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Update tech-portfolio.md (#3796)
* Update tech-portfolio.md * Tech Portfolio -> Tech Operations * link-update-tts-tech-operations * Delete _data/assetPaths.json * remove #fsgc Tech Operations no longer serves on FAS Systems Governance Committee * fix-internal-link-checker-1 * renaming-links-continued-2 * Update digital-council.md * remove checklists dont render * global rename to **GSA Website Manager** * global Site Owner to **GSA Website Manager** * rename-ttspages-backto-gsapages * rename-gsa-pages * minor-typos
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CODEOWNERS

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@@ -54,9 +54,9 @@ pages/about-us/digital-council.md @18F/di
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# Classes
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###########################################################################
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pages/getting-started/classes/accessibility.md @18F/guild-accessibility
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pages/getting-started/classes/intro-to-TTS-Tech-Portfolio.md @18F/tts-tech-portfolio
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pages/getting-started/classes/meetings-and-meeting-tools.md @18F/tts-tech-portfolio
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pages/getting-started/classes/gsa-internal-tools.md @18F/tts-tech-portfolio
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pages/getting-started/classes/intro-to-TTS-Tech-Operations.md @18F/tts-tech-operations
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pages/getting-started/classes/meetings-and-meeting-tools.md @18F/tts-tech-operations
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pages/getting-started/classes/gsa-internal-tools.md @18F/tts-tech-operations
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pages/getting-started/classes/travel-101.md @18F/people-ops
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pages/getting-started/classes/benefits.md @18F/people-ops
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pages/getting-started/classes/writing-lab.md @18F/guild-content
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###########################################################################
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pages/about-us/* @18F/handbook-owners
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pages/general-information-and-resources/employee-resources-policies @18f/people-ops
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pages/general-information-and-resources/tech-policies @18f/tts-tech-portfolio
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pages/general-information-and-resources/tech-policies @18f/tts-tech-operations
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pages/general-information-and-resources/* @18f/handbook-owners
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###########################################################################
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# Tech Portfolio
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# Tech Operations
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###########################################################################
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pages/launching-software/* @18F/tts-tech-portfolio
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pages/tools/* @18F/tts-tech-portfolio
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pages/training-and-development/intro-to-github.md @18F/tts-tech-portfolio
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pages/launching-software/* @18F/tts-tech-operations
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pages/tools/* @18F/tts-tech-operations
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pages/training-and-development/intro-to-github.md @18F/tts-tech-operations

_data/navigation.yml

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url: https://www.fedramp.gov/
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internal: false
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- text: Technology
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url: office-of-solutions/tech-portfolio/
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url: office-of-solutions/tech-operations/
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internal: true
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- text: 10x
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url: https://10x.gsa.gov

pages/18f/how-18f-works/research-guidelines.md

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can ask on Slack in {% slack_channel "#g-research" %}. If you are not sure where
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the right place might be to store any given file, or what access permissions to
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grant, you can [ask the Tech
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Portfolio]({% page "/office-of-solutions/tech-portfolio/#questions" %}).
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Portfolio]({% page "/office-of-solutions/tech-operations/#questions" %}).
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## Join the research guild!
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pages/about-us/digital-council.md

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- Respect the role and authority of colleagues. For example, we:
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- Coordinate with the [TTS Technology
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Portfolio]({% page "/tech-portfolio/" %}) and the [TTS
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Portfolio]({% page "/tech-operations/" %}) and the [TTS
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Outreach]({% page "/outreach/" %}) teams when updating domains or creating
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digital products.
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- Coordinate with the TTS Outreach team for message alignment and approval.

pages/general-information-and-resources/chicago.md

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### Who else from TTS usually works out of the Chicago office?
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Most TTS Chicago-area staff work remotely full-time. However, you will often find Ethan Heppner (TTS Tech Portfolio) working from the Hub on the 35th floor Wednesdays. There is also a list of the local leadership of other FAS divisions (outside of TTS) on [Insite](https://insite.gsa.gov/locations/region-5/about-us/federal-acquisition-service).
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Most TTS Chicago-area staff work remotely full-time. However, you will often find Ethan Heppner (TTS Tech Operations) working from the Hub on the 35th floor Wednesdays. There is also a list of the local leadership of other FAS divisions (outside of TTS) on [Insite](https://insite.gsa.gov/locations/region-5/about-us/federal-acquisition-service).
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## Where are the...?
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pages/general-information-and-resources/collaboration-tools.md

