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Can't merge user accounts on live site #669

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bofstein opened this issue Dec 6, 2024 · 2 comments
Open

Can't merge user accounts on live site #669

bofstein opened this issue Dec 6, 2024 · 2 comments
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@bofstein
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bofstein commented Dec 6, 2024

Steps to repro:

  • Log in as a super admin
  • Go to the Users table
  • Click on a user
  • Enter an email of another user in the Merge Users box
  • Click Search
  • Observe that after a brief loading icon, nothing happens

image

Expected result: The merge user flow comes up allowing you to archive one user and move their plans into another account.

This is happening on both Stage and Prod

I had 3 tickets come in today about wanting to merge accounts, though as I was responding I believe they're all talking about the same user with 2 accounts. So just one current case but they come up regularly so we should fix.

@bofstein
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bofstein commented Dec 6, 2024

Medium priority - we should look into it within the next few days at least to know what a fix would take, but don't need to dop everything, stay late, etc.

@bofstein
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bofstein commented Dec 6, 2024

We're going to wait until next week to release this so we don't deploy on a Friday even though it's a small chance

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