experience.yml

# Jobs

# Demand Chain
- company: Demand Chain
  position: Salesforce Consultant
  duration: June 2021 – Present

# Salesforce Administrator
- company: Bethel University
  position: Salesforce Administrator
  duration: April 2018 – May 2021
  summaries:
    - bullet: Problem-solve complex business needs and adapt them into usable Salesforce enhancements.
    - bullet: Architect object data structure for efficiency and long-term growth.
    - bullet: Build and maintain permissions for 200+ end users across 7 different business units.
    - bullet: Provide training to end users on Salesforce business processes.
  accomplishments:
    - bullet: Implemented transition to Lightning UI, including feature migration and creation of new Lightning-specific business process enhancements.
    - bullet: Migrated Bethel’s vendor managed Salesforce org into an in-house, vanilla Salesforce org.
      sub-bullets:
        - bullet: This 9-month project involved coordination with our data team, along with business management teams, to move millions of records, automations, permissions and more into a brand new org.

# App Specialist
- company: Bethel University
  position: Application Integration Specialist
  duration: Oct. 2015 – April 2018
  summaries:
    - bullet: Maintained Linux and Windows Server web applications.
    - bullet: Collaborated with other IT teams to integrate applications with Bethel's databases, internal-websites, and other web-servers.
    - bullet: Communicated with vendors to join hardware integrations and managed cloud services with internal Bethel processes.
    - bullet: Curated online documentation to guide end users in the use of Bethel services.

# TUSA
- company: Medtronic
  position: Technical User Support Specialist
  duration: Dec. 2014 – Oct. 2015
  summaries:
    - bullet: Supported internal users via phone, email, and chat regarding internal IT services.
    - bullet: Troubleshot client issues related to Medtronic hardware and software.
    - bullet: Trained employees on best use practices for using IT services.

# Musician
- company: Eagle Brook Church
  position: Musician – Contract
  duration: July 2015 – Present
  summaries:
    - bullet: Memorize 20+ minutes of music arrangements each week.
    - bullet: Manage automated tracks and song transitions live with Ableton computer software.