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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="description" content="A comprehensive and collaboratively maintained list comparing issue tracking systems/software">
<meta name="keywords" content="issue tracking systems, issue tracking software, comparison">
<meta name="author" content="Harvey Kandola">
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" />
<link rel="icon" type="image/x-icon" href="favicon.ico" />
<title>Comparison of Issue Tracking Systems</title>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/1.11.0/jquery.min.js"></script>
<link href="css/bootstrap.css" rel="stylesheet">
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<body data-spy="scroll" data-target=".navbar-example">
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<div class="navbar navbar-default navbar-fixed-top" role="navigation">
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<a class="navbar-brand" href="#"><img class="logo" src="images/logo.png" height="69" width="95" />
<div class="logo-text">COMPARISON OF <span class="logo">ISSUE TRACKING SYSTEMS</span></div>
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</div>
<div class="navbar-collapse collapse hidden-xs hidden-sm">
<a href="https://github.com/HarveyKandola/comparison-of-issue-tracking-systems"><img style="position: absolute; top: 0; right: 0; border: 0;" src="https://camo.githubusercontent.com/365986a132ccd6a44c23a9169022c0b5c890c387/68747470733a2f2f73332e616d617a6f6e6177732e636f6d2f6769746875622f726962626f6e732f666f726b6d655f72696768745f7265645f6161303030302e706e67" alt="Fork me on GitHub" data-canonical-src="https://s3.amazonaws.com/github/ribbons/forkme_right_red_aa0000.png"></a>
<ul class="nav navbar-nav navbar-right">
<li><a href="#general">General</a></li>
<li><a href="#features">Features</a></li>
<li><a href="#input">Inputs</a></li>
<li><a href="#notification">Notifications</a></li>
<li><a href="#revision">Revision Control</a></li>
<li><a href="#authentication">Authentication</a></li>
</ul>
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<div class="top-section">
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<div class="col-md-12">
<p>The contents of this website are based upon the Wikipedia page entitled <a target="_blank" href="http://en.wikipedia.org/wiki/Comparison_of_issue-tracking_systems" rel="nofollow">comparison of issue tracking systems</a>. However this website includes both notable and non-notable entries -- large or small, all are documented providing you a comprehensive list of issue tracking systems. Amendments welcome via <a href="https://github.com/HarveyKandola/comparison-of-issue-tracking-systems">GitHub</a> pull request.</p>
</div>
</div>
</div>
</div>
<div class="general-table">
<div class="container">
<div id="general">
<div class="row">
<div class="col-md-12">
<h3>General</h3>
<table class="table table-striped table-bordered" >
<thead>
<tr class="header">
<th>System</th>
<th>Creator</th>
<th>License</th>
<th>Implementation language(s)</th>
<th>Back end</th>
<th>Launch Date</th>
</tr>
</thead>
<tbody>
<tr>
<td><a target="_blank" href="http://bloodhound.apache.org/">Apache Bloodhound</a></td>
<td>Apache Software Foundation</a></td>
<td>Apache License</a></td>
<td>Python</a></td>
<td>SQLite, PostgreSQL, MySQL</a></td>
<td>2012</a></td>
</tr>
<tr>
<td><a target="_blank" href="https://www.assembla.com/home">Assembla</a> Tickets</td>
<td>Assembla</a></td>
<td>Proprietary, hosted. Available for free for open source projects</a></td>
<td>Ruby</a></td>
<td>MySQL</a></td>
<td>2008</a></td>
</tr>
<tr>
<td><a target="_blank" href="http://www.axosoft.com/">Axosoft</a></td>
