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This repository was archived by the owner on Feb 17, 2025. It is now read-only.

Error when selecting Course theme during onboarding #8687

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epeicher opened this issue Feb 7, 2025 · 1 comment
Open

Error when selecting Course theme during onboarding #8687

epeicher opened this issue Feb 7, 2025 · 1 comment
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[Feature Group] Appearance & Themes Features related to the appearance of sites. [Pri] Normal [Status] Auto-allocated Triaged [Type] Bug Something isn't working

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@epeicher
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epeicher commented Feb 7, 2025

Quick summary

When selecting the Course theme and clicking on Continue, an error screen is displayed.

Also, there is a Javascript error in the console:

ThemeNotFoundError: The specified theme was not found.

Found during a Walkthrough session: p58i-jM9-p2

Select Course and click Continue After
Image Image

Steps to reproduce

  1. Create a Commerce site
  2. In the goals step select "Create a course" and "Sell services and digital goods".
  3. Find the Course theme, select it and click Continue
  4. The We've hit a snag error screen is displayed

Site owner impact

Fewer than 20% of the total website/platform users

Severity

Major

What other impact(s) does this issue have?

No response

If a workaround is available, please outline it here.

The user can select another Theme, and then change and activate the Course theme after the onboarding

Platform (Simple and/or Atomic)

Atomic

@Robertght
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I was able to replicate this using the goals "Create a course" and "Sell services and digital goods", but it didn't happen when I tried doing it only with "Create a course".

I saw the "We've hit a snag" more than a couple of times, and it usually happens when the site transfers to AT correctly, so we(Happiness) usually need to try again or ping Fusion to help with the transfer.

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Labels
[Feature Group] Appearance & Themes Features related to the appearance of sites. [Pri] Normal [Status] Auto-allocated Triaged [Type] Bug Something isn't working
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