From e38ef20d7c85012b0bf0d0a55a1c06a449588bfe Mon Sep 17 00:00:00 2001 From: Chris-Larkin Date: Mon, 29 Jul 2024 13:29:33 +0000 Subject: [PATCH] formality paper --- .../index.md | 43 ++++++++++++++++--- 1 file changed, 36 insertions(+), 7 deletions(-) diff --git a/content/publication/linos-lasky-fink-larkin-moore-kirman-2023/index.md b/content/publication/linos-lasky-fink-larkin-moore-kirman-2023/index.md index edf22db..9f1e5c3 100644 --- a/content/publication/linos-lasky-fink-larkin-moore-kirman-2023/index.md +++ b/content/publication/linos-lasky-fink-larkin-moore-kirman-2023/index.md @@ -1,14 +1,43 @@ --- -title: The formality effect +title: "The formality effect" authors: - E. Linos - J. Lasky-Fink -- C. Larkin +- admin - L. Moore - E. Kirman -date: '2023-01-01' -publishDate: '2024-07-28T12:52:39.687533Z' -publication_types: -- article-journal -publication: '*Nature HumanBehaviour*' +date: "2023-01-01" + +# Schedule page publish date (NOT publication's date). +publishDate: "2024-07-28T12:52:39.696153Z" + +# Publication type. +# Accepts a single type but formatted as a YAML list (for Hugo requirements). +# Enter a publication type from the CSL standard. +publication_types: ["article-journal"] + +# Publication name and optional abbreviated publication name. +publication: "*Nature HumanBehaviour, 8: 300-310*" +publication_short: "" + +abstract: This paper documents the existence of a ‘formality effect’ in government communications. Across three online studies and three field experiments in different policy contexts (total N = 67,632), we show that, contrary to researcher and practitioner predictions, formal government communications are more effective at influencing resident behaviour than informal government communications. In exploring mechanisms, we show that formality operates as a heuristic for credibility and importance. Recipients view the source of a formal letter as more competent and trustworthy, and view the request itself as more important to take action on, despite no evidence of change in comprehension or in perceived ease of taking action. These findings have immediate implications for government communicators and open the door for a renewed focus on how the design and presentation of information impacts behaviour. + +tags: + - Communications + - Government + - RCTs + - Behavioural Science +featured: false + +# links: +# - name: "" +url: https://www.nature.com/articles/s41562-023-01761-z +url_pdf: https://nrs.harvard.edu/URN-3:HUL.INSTREPOS:37374153 +url_code: https://osf.io/akh9b/ +url_dataset: https://osf.io/kb5t8/ +url_poster: '' +url_project: '' +url_slides: '' +url_source: '' +url_video: '' ---