<td>Axosoft LLC</td>
<td>Proprietary, Saas</td>
<td>C#, .NET</td>
<td>SQL Server</td>
<td>2002</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.bmc.com/">BMC Remedy Action Request System</a></td>
<td>BMC Software</td>
<td>Proprietary</td>
<td>C, Java</td>
<td>Oracle, SQL Server, DB2, Informix, Sybase ASA</td>
<td>1992 [citation needed]</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.bontq.com/">Bontq</a></td>
<td>Bontq LLC</td>
<td>Proprietary, hosted. Available for free for open source projects</td>
<td>PHP, Java</td>
<td>PostgreSQL</td>
<td>2010</td>
</tr>
<tr>
<td><a target="_blank" href="http://bugtracker.net/">BugTracker.NET</a></td>
<td>Corey Trager</td>
<td>GPL</td>
<td>ASP.NET, C# on Windows</td>
<td>SQL Server, SQL Server Express</td>
<td>2002</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.bugzilla.org/">Bugzilla</a></td>
<td>Mozilla Foundation</td>
<td>MPL</td>
<td>Perl</td>
<td>MySQL, Oracle, PostgreSQL, SQLite</td>
<td>1998-09-19</td>
</tr>
<tr>
<td><a target="_blank" href="https://cerebrohq.com/en">Cerebro</a></td>
<td>CineSoft</td>
<td>Proprietary</td>
<td>C++, Qt</td>
<td>PostgreSQL</td>
<td>2009</td>
</tr>
<tr>
<td><a target="_blank" href="https://codebeamer.com/cb/login.spr">codeBeamer</a></td>
<td>Intland Software</td>
<td>Proprietary, free version</td>
<td>Java</td>
<td>MySQL, Oracle, Apache Derby or Postgres</td>
<td>2002</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.debian.org/Bugs/">Debbugs</a></td>
<td>Debian</td>
<td>GPL</td>
<td>Perl</td>
<td>Flat file, Berkeley DB indexes [citation needed]</td>
<td>Between 1994 and 1999 [notes 1]</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.fogcreek.com/fogbugz/">FogBugz</a></td>
<td>Fog Creek Software</td>
<td>Proprietary</td>
<td>ASP on Windows, PHP on Mac, FreeBSD, and Linux</td>
<td>SQL Server, MySQL</td>
<td>2000</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.fossil-scm.org/index.html/doc/tip/www/index.wiki">Fossil</a></td>
<td>D. Richard Hipp</td>
<td>BSD</td>
<td>C</td>
<td>SQLite</td>
<td>2006</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.countersoft.com/">Gemini</a></td>
<td>Countersoft</td>
<td>Proprietary, free, commercial options</td>
<td>ASP.NET, C#</td>
<td>Microsoft SQL Server</td>
<td>2003</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.glpi-project.org/?lang=en">GLPI</a></td>
<td>INDEPNET</td>
<td>GPL</td>
<td>PHP</td>
<td>MySQL</td>
<td>2003-11-17</td>
</tr>
<tr>
<td><a target="_blank" href="https://www.gnu.org/software/gnats/">GNATS</a></td>
<td>Free Software Foundation</td>
<td>GPL</td>
<td>C, Web Front-end In Perl</td>
<td>Text files with custom daemon/search engine</td>
<td>1992</td>
</tr>
<tr>
<td><a target="_blank" href="https://developers.google.com/">Google Code Hosting</a></td>
<td>Google Code</td>
<td>Proprietary, hosted; available for open source projects</td>
<td>Python</td>
<td>Text</td>
<td>1992</td>
</tr>
<tr>
<td><a target="_blank" href="http://www8.hp.com/us/en/software-solutions/quality-center-quality-management/index.html?jumpid=va_R11374_us/en/large/eb/go_qc">HP Quality Center</a></td>
<td>Hewlett-Packard, formerly Mercury Interactive</td>
<td>Proprietary</td>
<td>.NET (client), Java (server)</td>
<td>SQL Server, Oracle</td>
<td>1995</td>
</tr>
<tr>
<td><a target="_blank" href="http://www-03.ibm.com/software/products/en/clearquest">IBM Rational ClearQuest</a></td>
<td>Rational Software</td>
<td>Proprietary</td>
<td>kernel: executables for several platforms; hooks: Perl and Visual Basic</td>
<td>IBM DB2, Oracle, SQL Server, Access, Sybase ASA</td>
<td>1998</td>
</tr>
<tr>
<td><a target="_blank" href="https://jazz.net/products/rational-team-concert/">IBM Rational Team Concert</a></td>
