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The installation of the DefGuard client software on a Windows 11 machine always fails.
Asset used is defguard-client_0.2.1_x64_en-US.exe. This is a fresh installation.
Other observations:
Installation progress window disappears abruptly.
The progress bar reaches different levels with further installation attempts .
No error messages are displayed.
All my browser (Chrome) sessions are terminated (appears to be a forced termination)
Found the below events from the Windows Application Error log, in order. All fall under the Informational level; all fall under the MsiInstaller source.
Event ID 1040:
Beginning a Windows Installer transaction: C:\ProgramData\Package Cache\{<REDACTED_UUID_VALUE>}v0.2.1\defguard-client_0.2.1_x64_en-US.msi. Client Process Id: 16808.
Event ID 11708:
Product: defguard-client -- Installation failed.
Event ID 1033:
Windows Installer installed the product. Product Name: defguard-client. Product Version: 0.2.1. Product Language: 1033. Manufacturer: defguard. Installation success or error status: 1603.
Event ID 1042:
Ending a Windows Installer transaction: C:\ProgramData\Package Cache\{<REDACTED_UUID_VALUE>}v0.2.1\defguard-client_0.2.1_x64_en-US.msi. Client Process Id: 16808.
Also found the below event from the Windows System Error log. Level = Informational; Source = Service Control Manager; Event ID = 7045
A service was installed in the system.
Service Name: Defguard Service
Service File Name: "C:\Program Files\defguard-client\defguard-service.exe"
Service Type: user mode service
Service Start Type: auto start
Service Account: LocalSystem
The text was updated successfully, but these errors were encountered:
The installation of the DefGuard client software on a Windows 11 machine always fails.
Asset used is defguard-client_0.2.1_x64_en-US.exe. This is a fresh installation.
Other observations:
Found the below events from the Windows Application Error log, in order. All fall under the
Informational
level; all fall under theMsiInstaller
source.Also found the below event from the Windows System Error log. Level =
Informational
; Source =Service Control Manager
; Event ID =7045
The text was updated successfully, but these errors were encountered: