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Can't log in account after upgrading to V 1.5.0 #24

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3 tasks done
skr3328 opened this issue Jan 17, 2025 · 1 comment
Closed
3 tasks done

Can't log in account after upgrading to V 1.5.0 #24

skr3328 opened this issue Jan 17, 2025 · 1 comment
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@skr3328
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skr3328 commented Jan 17, 2025

System Health details

System Information

version core-2025.1.2
installation_type Home Assistant Container
dev false
hassio false
docker true
user root
virtualenv false
python_version 3.13.1
os_name Linux
os_version 4.4.302+
arch x86_64
timezone Asia/Hong_Kong
config_dir /config
Home Assistant Community Store
GitHub API ok
GitHub Content ok
GitHub Web ok
GitHub API Calls Remaining 5000
Installed Version 1.34.0.2
Stage running
Available Repositories 1498
Downloaded Repositories 45
HACS Data ok
Home Assistant Cloud
logged_in false
can_reach_cert_server ok
can_reach_cloud_auth ok
can_reach_cloud ok
Dashboards
dashboards 2
resources 17
views 1
mode storage
Recorder
oldest_recorder_run 2025年1月3日 20:01
current_recorder_run 2025年1月16日 09:01
estimated_db_size 4971.70 MiB
database_engine sqlite
database_version 3.47.1
Sonoff
version 3.8.1 (ffa7e22)
cloud_online 1 / 2
local_online 1 / 1
Xiaomi Miot Auto
component_version 1.0.8
can_reach_server ok
can_reach_spec ok
logged_accounts 1
total_devices 192

Integration version ?

V 1.5.0

In which region is your Petkit application registered?

China

Device type

Litter

Checklist

  • I have enabled debug logging for my installation.
  • This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
  • This issue is not a duplicate issue of any previous issues..

Describe the issue

When loggin in Petkit account, it keeps saying "The email you provided is not registered on Petkit's servers. Please check your email, or you are using the correct region." I had region set to China and timezone set to Asia/Shanghai.

I am a Chinese user using phone number as account. It worked perfectly in V 1.4.2. Thanks for your efforts and please check this problem.

Reproduction steps

Add intergration
login Petkit account

Debug logs

此错误来自自定义集成。

日志记录器: custom_components.petkit
来源: custom_components/petkit/config_flow.py:81
集成: Petkit Smart Devices (文档, 问题)
首次出现: 2025年1月16日 09:04:42 (13 次总计出现)
上次记录: 09:16:31

The email you provided is not registered on Petkit's servers. Please check your email, or you are using the correct region.

Diagnostics dump

No response

@skr3328 skr3328 added the Bug Something isn't working label Jan 17, 2025
@Jezza34000
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This issue is fixed in the librairie.

https://github.com/Jezza34000/py-petkit-api/releases/tag/1.10.3

Go to HACS and click on "ReDownload" this will fix the problem

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