<td>Rational Software</td>
<td>Proprietary</td>
<td>kernel: Java; API: Java</td>
<td>IBM DB2, Oracle, SQL Server, Apache Derby</td>
<td>1992</td>
</tr>
<tr>
<td><a target="_blank" href="http://ikiwiki.info/">ikiwiki</a></td>
<td>Joey Hess</td>
<td>mostly GPLv2 (mixed)</td>
<td>Perl</td>
<td>git, darcs, bzr, svn, monotone, mercurial, tla</td>
<td>2006</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.elsitech.com/Products/IssueNet.aspx">IssueNet</a></td>
<td>Elsinore Technologies Inc.</td>
<td>Proprietary</td>
<td>ASP.NET, C#, C++</td>
<td>SQL Server</td>
<td class="unknown">Unknown</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.issuetrak.com/">IssueTrak</a></td>
<td>IssueTrak</td>
<td>Proprietary, hosted</td>
<td>ASP.NET</td>
<td>SQL Server</td>
<td>1992</td>
</tr>
<tr>
<td><a target="_blank" href="https://www.atlassian.com/software/jira">JIRA</a></td>
<td>Atlassian</td>
<td>Proprietary. Free community licenses for open source and academic projects</td>
<td>Java</td>
<td>MySQL, PostgreSQL, Oracle, SQL Server</td>
<td>2003</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.kayako.com/">Kayako SupportSuite</a></td>
<td>Kayako</td>
<td>Proprietary, some parts GPL</td>
<td>PHP</td>
<td>MySQL</td>
<td>2001</td>
</tr>
<tr>
<td><a target="_blank" href="https://launchpad.net/launchpad-project">Launchpad</a></td>
<td>Canonical Ltd.</td>
<td>AGPL</td>
<td>Python, JavaScript</td>
<td>PostgreSQL</td>
<td>2004-01</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.liberum.org/">Liberum Help Desk</a></td>
<td>Doug Luxem</td>
<td>GPL</td>
<td>ASP</td>
<td>SQL Server, Access</td>
<td>2000</td>
</tr>
<tr>
<td><a target="_blank" href="www.libresource.org">LibreSource</a></td>
<td>Artenum</td>
<td>GPLv2</td>
<td>HTML, Java on all platforms</td>
<td>PostgreSQL</td>
<td>Unknown</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.mantisbt.org/">MantisBT</a></td>
<td>Various (open source contributors)</td>
<td>GPLv2</td>
<td>PHP</td>
<td>ADOdb (MySQL, PostgreSQL, SQL Server, etc.)</td>
<td>2000</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.microsoft.com/en-gb/dynamics/default.aspx">Microsoft Dynamics CRM</a></td>
<td>Microsoft</td>
<td>Proprietary, Commercial</td>
<td>.NET</td>
<td>Microsoft SQL Server</td>
<td>2003</td>
</tr>
<tr>
<td><a target="_blank" href="http://orgmode.org/">org-mode</a></td>
<td>Carsten Dominik</td>
<td>GPL</td>
<td>Emacs</td>
<td>Flat file</td>
<td>2003</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.otrs.org/">OTRS</a></td>
<td>otrs.org</td>
<td>AGPL</td>
<td>Perl</td>
<td>MySQL, PostgreSQL, Oracle, SQL Server</td>
<td>2002</td>
</tr>
<tr>
<td><a target="_blank" href="http://pivotallabs.com/">Pivotal Tracker</a></td>
<td>Pivotal Labs</td>
<td>Proprietary, free version</td>
<td>Ruby on Rails</td>
<td>Ruby on Rails, MySQL, Memcached</td>
<td>2008</td>
</tr>
<tr>
<td><a target="_blank" href="https://plainticket.net/">Plain Ticket</a></td>
<td>Turbine interactive</td>
<td>Proprietary, online, hosted.</td>
<td>Java</td>
<td>MySQL</td>
<td>2011</td>
</tr>
<tr>
<td><a target="_blank" href="https://www.planbox.com/">Planbox</a></td>
<td>Planbox</td>
<td>Proprietary, free version</td>
<td>PHP, Java</td>
<td>MySQL</td>
<td>2009</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.redmine.org/">Redmine</a></td>
<td>Jean-Philippe Lang</td>
<td>GPLv2</td>
<td>Ruby on Rails</td>
<td>MySQL, PostgreSQL, SQLite</td>
<td>2006</td>
</tr>
<tr>
<td><a target="_blank" href="http://bestpractical.com/rt/">Request Tracker</a></td>
<td>Best Practical Solutions, LLC</td>
<td>GPL</td>
<td>Perl</td>
<td>MySQL, PostgreSQL, Oracle, SQLite</td>
<td>1999-10-13</td>
</tr>
<tr>