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<details markdown="block">
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<summary>Compliance and records considerations:</summary>
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- GSA Tech Portfolio is working on a FedRAMP application as of January 2020.
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- GSA Tech Operations is working on a FedRAMP application as of January 2020.
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Members of TTS can use it and will be notified if anything changes.
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- Trello boards should be considered records.
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</details>
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- **[Smartsheet]({% page "/tools/smartsheet/" %})**
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- **[ZenHub:](https://www.zenhub.com/)** Works within GitHub and provides
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higher-level scoping and linking (e.g., epics and dependencies). Unfortunately,
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[we cannot expand use at GSA](https://github.com/18F/tts-tech-portfolio/issues/1040).
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[we cannot expand use at GSA](https://github.com/18F/tts-tech-operations/issues/1040).
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</details>
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Here are some common barriers to using Trello with partners and some workarounds

pages/general-information-and-resources/glossary.md

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part of Solutions: 10x, Artificial Intelligence Portfolio, Cloud.gov, Data &
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Analytics Portfolio, Federalist, Identity Program Management Office,
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Innovation Portfolio, Login.gov, Public Experience Portfolio (USAGov), Secure
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Cloud Portfolio, Smarter IT Portfolio, and TTS Tech Portfolio.
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Cloud Portfolio, Smarter IT Portfolio, and TTS Tech Operations.
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- **SOP** - Standard Operating Procedure. Step-by-step instructions to help
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employees carry out routine operations efficiently and uniformly while

pages/general-information-and-resources/purchase-requests.md

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[Section 889 Open Market Justification](https://docs.google.com/document/d/1jRMwRi94_O_YJ_0JkvKtRhniitjU2ZMFggXRirL6eOE/edit#heading=h.mw15bdywiu3d),
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fill it out, and attach the link to the
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[micropurchase request form](https://docs.google.com/forms/d/e/1FAIpQLSd-GoOE9xWWfJvdZNRP3SE7mj5ysI_RfM8brxdG8YpyJV9yKA/viewform).
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Then, the TTS Tech Portfolio will review the documentation and work with the
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Then, the TTS Tech Operations will review the documentation and work with the
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OCIO to get FITARA approval. Once FITARA approval is obtained, the TTS Tech
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Portfolio will send the micropurchase request through the approval process. Once
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the purchase is approved, the purchase card holder will reach out to you to make

pages/general-information-and-resources/tech-policies/fitara.md

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contracts. Note: For Non-[OA (Office of Acquisitions)]({% page "/oa/" %})
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acquisitions, when the acquisition plan and Statement of Work (SOW) have been
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finalized, please send an email to [email protected]. [The TTS Tech
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Portfolio]({% page "/tech-portfolio/" %}) will conduct their initial review of
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Portfolio]({% page "/tech-operations/" %}) will conduct their initial review of
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the acquisition and initiate the FITARA review with the CTO office.
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**Note:** There are some exceptions and blanket approvals, such as Dotgov
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#### Still have questions?
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[Ask the Tech
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Portfolio.]({% page "/office-of-solutions/tech-operations/#questions" %})

pages/general-information-and-resources/tech-policies/security-incidents.md

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channel
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- You can use this link to
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<a href="mailto:[email protected]?subject=Incident:&[email protected];[email protected]">quickly
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send an email to IT Service Desk, GSA IR Team & TTS Tech Portfolio</a> at the
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send an email to IT Service Desk, GSA IR Team & TTS Tech Operations</a> at the
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same time.
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- cloud.gov: [cloud.gov support team](mailto:[email protected]) or
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{% slack_channel "incident-response" %} Slack channel

pages/getting-started/classes.md

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| Tock 101 | An overview of Tock and how we use it track work time. | Self-guided | Required for 18F, Centers of Excellence, and cloud.gov <br/><br/> Recommended for Agreements and Finance | [Tock 101 Handbook page]({% page "/tools/tock/" %}) |
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| Intro to Agreements | An overview of the Agreements team and the TTS Agreements process. | Video Conference | Recommended <br/><br/> _Note: this class is offered quarterly._ | [TTS Agreements Process](https://docs.google.com/presentation/d/1Zlsp5D3du5dp6wRYN4DFG6gQu5E1XEiUeNeEON6OyME/edit)<br/><br/>[Agreements Handbook page]({% page "/18f/how-18f-works/agreements/" %}) |
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| Intro to Business/Finance Operations | An overview of the Finance team and the TTS Business/Finance process. | Video Conference | Recommended <br/><br/> _Note: this class is offered quarterly._ | N/A |
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| Tech Portfolio | An introduction to the Tech Portfolio team, important compliance topics, and technology best practices at TTS. | Self-guided | Recommended | [Tech Portfolio @ TTS Handbook page]({% page "/office-of-solutions/tech-portfolio/" %}) |
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| Tech Operations | An introduction to the Tech Operations team, important compliance topics, and technology best practices at TTS. | Self-guided | Recommended | [Tech Operations @ TTS Handbook page]({% page "/office-of-solutions/tech-operations/" %}) |
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| Intro to Human-Centered Design (HCD) & Agile | A discussion of Human-Centered Design (HCD) and Agile, and how they impact our day-to-day work. | Video Conference | Recommended | [HCD & Agile slidedeck](https://docs.google.com/presentation/d/1Ho0iFJUzxaE8M6__6eTGoDBfAANDAkQH-bQChraAk_Q/edit) |
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| Slack 101 | An overview of Slack and how we use it to communicate. | Self-guided | Recommended | [Slack Handbook pages]({% page "/tools/slack/" %}) <br/><br/> [TTS Slack Channels list](https://docs.google.com/document/d/1HAcC0qU756AzeZ38iZOlosN98Xeppr2sJ9LXLOx0UbM/edit) <br/><br/> [Slack Tutorials](https://slack.com/help/categories/360000049063) |
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pages/getting-started/classes/gsa-internal-tools.md

