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Feed not validating #231

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florantevaldez opened this issue Jun 14, 2016 · 5 comments
Open

Feed not validating #231

florantevaldez opened this issue Jun 14, 2016 · 5 comments

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@florantevaldez
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I have a new feed https://www.thechartist.com.au/on-the-charts-podcast
It doesn't seem to validate when I try submitting to iTunes.
Error message says, Can' read your feed.

Any idea what I'm doing wrong?

@florantevaldez
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I also tried creating another feed https://www.thechartist.com.au/component/podcastmanager/?format=raw&feedname=2 but it's still not validating.

@mbabker
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mbabker commented Jun 14, 2016

I get 500 errors when opening either of those links in my browser. So if whatever source you're using for validation is getting the same issue, that'd be the problem.

@florantevaldez
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The site is running perfectly. Any idea what might be the cause and how to resolve this?

@mbabker
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mbabker commented Jun 14, 2016

Without access to your server logs I can't tell you how to debug a 500 issue. Turn on error reporting for the site, check your logs for errors, and react based on what you see there.

@florantevaldez
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I'll check and will get back to you. Thanks for your help.

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