softwa issuere

[jerome-bickham]

librealsense	2.56.2 RELEASE
OS	Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

RealSense error calling rs2_create_context_ex(api_version:25602, json_settings:{):
    failed to load configuration file (C:\Users\jbickham\AppData\Roaming\realsense-config.json): [json.exception.parse_error.101] parse error at line 1, column 1: attempting to parse an empty input; check that your input string or stream contains the expected JSON

[MartyG-RealSense]

Hi @jerome-bickham Please try deleting the realsense-config.json configuration file from your computer using the instructions for Windows at #13457

Does deleting the file resolve the problem, please?

[MartyG-RealSense]

Hi @jerome-bickham Do you require further assistance with this case, please? Thanks!