MacOS M1 Pro - Random Crash on startup. #1351

DazzaButch · 2024-10-05T01:45:13Z

fmoraes74 · 2024-10-05T02:38:14Z

There is nothing interesting in that log. Please provide a crash log found in the Console application under Crash Reports

DazzaButch · 2024-10-06T01:43:58Z

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               HSTracker [6987]
Path:                  /Applications/HSTracker.app/Contents/MacOS/HSTracker
Identifier:            net.hearthsim.hstracker
Version:               3.0.6 (2981)
Code Type:             X86-64 (Translated)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-10-05 02:40:48.1191 +0100
OS Version:            macOS 15.1 (24B5046f)
Report Version:        12
Anonymous UUID:        B4A1F733-A6DE-F1B9-AD8B-C9DC49FE88DA

Sleep/Wake UUID:       143B562E-7DA0-4179-AD1A-C157A937A865

Time Awake Since Boot: 150000 seconds
Time Since Wake:       2626 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x7FF89975EA84)

Crashed Thread:        2  tid_1203  Dispatch queue: com.apple.root.default-qos

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process:   HSTracker [6987]

External Modification Warnings:
Process used task_for_pid().

Application Specific Information:
abort() called


Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF89975EA84)

Thread 0::  Dispatch queue: com.apple.main-thread
0   ???                           	    0x7ff89975ea84 ???
1   libsystem_kernel.dylib        	    0x7ff809415e0e mach_msg2_trap + 10
2   libsystem_kernel.dylib        	    0x7ff809424622 mach_msg2_internal + 84
3   libsystem_kernel.dylib        	    0x7ff80941cf16 mach_msg_overwrite + 649
4   libsystem_kernel.dylib        	    0x7ff8094160ff mach_msg + 19
5   CoreFoundation                	    0x7ff80953b853 __CFRunLoopServiceMachPort + 143
6   CoreFoundation                	    0x7ff80953a2bb __CFRunLoopRun + 1393
7   CoreFoundation                	    0x7ff80953975a CFRunLoopRunSpecific + 536
8   HIToolbox                     	    0x7ff815188ec3 RunCurrentEventLoopInMode + 292
9   HIToolbox                     	    0x7ff81518e8a4 ReceiveNextEventCommon + 646
10  HIToolbox                     	    0x7ff81518ea42 _BlockUntilNextEventMatchingListInModeWithFilter + 66
11  AppKit                        	    0x7ff80cdd4fd7 _DPSNextEvent + 902
12  AppKit                        	    0x7ff80d802d54 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1290
13  AppKit                        	    0x7ff80cdc5f47 -[NSApplication run] + 610
14  AppKit                        	    0x7ff80cd992c6 NSApplicationMain + 823
15  HSTracker                     	       0x10031dad9 0x100042000 + 2996953
16  dyld                          	       0x2011212cd start + 1805

Thread 1:: com.apple.rosetta.exceptionserver
0   runtime                       	    0x7ff7ffbf2ea0 0x7ff7ffbef000 + 16032

Thread 2 Crashed:: tid_1203 Dispatch queue: com.apple.root.default-qos
0   ???                           	    0x7ff89975ea84 ???
1   libsystem_kernel.dylib        	    0x7ff80941cb52 __pthread_kill + 10
2   libsystem_pthread.dylib       	    0x7ff809456f85 pthread_kill + 262
3   libsystem_c.dylib             	    0x7ff809377b19 abort + 126
4   libcoreclr.dylib              	       0x10b09dfde mono_post_native_crash_handler + 14
5   libcoreclr.dylib              	       0x10b04205a mono_handle_native_crash + 458
6   libcoreclr.dylib              	       0x10b13d818 sigabrt_signal_handler.cold.1 + 40
7   libcoreclr.dylib              	       0x10b09d6c8 sigabrt_signal_handler + 152
8   libsystem_platform.dylib      	    0x7ff80948be9d _sigtramp + 29
9   ???                           	    0x69746c6c642e ???
10  libsystem_c.dylib             	    0x7ff809377b19 abort + 126
11  libcoreclr.dylib              	       0x10b0e67b8 monoeg_assert_abort + 24
12  libcoreclr.dylib              	       0x10af267ea mono_log_write_logfile + 250
13  libcoreclr.dylib              	       0x10b0e6d22 monoeg_g_logv_nofree + 194
14  libcoreclr.dylib              	       0x10b0e6e9f monoeg_assertion_message + 143
15  libcoreclr.dylib              	       0x10b0e6eda mono_assertion_message + 26
16  libcoreclr.dylib              	       0x10ae56ca7 mono_assembly_load_corlib + 567
17  libcoreclr.dylib              	       0x10ae50fc2 mono_init + 322
18  libcoreclr.dylib              	       0x10af99942 mini_init + 1282
19  libcoreclr.dylib              	       0x10afff29e mono_jit_init + 14
20  HSTracker                     	       0x100311de9 0x100042000 + 2948585
21  HSTracker                     	       0x100318fb6 0x100042000 + 2977718
22  HSTracker                     	       0x100195089 0x100042000 + 1388681
23  libdispatch.dylib             	    0x7ff8092ae455 _dispatch_call_block_and_release + 12
24  libdispatch.dylib             	    0x7ff8092af7e2 _dispatch_client_callout + 8
25  libdispatch.dylib             	    0x7ff8092b206c _dispatch_queue_override_invoke + 961
26  libdispatch.dylib             	    0x7ff8092bec92 _dispatch_root_queue_drain + 328
27  libdispatch.dylib             	    0x7ff8092bf431 _dispatch_worker_thread2 + 147
28  libsystem_pthread.dylib       	    0x7ff809453c3e _pthread_wqthread + 261
29  libsystem_pthread.dylib       	    0x7ff809452bdb start_wqthread + 15

