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[User-Centered Enhancements] Incorporate more empathy and altruism into the UX #333

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nessamilan opened this issue Jul 30, 2020 · 0 comments
Open

[User-Centered Enhancements] Incorporate more empathy and altruism into the UX #333

nessamilan opened this issue Jul 30, 2020 · 0 comments
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design feature Epic UI UX/interaction interaction bugs

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@nessamilan
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How can we improve the UX through more empathy-driven feature enhancements?

Example:
Currently, the set-up flow includes a "Thank you" screen to express gratitude for using CC Assist. Increased knowledge and awareness (i.e. through community messages and care tips) and information logging help users make more informed, safe decisions about community engagement. This simple messaging may shift the mindset of this as being just a self-serving tool towards one of more "data altruism".

How else might we enhance the experience through empathy and altruism?
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design feature Epic UI UX/interaction interaction bugs
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@nessamilan