<td><a target="_blank" href="http://roundup-tracker.org/">Roundup</a></td>
<td>Ka-Ping Yee, Richard Jones</td>
<td>MIT license (ZPL v 2.0 for the template system)</td>
<td>Python</td>
<td>SQLite, MySQL, PostgreSQL, Berkeley DB</td>
<td>2001</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.borland.com/products/starteam/">StarTeam</a></td>
<td>originally Starbase Corporation, currently Borland</td>
<td>Proprietary</td>
<td>Java, C++, others</td>
<td>SQL Server recommended, Oracle, DB2 supported</td>
<td>Unknown</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.hornbill.com/?s=products+">Supportworks</a></a></td>
<td>Hornbill Systems</td>
<td>Proprietary</td>
<td>C++ and PHP</td>
<td>SQL Server, MySQL, Oracle, Sybase</td>
<td>1994 [citation needed]</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.sysaid.com/?utm_expid=87410826-28.bs38DPUnTQKgj2B6TDcgPg.0&utm_referrer=http%3A%2F%2Fen.wikipedia.org%2Fwiki%2FSysAid_Technologies">SysAid</a></td>
<td>SysAid Technologies</td>
<td>Proprietary</td>
<td>Java, C#</td>
<td>MySQL, Derby, Oracle, Microsoft SQL Server</td>
<td>2002</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.visualstudio.com/products/tfs-overview-vs">Team Foundation Server</a></td>
<td>Microsoft</td>
<td>Proprietary, Commercial</td>
<td>.NET</td>
<td>MS SQL Server 2005 & 2008</td>
<td>2005</td>
</tr>
<tr>
<td><a target="_blank" href="http://twproject.com/">Teamwork</a></td>
<td>Open Lab</td>
<td>Proprietary, some parts LGPL</td>
<td>Java</td>
<td>all relational (uses Hibernate)</td>
<td>2003</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.techexcel.com/">TechExcel's DevTrack</a></td>
<td>TechExcel</td>
<td>Proprietary</td>
<td>C++, JavaScript</td>
<td>SQL Server, SQL Server Express, MySQL, Oracle</td>
<td>1997</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.seapine.com/">TestTrack</a></td>
<td>Seapine Software</td>
<td>Proprietary</td>
<td>C++, JavaScript</td>
<td>SQL Server, Oracle, SQLite, PostgreSQL,</td>
<td>1996</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.thebuggenie.com/">The Bug Genie</a></td>
<td>Various (open source contributors)</td>
<td>Mozilla Public License 1.1</td>
<td>PHP</td>
<td>MySQL, PostgreSQL, SQL Server</td>
<td>2003-09-11</td>
</tr>
<tr>
<td><a target="_blank" href="http://trac.edgewall.org/">Trac</a></td>
<td>Edgewall Software</td>
<td>New BSD</td>
<td>Python</td>
<td>SQLite, PostgreSQL, MySQL</td>
<td>2006-10-01</td>
</tr>
<tr>
<td><a target="_blank" href="http://acentre.com/">TrackerSuite.Net</a></td>
<td>Automation Centre</td>
<td>Proprietary</td>
<td>C#</td>
<td>SQL Server, SQL Server Express</td>
<td>2006</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.webhelpdesk.com/">Web Help Desk</a></td>
<td>MacsDesign Studio, LLC</td>
<td>Proprietary</td>
<td>Java</td>
<td>OpenBase, FrontBase, MySQL, SQL Server, PostgreSQL, Oracle</td>
<td>1999</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.wrike.com/">Wrike</a></td>
<td>Wrike, Inc.</td>
<td>Proprietary, hosted</td>
<td>Java</td>
<td>PostgreSQL</td>
<td>2006</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.jetbrains.com/youtrack/">YouTrack</a></td>
<td>JetBrains s.r.o.</td>
<td>Proprietary, stand-alone and hosted, free version, free for open source projects</td>
<td>Java, MPS-based DSLs</td>
<td>JetBrains DB</td>
<td>2009</td>
</tr>
<tr>
<td><a target="_blank" href="https://www.zoho.com/bugtracker/">Zoho BugTracker</a></td>
<td>Zoho Corp.</td>
<td>Proprietary</td>
<td>Java</td>
<td>MySQL</td>
<td>2011</td>
</tr>
</tbody>
<thead>
<tr class="header">
<th>System</th>
<th>Creator</th>
<th>License</th>
<th>Implementation language(s)</th>
<th>Back end</th>
<th>Launch Date</th>
</tr>
</thead>
</table>
</div>
</div>
</div>
