This Social Media Handbook is a guidebook for cities to using social media to better communicate with and engage citizens. This handbook was created by Code for America in partnership with the City & County of Honolulu. It's a useful tool for city departments and representatives to leverage the fast and viral power of social media, which can spark civic engagement for free.
Social media helps cities in their core mission of reaching more constituents to more broadly share government information and activities.It allows cities to communicate directly with citizens, and can increase government transparency. Unfortunately, many cities aren't equipped to make the best use of social media to unlock its real potential. Here's where the guidebook comes in.
View it at social.honolulu.gov
- Sheba Najmi, Code for America 2012 Fellow
- Lauren Reid, Code for America Communications Manager
- Rob Davis, Code for America 2012 Intern
- Angel Kittiyachavalit, Code for America 2012 Fellow
- Louisa Te'i, City & County of Honolulu
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