP installation with the default theme, just for testing? This will help identify whether the issue lies with the website or the account setup.

Thanks.

@github-actions github-actions bot removed the stale label Apr 30, 2024
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github-actions bot commented May 7, 2024

It has been 7 days since more information was requested from you in this issue and we have not heard back. This issue is now marked as stale and will be closed in 7 days, but if you have more information to add then please comment and the issue will stay open.

@github-actions github-actions bot added the stale label May 7, 2024
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This issue has been automatically closed because there has been no response to our request for more information. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further. See this blog post on bug reports and the importance of repro steps for more information about the kind of information that may be helpful.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale May 15, 2024
@github-project-automation github-project-automation bot moved this from In Progress to Done in Open Source Practice May 15, 2024
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