Thread 3:
0   runtime                       	    0x7ff7ffc11954 0x7ff7ffbef000 + 141652

Thread 4:
0   runtime                       	    0x7ff7ffc11954 0x7ff7ffbef000 + 141652

Thread 5:
0   runtime                       	    0x7ff7ffc11954 0x7ff7ffbef000 + 141652

Thread 6:
0   runtime                       	    0x7ff7ffc11954 0x7ff7ffbef000 + 141652

Thread 7:
0   runtime                       	    0x7ff7ffc11954 0x7ff7ffbef000 + 141652

Thread 8:
0   ???                           	    0x7ff89975ea84 ???
1   libsystem_kernel.dylib        	    0x7ff809415e0e mach_msg2_trap + 10
2   libsystem_kernel.dylib        	    0x7ff809424622 mach_msg2_internal + 84
3   libsystem_kernel.dylib        	    0x7ff80941cf16 mach_msg_overwrite + 649
4   libsystem_kernel.dylib        	    0x7ff8094160ff mach_msg + 19
5   HSTracker                     	       0x10095f0ff 0x100042000 + 9556223
6   libsystem_pthread.dylib       	    0x7ff809457253 _pthread_start + 99
7   libsystem_pthread.dylib       	    0x7ff809452bef thread_start + 15

Thread 9:: com.apple.NSEventThread
0   ???                           	    0x7ff89975ea84 ???
1   libsystem_kernel.dylib        	    0x7ff809415e0e mach_msg2_trap + 10
2   libsystem_kernel.dylib        	    0x7ff809424622 mach_msg2_internal + 84
3   libsystem_kernel.dylib        	    0x7ff80941cf16 mach_msg_overwrite + 649
4   libsystem_kernel.dylib        	    0x7ff8094160ff mach_msg + 19
5   CoreFoundation                	    0x7ff80953b853 __CFRunLoopServiceMachPort + 143
6   CoreFoundation                	    0x7ff80953a2bb __CFRunLoopRun + 1393
7   CoreFoundation                	    0x7ff80953975a CFRunLoopRunSpecific + 536
8   AppKit                        	    0x7ff80cf2abfd _NSEventThread + 127
9   libsystem_pthread.dylib       	    0x7ff809457253 _pthread_start + 99
10  libsystem_pthread.dylib       	    0x7ff809452bef thread_start + 15

Thread 10:
0   runtime                       	    0x7ff7ffc11954 0x7ff7ffbef000 + 141652

Thread 11:
0   runtime                       	    0x7ff7ffc11954 0x7ff7ffbef000 + 141652

