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I can't get it to open. #481

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YourUncleBenny opened this issue Feb 3, 2025 · 1 comment
Open

I can't get it to open. #481

YourUncleBenny opened this issue Feb 3, 2025 · 1 comment

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@YourUncleBenny
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I install the flatpak. I click open. I get error message "ldconfig failed, exit status 256". I have no idea what this means.

System Details: # System Details Report

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  • Date generated: 2025-02-02 19:23:54

Hardware Information:

  • Hardware Model: ASRock A320M-HDV R4.0
  • Memory: 16.0 GiB
  • Processor: AMD Ryzen™ 5 2600 × 12
  • Graphics: NVIDIA GeForce GTX 1660 SUPER
  • Disk Capacity: 500.1 GB

Software Information:

  • Firmware Version: P3.70
  • OS Name: Ubuntu 24.04.1 LTS
  • OS Build: (null)
  • OS Type: 64-bit
  • GNOME Version: 46
  • Windowing System: X11
  • Kernel Version: Linux 6.8.0-52-generic

Please help. I have no idea what I'm doing, and I just wanna play Marvel Rivals. :(

@YourUncleBenny
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YourUncleBenny commented Feb 3, 2025

I would like to add that I've tried reinstalling it multiple times, and it seems like a different error each time. When I tried running it from the console (I used the flatpak), I get the following message:

  File "<frozen runpy>", line 198, in _run_module_as_main
  File "<frozen runpy>", line 88, in _run_code
  File "/app/lib/python3.12/site-packages/pupgui2/__main__.py", line 2, in <module>
    main()
  File "/app/lib/python3.12/site-packages/pupgui2/pupgui2.py", line 598, in main
    MainWindow()
  File "/app/lib/python3.12/site-packages/pupgui2/pupgui2.py", line 115, in __init__
    self.update_ui()
  File "/app/lib/python3.12/site-packages/pupgui2/pupgui2.py", line 249, in update_ui
    global_ctool_name: str = get_steam_global_ctool_name(install_loc.get('vdf_dir'))
                             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/lib/python3.12/site-packages/pupgui2/steamutil.py", line 221, in get_steam_global_ctool_name
    d = get_steam_vdf_compat_tool_mapping(vdf_safe_load(config_vdf_file))
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/lib/python3.12/site-packages/pupgui2/steamutil.py", line 29, in get_steam_vdf_compat_tool_mapping
    s = vdf_file.get('InstallConfigStore', {}).get('Software', {})
        ^^^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'get'

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