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approve-or-reject-techbiz-account.md

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Approve or reject account request

When a public officer submits a request to create an account, the Approver receives an email and a notification on the TechBiz portal to process the request. Subscription admins and Billing admin will also be notified.

Note: Only a Deputy director or above can approve the account request.

Approve or reject an account request on TechBiz portal

  1. Review the attachments in the email notification or in the TechBiz portal.

Note: Approvers using Gomax or SE GSIB device must respond to the email indicating Approved or Rejected. Select the Reply All option and copy (CC) the email to [email protected] in order to complete the approval process.

  1. Click the link provided in the email.
  2. Log in to TechBiz portal using your non-SE GSIB or GMD device.

Note: Approver can access TechBiz portal using TechPass or TechPass OTP.

  1. Select the account to be approved.
  2. Enter remarks for the requestor if required.
  3. Acknowledge that the information provided by the requestor is verified.

Approve or reject an account request through email

  1. Review the attachments in the email notification or in the TechBiz portal.
  2. Respond to the email indicating Approved or Rejected. Select the Reply All option in order to complete the approval process.

Note

  • The requestor will be notified through email.
  • The subscription and billing admins will also be notified.
  • The account's status is displayed as approved when the request is approved.