Problem with automatic updating of certain entities

[ShagoY]

System Health details

System Information

version	core-2025.1.2
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.13.1
os_name	Linux
os_version	6.6.66-haos
arch	x86_64
timezone	Europe/Paris
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
HACS Data	ok
GitHub API Calls Remaining	5000
Installed Version	2.0.2
Stage	running
Available Repositories	1501
Downloaded Repositories	41

Home Assistant Cloud

logged_in	true
subscription_expiration	November 5, 2025 at 01:00
relayer_connected	true
relayer_region	eu-central-1
remote_enabled	true
remote_connected	true
alexa_enabled	true
google_enabled	true
cloud_ice_servers_enabled	true
remote_server	eu-central-1-24.ui.nabu.casa
certificate_status	ready
instance_id	11e5cbbfaffe447a8ee0451dd0007938
can_reach_cert_server	pending
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 14.1
update_channel	stable
supervisor_version	supervisor-2024.12.3
agent_version	1.6.0
docker_version	27.2.0
disk_total	60.3 GB
disk_used	29.0 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization	kvm
board	ova
supervisor_api	ok
version_api	ok
installed_addons	Studio Code Server (5.18.0), Samba share (12.3.2), Log Viewer (0.17.1), Terminal & SSH (9.16.0), Node-RED (19.0.0), Advanced SSH & Web Terminal (20.0.0), ESPHome Device Builder (2024.12.2), Grafana (10.2.2), File editor (5.8.0), chrony (5.0.0), InfluxDB (5.0.1), Portainer (2.25.1), MariaDB (2.7.2), phpMyAdmin (0.11.0), MyElectricalData (0.13.2), Zigbee2MQTT (1.42.0-2), Mosquitto broker (6.4.1), Glances (0.21.1), DbStats (0.5.11)

Dashboards

dashboards	4
resources	30
views	18
mode	storage

Recorder

oldest_recorder_run	December 29, 2024 at 19:49
current_recorder_run	January 13, 2025 at 10:28
estimated_db_size	2703.16 MiB
database_engine	mysql
database_version	10.11.6

Integration version ?

1.4.3

In which region is your Petkit application registered?

No response

Device type

Feeder, Fountain

Checklist

• I have enabled debug logging for my installation.
• This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• This issue is not a duplicate issue of any previous issues..

Describe the issue

Hi Jezza,

Since updating to 1.4.3 (Installed last week on January 09), I have entities that are not updated automatically unlike others.
A restart/reboot usually refreshes them.

I deleted everything and reauthenticated, and tried 1.5.0... Nothing seems to improve the issue.

For example, you can see that “Pet Feeder Times eaten” is no longer updated, while “Pet Feeder Eating” displays the correct data.

I had this problem with your first versions. It was because of my fountain. Do you think it could still be the case?

Regards.

[Jezza34000]

Hi, no the problem is identified and will be fixed in next release :-)

[ShagoY]

Well, I'll stop debugging :-D
Do we agree that 1.5.0 is also buggy?

[Jezza34000]

Yes

[mihaicristianpetrescu]

Same issue identified here, in my case it seems like only the images from the YumShare Dual Hopper are updated, the rest of the entities provided remain with the last known value when a force reload has been triggered.

Also the "Pet" model is always returning: Last use duration = 0 and Last weight measurement = 0.0 kg

[Jezza34000]

Hi @mihaicristianpetrescu, @ShagoY
This issue is fixed in this version
https://github.com/Jezza34000/homeassistant_petkit/releases/tag/1.5.0

[mihaicristianpetrescu]

Installed and testing...
Still have the "Also the "Pet" model is always returning: Last use duration = 0 and Last weight measurement = 0.0 kg" problem. It was working fine on the other HACS integration.

Seems like the entities have started to update after events happen, not the fastest but they seem to update.
Will confirm with some additional ones. (ex: Times eaten, Times dispensed, Manually Dispensed Hopper 2)

[Jezza34000]

What about picture display of last event ? Is it working ok ?

[mihaicristianpetrescu]

What about picture display of last event ? Is it working ok ?

My cat just decided to take a stroll right now in front of it and yes I can confirm it updated all 3 instances of "last..." images.
However, "Last feed" event wasn't updated until the "last visit" event wasn't registered.
Will need to keep an eye on this.

[mihaicristianpetrescu]

@Jezza34000 Seems like "Last feed event" and "Last eat event" are not updating accordingly. They are left "behind".
"Last visit event" seems to be updating though.

[Jezza34000]

@mihaicristianpetrescu ok
I need more information :
-What is the feeder model ?
-Can you give me the 3 pictures you have in Homeassistant for the 3 event?
-Can you give me a screenshot of applications with all three section : Visit, Eat, Feed
make sure to take the screenshot of the application at the moment when the highlight of the video starts, because as you may have noticed in the application the video plays automatically, the still image retrieved in home assistant is the very first image of this same video.

[ShagoY]

Hello Jezza,
I don't seem to have any problems with the images, they seem to update well.
However, the RSSI sensor seems to stop updating by period only.

Here are the statistics since this morning:

[ShagoY]

I've just seen that it finally looks the same as before...
So it's probably normal.

[Jezza34000]

The RSSI looks normal because during the night no one moves in the house the link remains more stable, it looks like you wake up around 8am ;-)

[ShagoY]

I would add that Pet Feeder Times eaten is now well synchronized.

[Jezza34000]

No update @mihaicristianpetrescu ? i close this issue ?

[mihaicristianpetrescu]

@mihaicristianpetrescu ok I need more information : -What is the feeder model ? -Can you give me the 3 pictures you have in Homeassistant for the 3 event? -Can you give me a screenshot of applications with all three section : Visit, Eat, Feed make sure to take the screenshot of the application at the moment when the highlight of the video starts, because as you may have noticed in the application the video plays automatically, the still image retrieved in home assistant is the very first image of this same video.

Model: YumShare Dual Hopper (D4SH)

From HA:

From APP:

Last eat event - updated 1h ago
Last feed event - updated 1h ago
Last visit event - updated 2 min ago

[Jezza34000]

@mihaicristianpetrescu with the little information provided I am unable to determine if there is a bug or not? as already asked in my last message: Can you give me a screenshot of applications with all three section : Visit, Eat, Feed ? (and the picture not only the hours)

[mihaicristianpetrescu]

@Jezza34000 Not sure what you mean by "screenshot of applications with all 3 sections".
The mobile app has a Facebook like stream of events with timestamp, event + image (I captured this in From APP - that's the most recent event registered, the other 2 were registered 3-4 hours before).
For privacy reasons I don't want to share the images here since it's a public space.

[Jezza34000]

I understand, can you send me messages directly on discord? The link is available on the README

[mihaicristianpetrescu]

True. I could also blur the images, not sure what you're looking for/at more exactly.

[Jezza34000]

Try also the new pre-release : https://github.com/Jezza34000/homeassistant_petkit/releases/tag/1.6.0
I've modified many stuff in picture management and display
Let me know if it's change something for you ?

[Jezza34000]

@mihaicristianpetrescu Still occur with last update 1.6.1 or solved ?