Thread 12:: com.apple.NSURLConnectionLoader
0   ???                           	    0x7ff89975ea84 ???
1   libsystem_kernel.dylib        	    0x7ff809415e0e mach_msg2_trap + 10
2   libsystem_kernel.dylib        	    0x7ff809424622 mach_msg2_internal + 84
3   libsystem_kernel.dylib        	    0x7ff80941cf16 mach_msg_overwrite + 649
4   libsystem_kernel.dylib        	    0x7ff8094160ff mach_msg + 19
5   CoreFoundation                	    0x7ff80953b853 __CFRunLoopServiceMachPort + 143
6   CoreFoundation                	    0x7ff80953a2bb __CFRunLoopRun + 1393
7   CoreFoundation                	    0x7ff80953975a CFRunLoopRunSpecific + 536
8   CFNetwork                     	    0x7ff80ec0f67e +[__CFN_CoreSchedulingSetRunnable _run:] + 447
9   Foundation                    	    0x7ff80a4c1b93 __NSThread__start__ + 1007
10  libsystem_pthread.dylib       	    0x7ff809457253 _pthread_start + 99
11  libsystem_pthread.dylib       	    0x7ff809452bef thread_start + 15

Thread 13:: Realm notification listener
0   ???                           	    0x7ff89975ea84 ???
1   libsystem_kernel.dylib        	    0x7ff80941aafa kevent + 10
2   HSTracker                     	       0x10063aade 0x100042000 + 6261470
3   HSTracker                     	       0x10063ad8f 0x100042000 + 6262159
4   libsystem_pthread.dylib       	    0x7ff809457253 _pthread_start + 99
5   libsystem_pthread.dylib       	    0x7ff809452bef thread_start + 15

Thread 14:: SGen worker
0   ???                           	    0x7ff89975ea84 ???
1   libsystem_kernel.dylib        	    0x7ff8094189aa __psynch_cvwait + 10
2   libsystem_pthread.dylib       	    0x7ff8094577a8 _pthread_cond_wait + 1193
3   libcoreclr.dylib              	       0x10af7e1d3 thread_func + 483
4   libsystem_pthread.dylib       	    0x7ff809457253 _pthread_start + 99
5   libsystem_pthread.dylib       	    0x7ff809452bef thread_start + 15


Thread 2 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x000000030530c000  rbp: 0x0000000305309120  rsp: 0x0000000305308eb0
   r8: 0x000000030530a038   r9: 0x0000000305309120  r10: 0x0000000000000000  r11: 0x000000010b14345c
  r12: 0x0000000000000000  r13: 0x000000010b1695b2  r14: 0x0000000000001203  r15: 0x0000000000000016
  rip: <unavailable>       rfl: 0x0000000000000287
 tmp0: 0xffffffffffffffff tmp1: 0x00007ff89975ea58 tmp2: 0x00007ff80941cb48