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They are available 6am-9pm ET. If your ticket gets stuck, you can ask them to
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escalate it (just say "can you escalate this for me, please"). If that doesn't
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work, [reach out to the Tech
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Portfolio]({% page "/office-of-solutions/tech-operations/#questions" %}).
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If you need to reset your ENT password, follow [these
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instructions]({% page "/getting-started/how-to-log-in/#changing-your-ent-password" %}).

pages/getting-started/classes/intro-to-TTS-Tech-Portfolio.md

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---
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title: Intro to TTS Tech Portfolio
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title: Intro to TTS Tech Operations
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redirect_to: /office-of-solutions/tech-portfolio/
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redirect_to: /office-of-solutions/tech-operations/
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redirect_from:
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- /intro-to-tts-tech-operations/
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cSpell: ignore contributable
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This page provides an overview of the TTS Tech Portfolio team (formally known as
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This page provides an overview of the TTS Tech Operations team (formally known as
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Our team helps other TTS teams with security, compliance, and technology best
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### TL;DR
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- TTS Tech Portfolio is not just for engineers; it fundamentally shapes how we
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- TTS Tech Operations is not just for engineers; it fundamentally shapes how we
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- If you're an engineer of any kind, the most important part of your job in the
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2. How to secure your laptop
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## About TTS Tech Portfolio
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## About TTS Tech Operations
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### Obeying the law
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express authorization to do it, please [ask the Tech
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Portfolio]({% page "/tech-operations/#questions" %}). We promise to get you an
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Tech Operations.
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### The public interest
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### TTS Tech Portfolio rules
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### TTS Tech Operations rules
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There are some things that you might have been used to doing outside of
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government that you cannot do now.
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the Tech Portfolio]({% page "/office-of-solutions/tech-portfolio/#questions" %})
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the Tech Operations]({% page "/office-of-solutions/tech-operations/#questions" %})
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### What do I ask TTS Ops vs TTS Tech Portfolio?
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### What do I ask TTS Ops vs TTS Tech Operations?
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[Get in touch]({% page "/office-of-solutions/tech-operations/#questions" %})

pages/getting-started/equipment.md

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the Tech Portfolio]({% page "/office-of-solutions/tech-operations/#questions" %})
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and they will work with you to determine a suitable alternative.
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### Admin rights

pages/getting-started/index.md

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As you become acclimated, you may start getting invited to various meetings, training sessions, and/or other events using some of the tools listed above. We believe in learning-by-immersion, so we encourage you to attend these meetings/events, where possible, and to drop into the various [working group or guild meetings]({% page "/training-and-development/working-groups-and-guilds-101/" %}) when/if your calendar allows. Listen and ask questions. Tell us about your pets. Get actively involved, and collaborate with your teammates. You can always opt out later, but onboarding is a perfect time for you to say yes, so you can continue learning more about TTS and the people who work here!
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## Security and compliance at TTS
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Security and compliance are, unsurprisingly, important issues at TTS. They’re also complex topics, and you’ll find a lot of people working on them. Read the [Security incidents page]({% page "/security-incidents/" %}) to learn how to respond if you spot suspicious activity or an incident. If you ever need a quick security answer, clarification or just general security and compliance help, you can reach out to the TTS Tech Portfolio in {% slack_channel "tts-tech-portfolio" %}.
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Security and compliance are, unsurprisingly, important issues at TTS. They’re also complex topics, and you’ll find a lot of people working on them. Read the [Security incidents page]({% page "/security-incidents/" %}) to learn how to respond if you spot suspicious activity or an incident. If you ever need a quick security answer, clarification or just general security and compliance help, you can reach out to the TTS Tech Operations in {% slack_channel "tts-tech-operations" %}.
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## Summary
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Now that you have had the opportunity to review this onboarding guide, we hope you have a better understanding of some of the cultural and operational aspects of the organization. We also hope you feel empowered to do your best work here at TTS!

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