Managing Subscription Throws a PSE Error

[MaxBroome]

When logged in and clicking on "Manage Subscription" the user gets thrown an error page instead of going to the Stripe page.

Console log shows:

Preloading data for /account/billing/manage failed with the following error: Unknown error (PSE). If issue persists, please contact us. If this error is transient, you can ignore it. Otherwise, consider disabling preloading for this route. This route was preloaded due to a data-sveltekit-preload-data attribute. See https://kit.svelte.dev/docs/link-options for more info

and

GET http://localhost:5173/account/billing/manage 500 (Internal Server Error)

Screenshot:

[scosman]

Can you share config?

saasstarter.work runs on main and this issue doesn’t repo, so likely a config issue.

[scosman]

This is working fine on saasstarter.work so it looks like an issue with your config. Did you set PRIVATE_STRIPE_API_KEY?

Closing for no repo. You can always log the error (search "PSE" for location), which will give you exception details.

[MaxBroome]

Fixed! There was just an error in Stripe after I deleted all of my test data, I didn't re-setup the Customer Portal page.

Logs
Customer ID obtained, creating billing portal session Error creating billing portal session: StripeInvalidRequestError: You can’t create a portal session in test mode until you save your customer portal settings in test mode at https://dashboard.stripe.com/test/settings/billing/portal. at StripeError.generate (file:///C:/Users/broom/Documents/VSCode/ScoreScrape.io/Testing/Website/node_modules/stripe/esm/Error.js:7:20) at res.toJSON.then.StripeAPIError.message (file:///C:/Users/broom/Documents/VSCode/ScoreScrape.io/Testing/Website/node_modules/stripe/esm/RequestSender.js:102:43) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { type: 'StripeInvalidRequestError', raw: { message: 'You can’t create a portal session in test mode until you save your customer portal settings in test mode at https://dashboard.stripe.com/test/settings/billing/portal.', request_log_url: 'https://dashboard.stripe.com/test/logs/req_qZCTIr5ArM73Bp?t=1712812495', type: 'invalid_request_error',

[zamakowany]

I have the same problem, if you still remember where you got the logs from I would be very grateful for the answer.

[scosman]

@zamakowany Search "PSE" in the code, and add a console.log(e) there to see the stripe error in more detail. Prob a setup issue.

[zamakowany]

Thanks, I'll give it a try

[zamakowany]

Which file to look in?

[evlim]

Which file to look in?

\src\routes(admin)\account(menu)\billing\manage+page.server.ts