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I'm stuck on the initial loading screen #581

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AeroDestruction opened this issue Apr 5, 2024 · 2 comments
Open

I'm stuck on the initial loading screen #581

AeroDestruction opened this issue Apr 5, 2024 · 2 comments
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bug Something isn't working

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@AeroDestruction
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Describe the bug
I'm stuck on the loading screen with the spinning green spirograph that appears when you first open the application. There's no text beneath it, the spirograph just spins endlessly. Both the program itself and the asset pack were extracted with 7zip. I've tried both the release version, v2.0.7, and the pre-release version, 2.5.0, and encounter the same problem with both. I've tried running the program in compatibility mode for both Windows 7 and Windows 8, I've completely turned off Windows Defender, and don't have any other antivirus software installed, and I've even turned off Data Execution Prevention in the Windows Security app, but the problem persists. I've also gone into the task manager and turned off all startup apps, just to make sure no other program was interfering with The Unofficial Homestuck Collection. No matter what I do, I can't get past this loading screen and into the application.

To Reproduce
Open The Unofficial Homestuck Collection.exe
Loading screen opens, green spiral spins endlessly

Screenshots

Screenshot 2024-04-04 193441

Desktop

Program version: 2.5.0
Asset Pack V2
OS: Windows 11 Home

@AeroDestruction AeroDestruction added the bug Something isn't working label Apr 5, 2024
@shibbyo
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shibbyo commented Apr 18, 2024

Same issue. I'm running the collection on 3 other Windows machines and a Steam Deck with no problems. I got the Sharp error with 2.0.7 and I'm getting this loading screen with 2.5.0.

Love the app!

Dell Laptop
Program version: 2.5.0
Asset Pack V2
OS: Windows 11 Pro

Workaround: I copied over the unofficial-homestuck-collection folder from the App Data on another PC and it's working fine now.

@DamniLez
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Did you ever find a fix? I'm having the same issue.

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3 participants