<br />
<div id="features">
<div class="row">
<div class="col-md-12">
<h3>Features</h3>
<table class="table table-striped table-bordered" >
<thead>
<tr class="header">
<th>System</th>
<th>Documentation Integration/Generation, Reporting</th>
<th>Test Planning Integration</th>
<th>Customizable Workflow</th>
<th>Unicode Support</th>
<th>Custom Fields</th>
<th>SLA</th>
<th>Plugin API</th>
<th>Multiple Projects</th>
<th>Full-Text Search</th>
<th>Indexed Full-Text Search</th>
<th>Indexed File Search</th>
</tr>
</thead>
<tbody>
<tr>
<td><a target="_blank" href="http://bloodhound.apache.org/">Apache Bloodhound</a></td>
<td class="yes">Yes, integrated wiki</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes (as of 0.6)</td>
<td class="yes">Yes</td>
<td class="yes">Yes uses Whoosh</td>
<td class="no">No</td>
</tr>
<tr>
<td><a target="_blank" href="https://www.assembla.com/home">Assembla Tickets</a></td>
<td>Wiki syntax, email notification, linking to Subversion commits, document manager, charts, reports, notifications</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="unknown">Unknown</td>
<td class="no">No</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.axosoft.com/">Axosoft</a></td>
<td>Team Wiki, Burndown, GitHub and TortoiseSVN integration, Dashboards, Custom Reports for OnPremises, Email Notifications and Alerts, Customer Portal, RSS</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://bugtracker.net/">BugTracker.NET</a></td>
<td>Integrated charts and reports</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://www.bugzilla.org/">Bugzilla</a></td>
<td>Reporting: integrated reports and charts, scheduled reports by mail</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes when using MySQL MyISAM or Oracle Database but not Postgre SQL</td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="https://codebeamer.com/cb/login.spr">codeBeamer</a></td>
<td class="yes">Yes, Integrated document manager, Scrum, Kanban, waterfall project mgm, Wiki, custom dashboard, multiproject report, baselineing, release mgm, API, RSS, ActivityStream, notifications</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="unknown">Unknown</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.debian.org/Bugs/">Debbugs</a></td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td class="no">No</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.fogcreek.com/fogbugz/">FogBugz</a></td>
<td>Integrated wiki</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.fossil-scm.org/index.html/doc/tip/www/index.wiki">Fossil</a></td>
<td class="yes">Yes, Integrated Wiki in addition to integrated versioned project documentation via web ui.</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://www.countersoft.com/">Gemini</a></td>
<td class="yes">Yes, Integrated document manager, RSS, charts, reporting engine, remote API, notifications, custom fields/values for issues</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="https://www.gnu.org/software/gnats/">GNATS</a></td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="https://developers.google.com/">Google Code Hosting</a></td>
<td>Wiki syntax, email notification, linking to Subversion commits, custom fields/values for issues</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://www8.hp.com/us/en/software-solutions/quality-center-quality-management/index.html?jumpid=va_R11374_us/en/large/eb/go_qc">HP Quality Center</a></td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
</tr>
<tr>
<td><a target="_blank" href="http://www-03.ibm.com/software/products/en/clearquest">IBM Rational ClearQuest</a></td>
<td>reporting: integrated charts and interface to Crystal Reports</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td>Optional</td>
