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I am using the latest version of the supported browsers (Chrome, Firefox, Edge (Chromium))
I am not trying to download a live stream
Describe the bug
A clear and concise description of what the bug is.
On Firefox, the popup window when you press the favlet doesn't appear and the below error occurs.
On Chrome, it does appear but the resulting link cannot be saved. Opening it shows a bad request error.
To Reproduce
Open lecture as before and use favlet. Sadly this appears in all the lectures I've tried but none of them are publicly accessible.
Desktop (please complete the following information):
OS: macOS Sonoma 14.5
Browser: Firefox 127.0.1, Chrome 126.0.6478.116
Additional context
Mediasite version 8.30.0 Build 110
I used to also use the method here but now this leads to a blank screen instead of showing a video. I am still able to download using the video downloadhelper extension fortunately.
EDIT: Getting the m3u url from GetPlayerOptions does still work and you can save it by putting the URL in Safari, VLC or ffmpeg. For some reason Firefox and Chrome refuse to open the m3u URL directly and force you to download the m3u file (which doesn't work) but you can just paste it in here and then right click to download the video.
You cannot use the m3u file in place of the url because it doesn't contain the first half of the url before the word "manifest". eg.
Could you also add links to easily download the vtt and transcript.txt found in the GetPlayerOptions file too. (add the ?playbackTicket to the url for transcript.txt or it won't open). Thank you.
The text was updated successfully, but these errors were encountered:
First things first (check if applicable)
Describe the bug
A clear and concise description of what the bug is.
On Firefox, the popup window when you press the favlet doesn't appear and the below error occurs.
On Chrome, it does appear but the resulting link cannot be saved. Opening it shows a bad request error.
To Reproduce
Open lecture as before and use favlet. Sadly this appears in all the lectures I've tried but none of them are publicly accessible.
Desktop (please complete the following information):
Additional context
Mediasite version 8.30.0 Build 110
I used to also use the method here but now this leads to a blank screen instead of showing a video. I am still able to download using the video downloadhelper extension fortunately.
EDIT: Getting the m3u url from GetPlayerOptions does still work and you can save it by putting the URL in Safari, VLC or ffmpeg. For some reason Firefox and Chrome refuse to open the m3u URL directly and force you to download the m3u file (which doesn't work) but you can just paste it in here and then right click to download the video.
You cannot use the m3u file in place of the url because it doesn't contain the first half of the url before the word "manifest". eg.
http:// ngn-evt7-ims-nud.mediaste.com/MediasiteDeliver/mediasite02/events7/MP4Video/cd123456-1234-1234-12a3-4a5b6c7890d1.mp4/manifest(format=mpd-isoff)?playbackTicket=1a123b456d7f89a0b1c2d34e56f7a89&site=events7.mediasite.com
Could you also add links to easily download the vtt and transcript.txt found in the GetPlayerOptions file too. (add the ?playbackTicket to the url for transcript.txt or it won't open). Thank you.
The text was updated successfully, but these errors were encountered: