updated sidebar

updated sidebar

Author: meenakartik

_sidebar.md

@@ -1,6 +1,4 @@
 * [Overview](/)
 * Getting Started
     * [Try out CFT Sandbox](getting-started/try-out-sandbox)
-    * [Quick Start Guide](getting-started/sandbox-quick-start-guide)
-    * [Glossary](getting-started/glossary)
     * [FAQs](getting-started/faqs)

getting-started/faqs.md

@@ -18,7 +18,7 @@ CFT complies with Instruction Manual (IM8) Application Infrastructure Architectu
 
 **Malware scanning and Content Disarm and Reconstruct (CDR)** 
 
-Files are scanned for malware during transfer and malicious content is removed by the CDR functionality. Latest AV updates will be automatically applied to your files when they are being scanned.
+Files are scanned for malware during transfer and malicious content is removed by the CDR functionality. Latest Antivirus (AV) updates are automatically applied to your files when they are being scanned.
 
 **Large file transfers**
 
@@ -30,18 +30,23 @@ Your applications can communicate with CFT through its APIs enabling you to acce
 
 **Event-driven** 
 
-Get notified when files are available for download either by setting up a webhook or registering your email for updates.
+Get notified when files are available for download either by setting up a webhook or by registering your email for updates.
 
 **Audit logs** 
 
-View logs for file transfer activity with centralized auditing and reporting.
+View the audit logs for all your file transfer actvity.
 
 
-**CFT will be available as:**
+**CFT will be available in two options:**
 
 - CFT for Backend Systems
+
+The Sender and Receiver are both systems.
+
 - CFT for Web and Mobile Applications
 
+The Sender is an end-user who uploads files to CFT; and the receiver is a system.
+
 **2. What are the benefits of using CFT?**
 
 **Simple and automated file transfers -**
@@ -56,19 +61,19 @@ Increase or decrease the quantum of file transfers as per your requirement; CFT
 **User-defined policies and file transfer workflows -**
 Use policy templates to customize your file transfers.
 
-**Self-service Admin Portal -**
-CFT's intuitive admin portal allows you to:
+**Self-service Admin Portal**
 
-- View performance metrics in an interactive dashboard
+- interactive dashboard to view performance metrics
 - Administer and manage file transfers 
-- Manage your projects and users 
+- Manage projects and users 
 - Approve user requests
+- Generate reports
 
 **3. Who are the end users?**
 
 CFT has been designed for government agencies, their business partners, and vendors.
 
-**4. How does I use it?**
+**4. How do I use it?**
 
 Consider an example scenario:
 
@@ -77,10 +82,12 @@ Agency A wants to transfer a file from the internet to its intranet.
 |**AS A SENDER**                                         |**AS A RECEIVER**
 |---------------------------                             |--------------------
 |Step 1: Agency A will authenticate itself to CFT system |Step 1: Agency A will receive a notification that the file is available for download
-|Step 2: Upload file                                     |Step 2: Agency A will authenticate itself to CFT system
-|                                                        |Step 3: Download file
+|Step 2: Upload a file to CFT                                     |Step 2: Agency A will authenticate itself to CFT system
+|                                                        |Step 3: Download the file from CFT
+
+
 
-![Display CFT](./images/CFT for backend systems.png)
+![Display CFT](./images/CFT-for-backend-systems.png)
 
 <Fig 1 CFT for Backend Systems>
 
@@ -90,13 +97,13 @@ The file will not be transferred and CFT will notify the sender.
 
 **6. What are the requirements to use CFT?**
 
-- Sender system to send files over HTTPS
-- Sender system to support PGP file encryption - Public key exchange
+- Sender system to send files over Hypertext Transfer Protocol Secure (HTTPS) 
+- Sender system to support Pretty Good Privacy (PGP) file encryption - Public key exchange
 - Receiver system requires endpoint for webhook event
 
 **7. What type of encryption standards are supported?**
 
-Files in CFT are encrypted in transit and at rest with industry-standard schemes like HTTPS and AWS's S3-SSE-KMS.
+Files in CFT are encrypted in transit and at rest with industry-standard schemes like HTTPS and Amazon Web Services (AWS) Simple Storage Service Server Side Encryption Key Management Service (S3-SSE-KMS)
 
 Support for additional encryption schemes is on the roadmap.
 
@@ -136,13 +143,13 @@ Use your TechPass credentials to log in to the CFT admin portal.
 
 **2. Need more help?**
 
-Send us an email at [[email protected]][[email protected]].
+If you need more assistance, please send us an email at [[email protected]]([email protected]).
 
 ### Integration
 
 **1. How do I integrate CFT with my application?**
 
-You can learn more about the v1 API and try it for yourself here: [CFT REST API documentation][https://docs.developer.gov.sg/docs/cft-rest-api-documentation/]
+You can learn more about the v1 API and try it for yourself here: [CFT REST API documentation](https://docs.developer.gov.sg/docs/cft-rest-api-documentation/)
 
 We have a sample project in the works (coming soon), watch this space!
 
@@ -154,31 +161,31 @@ We have a sample project in the works (coming soon), watch this space!
 
 You need to be a TechPass user to log in to CFT admin portal.
 
-If you do not have a TechPass account, click [here.][https://portal.stg.techpass.suite.gov.sg/public/home]
+If you do not have a TechPass account, click [here.](https://portal.stg.techpass.suite.gov.sg/public/home)
 
 **2. My system has connectivity issues to CFT services**
 
 Have you submitted the Firewall openings? <Insert FW rules template here>
 
-Check your agency Firewall logs and CDNs (if any) for any blockage.
+Check your agency Firewall logs and Content Delivery Network (CDN) (if any) for any blockage.
 
 ### Login Issues
 
 **1. I am unable to login to CFT admin portal?**
 
 A TechPass account is required to access CFT admin portal.
 
-If you do not have a TechPass account, click [here.][https://portal.stg.techpass.suite.gov.sg/public/home]
+If you do not have a TechPass account, click [here.](https://portal.stg.techpass.suite.gov.sg/public/home)
 
 If you are a TechPass user, your account may have been disabled due to inactivity. You will need to enable it.
 
 **2. My TechPass account is disabled? How do I enable it?**
 
-Your Agency Manager will need to raise a Service Request in the [TechPass portal][https://portal.stg.techpass.suite.gov.sg/public/home] to enable your account.
+Your Agency Manager will need to raise a Service Request in the [TechPass portal](https://portal.stg.techpass.suite.gov.sg/public/home) to enable your account.
 
 **3. How do I reset my TechPass password?**
 
-You can reset password in the [TechPass portal][https://portal.stg.techpass.suite.gov.sg/public/home] to enable your account.
+You can reset password in the [TechPass portal](https://portal.stg.techpass.suite.gov.sg/public/home) to enable your account.
 
 ### Account Management Issues
 
@@ -196,17 +203,17 @@ You will need to have the Agency Manager role to amend user roles. Also, your us
 
 Here are a couple of troubleshooting steps:
 
-Check if workflow status is active on the portal.
+- Check if workflow status is active on the portal.
 
-If you need any assistance, please take note of the x-cft-trace-id request header and send us an email at [[email protected]][[email protected]]
+If you need any assistance, please take note of the x-cft-trace-id request header and send us an email at [[email protected]]([email protected])
 
 **2. I am not able to receive files**
 
 Here are a couple of troubleshooting steps:
 
-Check if workflow status is active on the portal.
+- Check if workflow status is active on the portal.
 
-If you need any assistance, please take note of the x-cft-trace-id request header and send us an email at [[email protected]][[email protected]]
+If you need any assistance, please take note of the x-cft-trace-id request header and send us an email at [[email protected]]([email protected])
 
 **3. Will I receive any notifications if my files fail to transfer?**