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Recurring error - Could not execute command getError #450

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EDIflyer opened this issue Oct 25, 2023 · 6 comments
Closed
4 tasks done

Recurring error - Could not execute command getError #450

EDIflyer opened this issue Oct 25, 2023 · 6 comments
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invalid This doesn't seem right need-more-information Need more information stale

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@EDIflyer
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Checks

  • I have searched the existing issues and no issue is describing my issue
  • I have checked the FAQ
  • I have checked the documentation
  • I have installed the latest version

The problem

Recurring error in logs, maps not showing

Diagnostics information

I just get 'failed, no file' when I click that?
image

Anything in the logs that might be useful for us?

Logger: deebot_client.command
Source: /usr/local/lib/python3.11/site-packages/deebot_client/command.py:75
First occurred: 21 October 2023 at 19:58:24 (4064 occurrences)
Last logged: 11:42:25

Could not execute command getError
Could not execute command getMapSubSet
Could not execute command getStats
Could not execute command getBattery
Could not execute command getMapSet
Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 980, in _wrap_create_connection
    return await self._loop.create_connection(*args, **kwargs)  # type: ignore[return-value]  # noqa
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/asyncio/base_events.py", line 1112, in create_connection
    transport, protocol = await self._create_connection_transport(
                          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/asyncio/base_events.py", line 1145, in _create_connection_transport
    await waiter
  File "/usr/local/lib/python3.11/asyncio/sslproto.py", line 575, in _on_handshake_complete
    raise handshake_exc
ConnectionResetError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/deebot_client/command.py", line 62, in execute
    result = await self._execute(authenticator, device_info, event_bus)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/deebot_client/command.py", line 86, in _execute
    response = await self._execute_api_request(authenticator, device_info)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/deebot_client/command.py", line 139, in _execute_api_request
    return await authenticator.post_authenticated(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/deebot_client/authentication.py", line 361, in post_authenticated
    return await self._auth_client.post(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/deebot_client/authentication.py", line 247, in post
    async with self._config.session.post(
  File "/usr/local/lib/python3.11/site-packages/aiohttp/client.py", line 1141, in __aenter__
    self._resp = await self._coro
                 ^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/aiohttp/client.py", line 536, in _request
    conn = await self._connector.connect(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 540, in connect
    proto = await self._create_connection(req, traces, timeout)
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 901, in _create_connection
    _, proto = await self._create_direct_connection(req, traces, timeout)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1209, in _create_direct_connection
    raise last_exc
  File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1178, in _create_direct_connection
    transp, proto = await self._wrap_create_connection(
                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 988, in _wrap_create_connection
    raise client_error(req.connection_key, exc) from exc
aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host portal-ww.ecouser.net:443 ssl:True [None]


### Additional information

_No response_
@EDIflyer EDIflyer added the bug Something isn't working label Oct 25, 2023
@edenhaus
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Please check your internet connection as HA cannot connect to the ecovacs servers as you can see in aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host portal-ww.ecouser.net:443 ssl:True [None]

Not sure how your setup looks like but something is not correct with your network/internet

@edenhaus edenhaus added invalid This doesn't seem right need-more-information Need more information and removed bug Something isn't working labels Oct 25, 2023
@EDIflyer
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OK, thanks @edenhaus - I'm on Three Mobile Broadband and have noticed a couple of connection issues with SSL recently, I wonder if it could be related - will have a look.

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github-actions bot commented Nov 2, 2023

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@github-actions github-actions bot added the stale label Nov 2, 2023
@EDIflyer
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EDIflyer commented Nov 2, 2023

Still investigating with my broadband supplier.

@github-actions github-actions bot removed the stale label Nov 2, 2023
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This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@github-actions github-actions bot added the stale label Nov 10, 2023
@edenhaus edenhaus removed the stale label Nov 15, 2023
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This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@github-actions github-actions bot added the stale label Nov 23, 2023
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Nov 30, 2023
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