From 8fcf4f7830678611fcac32900d304c24b90f79ff Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?S=C3=B6ren=20Beye?= Date: Thu, 22 Feb 2024 17:27:39 +0100 Subject: [PATCH] chore: Discussion template --- .github/DISCUSSION_TEMPLATE/q-a-support.yml | 48 +++++++++++++++++++++ 1 file changed, 48 insertions(+) create mode 100644 .github/DISCUSSION_TEMPLATE/q-a-support.yml diff --git a/.github/DISCUSSION_TEMPLATE/q-a-support.yml b/.github/DISCUSSION_TEMPLATE/q-a-support.yml new file mode 100644 index 00000000000..3f32185b52a --- /dev/null +++ b/.github/DISCUSSION_TEMPLATE/q-a-support.yml @@ -0,0 +1,48 @@ +body: + - type: markdown + attributes: + value: | + Hey there, + + This place is for asking genuine open-ended questions and receiving answers to them. + This is **not** a place for opinions, feature requests or opinions and feature requests pretending to be questions. + This is _also_ **not** a place to receive emotional support. + + **Don't:** + - ask things you already know the answer to + - but want things to be different + - but need someone else to tell you the same answer again so that + - you will believe it + - they can be made responsible for your emotions + - ask things that are already covered extensively by the docs on https://valetudo.cloud + - ask questions with a hidden agenda + - "ask" questions that are just statements + - ask for general linux support and step-by-step handholding + - bargain + + For more information on feature requests see here: [New Issue: Feature request](https://github.com/Hypfer/Valetudo/issues/new?assignees=&labels=request&projects=&template=feature_request.yml) + And for asking if a robot is or could be supported see here: [New Issue: Robot support request](https://github.com/Hypfer/Valetudo/issues/new?assignees=&labels=request&projects=&template=pls_support_robot.yml) + + For a bit more casual conversation, I recommend using the telegram support chats. + Generally, chat conversation is more forgiving than a ticket that has a clear state (resolved/unresolved) and needs to be answered in a specific time frame. Emotionally, it also seems to better convey that this is not a faceless corpo customer service helpdesk with paid employees but just random everyday people that enjoy helping others. + + - type: dropdown + id: user-meta + attributes: + label: Are you already using Valetudo? + options: + - Yes, for a long time + - Yes, for a few months + - Yes, just started + - No, but in the process of starting it + - No, but planning to do it in the near future + - No, but generally interested with no specific timeframe + default: 2 + validations: + required: true + - type: textarea + id: questions + attributes: + label: Your questions + validations: + required: true