diff --git a/docs/about/support.md b/docs/about/support.md deleted file mode 100644 index 2192ac3fb..000000000 --- a/docs/about/support.md +++ /dev/null @@ -1,27 +0,0 @@ -#
Support
- -## Support levels - -The site uses a system of tags to identify who supports the linked documentation or software, and the level of support you can expect: - -`Supported by ACCESS-NRI` - -: Documentation that is actively maintained and supported by ACCESS-NRI. This is documentation that was either created by ACCESS-NRI, or it is existing documentation for which ACCESS-NRI has taken over responsibility. - -`Recommended by ACCESS-NRI` - -: Documentation for third-party software that ACCESS-NRI recommends and facilitates the use of at [NCI][nci-web] as a service to the community. This means ACCESS-NRI supports the infrastructure required to run the software, but not necessarily the software itself. - -`Community contributed` - -: Documentation that is of use to the community, but is not explicitly endorsed or supported by ACCESS-NRI. - -## How to get help - -Each entry on ACCESS-Hive links to another web site. There should be information on how to get help on the linked site. If there are no obvious channels for help, or the help is not adequate consider asking for assistance from fellow members of your community on the [ACCESS-Hive forum][access-hive-forum]. - -In the case of ACCESS-NRI supported documentation and software, marked , if there is no information on how to get help, or your query is not appropriate for the support channels provided, please either ask on the [ACCESS-Hive forum][access-hive-forum] or [contact ACCESS-NRI directly][contact]. - -[contact]: contact.md -[nci-web]: https://www.nci.org.au -[access-hive-forum]: https://forum.access-hive.org.au \ No newline at end of file diff --git a/docs/about/user_support.md b/docs/about/user_support.md new file mode 100644 index 000000000..6a83441e4 --- /dev/null +++ b/docs/about/user_support.md @@ -0,0 +1,11 @@ +#
User support
+ +## How to get help + +Each entry on ACCESS-Hive links to another web site. There should be information on how to get help on the linked site. If there are no obvious channels for help, or the help is not adequate consider asking for assistance from fellow members of your community on the [ACCESS-Hive forum][access-hive-forum]. + +In the case of ACCESS-NRI supported documentation and software, marked , if there is no information on how to get help, or your query is not appropriate for the support channels provided, please either ask on the [ACCESS-Hive forum][access-hive-forum] or [contact ACCESS-NRI directly][contact]. + +[contact]: contact.md +[nci-web]: https://www.nci.org.au +[access-hive-forum]: https://forum.access-hive.org.au \ No newline at end of file diff --git a/docs/index.md b/docs/index.md index 999138329..260fcbc34 100644 --- a/docs/index.md +++ b/docs/index.md @@ -40,18 +40,6 @@ ## About {% include "call_contribute.md" %} -## Support - -There is a system of tags to identify who supports the linked documentation or software, and the level of support you can expect: - -- `Supported by ACCESS-NRI` - -- `Recommended by ACCESS-NRI` - -- `Community contributed` - -See the [support page](about/support.md) for details about the support levels: what is supported, by who, and how to access help. - ## Contribute to ACCESS-Hive [^1]
diff --git a/mkdocs.yml b/mkdocs.yml index 2416704c1..ae8d67846 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -84,7 +84,7 @@ nav: - Home: - index.md - Contact: about/contact.md - - Support: about/support.md + - User support: about/user_support.md - Contribute: - Contribute: contribute/index.md - Edit on Github: contribute/edit-on-github.md