Binary Images:
       0x20111b000 -        0x2011a7fff dyld (*) <ece08070-2194-3e61-9371-9216cc755f55> /usr/lib/dyld
    0x7ff7ffbef000 -     0x7ff7ffc1efff runtime (*) <2315e5a0-93f9-38af-a9d5-102bbd4c4c00> /usr/libexec/rosetta/runtime
       0x10a4b2000 -        0x10a519fff libRosettaRuntime (*) <4cb71c5f-4e41-3ce6-a65a-b283bc4bfab5> /Library/Apple/*/libRosettaRuntime
       0x100042000 -        0x100d75fff net.hearthsim.hstracker (3.0.6) <b280c62c-3179-3b16-aa44-f7fa24dd4412> /Applications/HSTracker.app/Contents/MacOS/HSTracker
       0x10ae49000 -        0x10b190fff libcoreclr.dylib (*) <5b34ea4e-0d20-324f-aa9c-0b11d90d4b13> /Applications/HSTracker.app/Contents/Frameworks/libcoreclr.dylib
       0x10ab3f000 -        0x10ab82fff org.sparkle-project.Sparkle (2.5.1) <c48058fc-540e-3b1f-af01-3260e00c3e1d> /Applications/HSTracker.app/Contents/Frameworks/Sparkle.framework/Versions/B/Sparkle
       0x10b82b000 -        0x10b88afff com.ifehervari.HearthMirror (0.9) <e4e16c05-fc50-3b79-8559-3ee9f30a4c87> /Applications/HSTracker.app/Contents/Frameworks/HearthMirror.framework/Versions/A/HearthMirror
       0x116fb1000 -        0x116fbdfff libobjc-trampolines.dylib (*) <9c159ffc-6463-3e56-9e9e-7af541a6e565> /usr/lib/libobjc-trampolines.dylib
       0x118a36000 -        0x1191a0fff com.apple.AGXMetalG13X (322.7.2) <fe30d8d5-4b5b-3054-8ac3-b6293687abb5> /System/Library/Extensions/AGXMetalG13X.bundle/Contents/MacOS/AGXMetalG13X
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
    0x7ff809415000 -     0x7ff809450fff libsystem_kernel.dylib (*) <3d809509-3dd9-320f-950e-483495228b05> /usr/lib/system/libsystem_kernel.dylib
    0x7ff8094c0000 -     0x7ff80995bff2 com.apple.CoreFoundation (6.9) <bd462b33-5986-3002-ae9e-01fc5960e531> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7ff815099000 -     0x7ff815375ff3 com.apple.HIToolbox (2.1.1) <10f939bf-ac61-311c-86bc-4e03ba232bb8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7ff80cd95000 -     0x7ff80e24cffc com.apple.AppKit (6.9) <0ad0f45e-dd66-31f2-958c-27c0a361ec0e> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7ff809451000 -     0x7ff80945cfff libsystem_pthread.dylib (*) <68ebe69f-2f14-307e-88d6-15e105b054cd> /usr/lib/system/libsystem_pthread.dylib
    0x7ff8092f7000 -     0x7ff80937fff7 libsystem_c.dylib (*) <bca4f8d0-3664-3a3d-90a6-83b277a16c66> /usr/lib/system/libsystem_c.dylib
    0x7ff809488000 -     0x7ff809491fff libsystem_platform.dylib (*) <2eead6d3-81eb-3376-aa28-cb29fae4397e> /usr/lib/system/libsystem_platform.dylib
    0x7ff8092ac000 -     0x7ff8092f3ff9 libdispatch.dylib (*) <26fd813a-6afe-3062-9197-d23755f25923> /usr/lib/system/libdispatch.dylib
    0x7ff80e9d3000 -     0x7ff80ed74ffe com.apple.CFNetwork (1.0) <3565ca97-b3ea-3d82-97ea-2a452bc89fe6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7ff80a46c000 -     0x7ff80b2a7ffc com.apple.Foundation (6.9) <bc7fcc83-bb52-3cf4-b3d0-3fcf2319bd05> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 45
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)
Writable regions: Total=1.9G written=1670K(0%) resident=1670K(0%) swapped_out=0K(0%) unallocated=1.9G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               256K        2 
Activity Tracing                   256K        1 
CG image                          8196K        1 
ColorSync                          224K       27 
CoreAnimation                      344K       32 
CoreGraphics                        12K        2 
CoreUI image data                  176K        2 
Foundation                          16K        1 
Kernel Alloc Once                    8K        1 
MALLOC                             1.7G       74 
MALLOC guard page                  384K       24 
Rosetta Arena                     4096K        2 
Rosetta Generic                   2276K      566 
Rosetta IndirectBranch            1024K        1 
Rosetta JIT                      128.0M        1 
Rosetta Return Stack               280K       28 
Rosetta Thread Context             280K       28 
SQLite page cache                  384K        3 
STACK GUARD                         28K        7 
Stack                             14.7M       14 
Stack Guard                       56.0M        7 
VM_ALLOCATE                       67.5M      727 
VM_ALLOCATE (reserved)            20.0M        2         reserved VM address space (unallocated)
__CTF                               824        1 
__DATA                            24.9M      670 
__DATA_CONST                      70.2M      680 
__DATA_DIRTY                      1760K      244 
__FONT_DATA                        2352        1 
__LINKEDIT                       186.3M       13 
__OBJC_RO                         76.2M        1 
__OBJC_RW                         2350K        2 
__TEXT                           844.2M      703 
__TPRO_CONST                       280K        2 
libnetwork                         128K        8 
mapped file                      275.3M      759 
owned unmapped memory              832K        1 
page table in kernel              1670K        1 
shared memory                      880K       20 
===========                     =======  ======= 
TOTAL                              3.4G     4659 
TOTAL, minus reserved VM space     3.4G     4659 



