How to resolve 'Internal error' error message?

[hugoh59]

I get the 'internal error' error message for all importers except outlook which works but only grabs the first 20 or so contacts with most of them not even including the email but just the name of the contact when the email actualy has over 1000 contatcs.

Is there a way to know more about how to fix this? Because the basic error message does not help at all.

[jr180180]

Hey @hugoh1995 - There should be a log that's outputted in your console that has a bit more details on the error message. Any chance you could copy and paste that here, please?

[ghost]

I think I am encountering the same error using the yahoo service on production. I added a logger on the gem and this came out.
Error internal_error while processing /contacts/yahoo/callback: {"error":{"@lang":"en-US","@uri":"http://yahoo.com","description":"Access forbidden for the user as cookie validation failed","detail":"Access forbidden for the user as cookie validation failed"}}

At first I was able to successfully retrieve the contacts list on my local server, but the next day the same error above is now being encountered on my local server.