diff --git a/content/notifications/send-notifications/get-started/user-guide/_index.en.md b/content/notifications/send-notifications/get-started/user-guide/_index.en.md index 61a6e2d0c85..d7203f2af17 100644 --- a/content/notifications/send-notifications/get-started/user-guide/_index.en.md +++ b/content/notifications/send-notifications/get-started/user-guide/_index.en.md @@ -13,8 +13,18 @@ In the meantime existing guidelines for sending notifications through Altinn 2 a [Please familiarize yourself with existing documentation and guidelines](https://altinn.github.io/docs/utviklingsguider/varsling/) {{% /notice %}} - - +## Notification +### SMS +- The mobile number must contain the country code, preferably with "+", while "00" would also work (e.g., +47900XXXXX, 0047900XXXXX). +- SMS to 5-digit numbers is not supported. +- Norwegian mobile numbers must start with "4" or "9" after the country code "+47." + - Valid Mobile Number Examples: +47400XXXXX, +47900XXXXX, 0047400XXXXX, 0047900XXXXX. + - Invalid Mobile Number Examples: +47500XXXXX, +47600XXXXX, 0047500XXXXX, 0047600XXXXX. + +#### International Mobile Number +- We also support international mobile numbers (outside of Norway) to send SMS as long as they are valid and provided with a country code. +- Notifications to 5-digit numbers aren't supported. Therefore, the mobile number must be more than 5 digits. +- Country code in the mobile numbers undergo validation against a comprehensive list of country codes.