-----------
Full Report
-----------

{"app_name":"HSTracker","timestamp":"2024-10-05 02:40:51.00 +0100","app_version":"3.0.6","slice_uuid":"b280c62c-3179-3b16-aa44-f7fa24dd4412","build_version":"2981","platform":1,"bundleID":"net.hearthsim.hstracker","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.1 (24B5046f)","roots_installed":0,"name":"HSTracker","incident_id":"78DBAA1F-0765-467E-9BA3-E980557DAD61"}
{
  "uptime" : 150000,
  "procRole" : "Background",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookPro18,3",
  "coalitionID" : 1506,
  "osVersion" : {
    "train" : "macOS 15.1",
    "build" : "24B5046f",
    "releaseType" : "User"
  },
  "captureTime" : "2024-10-05 02:40:48.1191 +0100",
  "codeSigningMonitor" : 1,
  "incident" : "78DBAA1F-0765-467E-9BA3-E980557DAD61",
  "pid" : 6987,
  "translated" : true,
  "cpuType" : "X86-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2024-10-05 02:40:40.9507 +0100",
  "procStartAbsTime" : 3747042703466,
  "procExitAbsTime" : 3747214556488,
  "procName" : "HSTracker",
  "procPath" : "\/Applications\/HSTracker.app\/Contents\/MacOS\/HSTracker",
  "bundleInfo" : {"CFBundleShortVersionString":"3.0.6","CFBundleVersion":"2981","CFBundleIdentifier":"net.hearthsim.hstracker"},
  "storeInfo" : {"deviceIdentifierForVendor":"690A455F-9884-50A5-9D4C-9EB0F2A2BDAB","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "net.hearthsim.hstracker",
  "crashReporterKey" : "B4A1F733-A6DE-F1B9-AD8B-C9DC49FE88DA",
  "codeSigningID" : "net.hearthsim.hstracker",
  "codeSigningTeamID" : "RL7C49LAMC",
  "codeSigningFlags" : 570491649,
  "codeSigningValidationCategory" : 6,
  "codeSigningTrustLevel" : 4294967295,
  "bootSessionUUID" : "C604D891-A1AF-49E4-8ECD-D772AFC3D884",
  "wakeTime" : 2626,
  "sleepWakeUUID" : "143B562E-7DA0-4179-AD1A-C157A937A865",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
  "termination" : {"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap: 6","byProc":"HSTracker","byPid":6987},
  "asi" : {"libsystem_c.dylib":["abort() called"]},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":1},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":45},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":1},
  "faultingThread" : 2,
  "threads" : 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]
}

fmoraes74 · 2024-10-07T18:06:12Z

I have made a code change that hopefully will avoid this. Please let me know if 3.0.7 (to be released this week) solves the problem.

DazzaButch · 2024-10-16T09:47:51Z

Had a couple random crashes on 3.0.7.
I opened the program before battle.net accidentally, as HS was logging in/loading HS Replay crashed.

There was three log files in log folder.
hstracker.log

hstracker.1.log

hstracker.older.log

fmoraes74 · 2024-10-16T14:13:50Z

Had a couple random crashes on 3.0.7. I opened the program before battle.net accidentally, as HS was logging in/loading HS Replay crashed.

There was three log files in log folder. hstracker.log

hstracker.1.log

hstracker.older.log

Do you have a crash report in the Console app? The application log files are typically not helpful for crashes.

DazzaButch · 2024-10-16T23:34:57Z

There was 3 of them. I changed the file types from .ips to .log to be able to upload them here.

HSTracker-2024-10-12-021219.log

HSTracker-2024-10-14-101600.log

HSTracker-2024-10-14-202706.log

fmoraes74 · 2024-10-17T00:33:25Z

There was 3 of them. I changed the file types from .ips to .log to be able to upload them here.

HSTracker-2024-10-12-021219.log

HSTracker-2024-10-14-101600.log

HSTracker-2024-10-14-202706.log

Does it happen all the time or just occasionally?

DazzaButch · 2024-10-17T04:56:36Z

No, it’s just random crashes.

fmoraes74 · 2024-10-17T20:14:42Z

I made a couple of fixes to try to fix both start up crashes. Hopefully things will be better, but please let me know how 3.0.8 compares.

DazzaButch · 2024-10-17T21:56:02Z

Sweet cheers dude, I've just updated, I'll have a play around and post logs if needed. :)

DazzaButch · 2024-10-18T09:13:53Z

Another random crash.
I tabbed out of full screen mode to look at internet browser, as I tabbed back into Duo's BG, and browse my partners cards, it crashed.
HSTracker-2024-10-18-071605.log

fmoraes74 · 2024-10-18T14:08:13Z

Another random crash. I tabbed out of full screen mode to look at internet browser, as I tabbed back into Duo's BG, and browse my partners cards, it crashed. HSTracker-2024-10-18-071605.log

This is very different than previous crashes. Not much useful in the report. If it keeps happening, it may be time to upgrade Mono runtime

DazzaButch · 2024-10-18T21:11:00Z

I've never heard of the Mono Runtime, I'll take a look into upgrading it.

fmoraes74 · 2024-10-18T21:14:37Z

I've never heard of the Mono Runtime, I'll take. a look into upgrading it.