<td>Optional uses Solr and Lucene</td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="https://jazz.net/products/rational-team-concert/">IBM Rational Team Concert</a></td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://ikiwiki.info/">Ikiwiki</a></td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://www.elsitech.com/Products/IssueNet.aspx">IssueNet</a></td>
<td>Advanced reporting, configurable dashboards, Microsoft Project integration</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="https://www.atlassian.com/software/jira">JIRA</a></td>
<td>Dashboard with reporting widgets (Open Social)Excel, Word, customizable charts, Confluence (Enterprise wiki)</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes Uses Lucene</td>
<td>Optional</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.kayako.com/">Kayako SupportSuite</a></td>
<td>Knowledgebase builder, reports, integrated download manager, step-by-step troubleshooter builder</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://www.liberum.org/">Liberum Help Desk</a></td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="www.libresource.org">LibreSource</a></td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://www.mantisbt.org/">MantisBT</a></td>
<td class="yes">Yes, Integration of MediaWiki, DokuWiki, XWiki</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.microsoft.com/en-gb/dynamics/default.aspx">Microsoft Dynamics CRM</a></td>
<td>Reporting: integrated charts and reports, export to Excel, Mail Merge</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://orgmode.org/">Org-mode</a></td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://www.otrs.org/">OTRS</a></td>
<td>Advanced reporting, configurable dashboards</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="unknown">Unknown</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://pivotallabs.com/">Pivotal Tracker</a></td>
<td class="yes">Yes, real time collaborative story backlog, integrated reports, email notification</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="https://plainticket.net/">Plain Ticket</a></td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
</tr>
<tr>
<td><a target="_blank" href="https://www.planbox.com/">Planbox</a></td>
<td>Yes, thru File sharing, RSS, User story backlog, charts, reporting engine, Open API, email notifications, custom fields for issues, time tracking, searchable labels.</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.redmine.org/">Redmine</a></td>
<td class="yes">Yes, integrated wiki, discussion forums, news blogs, email integration, calendars, Gantt Charts, export to PDF, export to Excel/CSV</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td>Optional</td>
</tr>
<tr>
<td><a target="_blank" href="asd">Remedy Action Request System</a></td>
<td>With RKM, the Remedy Knowledge Base product from BMC</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="unknown">Unknown</td>
<td>Optional</td>
<td>Optional</td>
<td>Optional</td>
</tr>
<tr>
<td><a target="_blank" href="http://bestpractical.com/rt/">Request Tracker</a></td>
<td class="yes">Yes, MediaWiki</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td></td>
</tr>
<tr>
<td><a target="_blank" href="http://roundup-tracker.org/">Roundup</a></td>
<td>Wiki can be integrated or linked</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="yes">Yes with issues</td>
<td class="yes">Yes</td>
</tr>
<tr>
<td><a target="_blank" href="http://www.borland.com/products/starteam/">StarTeam</a></td>
<td class="no">No</td>
<td class="yes">Yes</td>
<td class="yes">Yes</td>
<td class="no">No</td>
<td class="yes">Yes</td>