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Bomb Threat, ERG, Find Nearest Resource problems since last Ops Dashboard update #28

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cdelaney585 opened this issue Jul 23, 2014 · 6 comments
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@cdelaney585
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During UC prep, we noticed that the Bomb Threat, ERG, and Find Nearest Resource tools all began to crash or become non-functional since the most recent Ops Dashboard update.

The behaviors observed were:

  • Bomb Threat tool would not allow you to use the "click map" button, and the entire toolbar would subsequently become unresponsive
  • After setting all the parameters, the ERG tool would not run when the run button was clicked
  • The parameter window for the find nearest resource tool would not open when the tool icon was clicked

After the initial tool failure, subsequent attempts to open the dashboard would take excessively long, the only remedy for which would be to remove the add-in out of the dashboard and remove it from the local folder on which it is stored.

Based on initial testing, we found these behaviors appeared to be associated with the presence of Esri-based dynamic layers, in particular, the world traffic service, and the presence of the severe weather web map as a separate map widget in the dashboard. We found that by removing both of these layers, we were able to make the recompiled Bomb Threat and ERG tool (provided by Jo Fraley on 7/11) work. The find nearest resource tool (which was not recompiled after the most recent ops dashboard update), would only work if the dashboard was not saved with the tool in it, and that after every use, the tool was deleted from the local file containing it.

Please feel free to contact me if you have any additional questions regarding troubleshooting these issues we observed with the add-ins.

@csmoore
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csmoore commented Jul 23, 2014

Thanks for letting us know about the issue.

For now assigning to @jofraley (sounds like she might already have some background on) to see if she has anything to add & she might also be able to provide a time frame for when/if she can have a look (if no time you can just let us know & we will try to reassign).

@jofraley
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#28 has been addressed in the latest build. @cdelaney585 please test to make sure it works for you.

@csmoore
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csmoore commented Jul 29, 2014

Just reopening - @cdelaney585 - just a note: if you join the Esri github group we will be able to assign these to you and you will show up in the Esri members List

@csmoore csmoore reopened this Jul 29, 2014
@jrweakland jrweakland assigned joebayles and unassigned jofraley Jan 2, 2015
@jrweakland
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Assigning @joebayles to test so that we can close this issue out. Added to backlog - https://app.asana.com/0/23019535413942/23186355169346

@joebayles
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@jofraley @csmoore I looked for these on the National Security Portal and didn't see them. I tried building from the GitHub repository and ran into some Visual Studio issues. I then tried the widgets that are currently on the old AFMIE Portal, and the only ones I could get added to the dashboard were Order of Battle, and Range Fan (which didn't work properly, as far as I could tell). Please advise.

@joebayles
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@lfunkhouser this may no longer be an issue, but here you go.

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