It is embedded, nothing you need to worry about. Just saying I may try upgrading it and see if the crashes go away.

DazzaButch · 2024-10-18T22:27:23Z

ah okay, I get you.
I'll keep the logs coming :)

DazzaButch · 2024-10-27T06:06:31Z

Another random crash from console logs. Forgot to upload last week.
I think HS was in windowed mode, and I was tabbed out with it in the background.

HSTracker-2024-10-22-140732.log

fmoraes74 · 2024-10-28T00:05:55Z

Another random crash from console logs. Forgot to upload last week. I think HS was in windowed mode, and I was tabbed out with it in the background.

HSTracker-2024-10-22-140732.log

Were you playing Duos or just regular Battlegrounds?

DazzaButch · 2024-10-28T00:38:30Z

Pretty sure in duos, been hammering that recently.

DazzaButch · 2024-10-28T03:11:56Z

HSTracker-2024-10-28-031006.log

New crash, ran battle.net app. pressed play as HS was loading i opened HS tracker and error screen popped.

DazzaButch · 2024-10-29T16:36:12Z

Another one this morning.
All I did was open HS Tracker as HS was loading.
HSTracker-2024-10-29-091958.log

fmoraes74 · 2024-11-12T20:06:16Z

Has this improved with 3.1.0? I have fixed several issues on the upcoming 3.1.1, so curious where this stands with current version.

DazzaButch · 2024-11-13T01:07:26Z

No crashes on 3.1.0.

But have had some issue with overlays not disappearing in battlegrounds, between turns.
mostly hero/trinket pick and the blood gems counters.

Last week whilst playing, I had a message appear saying Hs tracker was using significant storage or memory. I can't remember exactly what it said. A box appeared on screen with a list of items.
I thought I took a screen shot but couldn't find it afterwards. :(

In the list was battle.net/Hearthstone/Microsoft edge/HSTracker
The first three were on 1gb-2.5gb and HS Tracker was up to about 90GB.
This was during a Wild game where loads of cards were being discovered. The tracker had formed two columns on the left-hand side, and I ended up quitting it.

I tried to google it, but didn't find much information.
Will this show in the logs?

fmoraes74 · 2024-11-13T01:11:09Z

If the log didn't rotate, it will show the memory used by the app, like this:

19:48:12.126 💚 DEBUG CoreManager.init():67 - Memory Used by App: 898.89MB

fmoraes74 · 2024-11-13T01:19:51Z

Well, if there is no log under the logs folder from the help menu, I don't know why.

…

On Tue, Nov 12, 2024 at 8:15 PM DazzaButch ***@***.***> wrote: okay for some reasons, I don't have log files? — Reply to this email directly, view it on GitHub <#1351 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AB3SJGSY2CGXHAFAJNHASLT2AKRZZAVCNFSM6AAAAABPM3YY3WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINZSGA4TGNRVGQ> . You are receiving this because you commented.Message ID: ***@***.***>

DazzaButch · 2024-11-24T03:40:30Z

Couple logs from a few random crashes I had whilst playing BG/Duo's.
I have updated to newest client as well.

HSTracker-2024-11-23-065402.log
HSTracker-2024-11-21-015930.log

fmoraes74 · 2024-11-26T12:40:55Z

@DazzaButch if this happens again, can you grab the Hearthstone Power.log before closing Hearthstone or ending the BG game? That log file will in a directory under /Applications/Hearthstone/Logs/Hearthstone_<date>. You need to go into the folder with the most recent date (it is the date/time when you started Hearthstone).

Please attach that log, plus the HSTracker log. Hopefully that could help me recreate the issue and identify the root cause.

DazzaButch · 2024-11-27T04:06:02Z

Yeah, sure I'll try remembering.

Was playing BG's and Duos. Message saying HStracker has crashed with Report/Ignore/Reopen buttons. I pressed ignore as I was middle of BG's. :((

HSTracker-2024-11-27-024911.log

I got two of those power.logs from today.
1 is 70kb in size and 1 is 190mb which I compressed into a zip. 190mb -> 9mb

Power.log

Power.log.zip

fmoraes74 · 2024-11-27T04:25:33Z

You can compress it and share the link. I really want to find out what is going on these random crashes that I haven't seen locally

DazzaButch · 2024-11-27T06:38:39Z

the 2nd power log above is zipped

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