diff --git a/client/src/components/support/TicketDetails.tsx b/client/src/components/support/TicketDetails.tsx
index 8b77dfcf..f1b4443a 100644
--- a/client/src/components/support/TicketDetails.tsx
+++ b/client/src/components/support/TicketDetails.tsx
@@ -2,6 +2,7 @@ import { Label } from "semantic-ui-react";
 import { SupportTicket } from "../../types";
 import { format, parseISO } from "date-fns";
 import { getPrettySupportTicketCategory } from "../../utils/supportHelpers";
+import { capitalizeFirstLetter } from "../util/HelperFunctions";
 
 interface TicketDetailsProps {
   ticket: SupportTicket;
@@ -31,6 +32,9 @@ const TicketDetails: React.FC<TicketDetailsProps> = ({ ticket }) => {
       <p className="2xl:text-xl">
         <span className="font-semibold">Category:</span> {getPrettySupportTicketCategory(ticket?.category)}
       </p>
+      <p className="2xl:text-xl">
+        <span className="font-semibold">Priority:</span> {capitalizeFirstLetter(ticket?.priority) ?? "Unknown"}
+      </p>
       <p className="2xl:text-xl break-all">
         <span className="font-semibold">Captured URL:</span>
         {ticket?.capturedURL ? (
diff --git a/client/src/screens/conductor/support/Ticket.tsx b/client/src/screens/conductor/support/Ticket.tsx
index 7f38eaf4..3be8a885 100644
--- a/client/src/screens/conductor/support/Ticket.tsx
+++ b/client/src/screens/conductor/support/Ticket.tsx
@@ -75,7 +75,7 @@ const SupportTicketView = () => {
     onSuccess: () => {
       window.location.href = "/support/dashboard";
       queryClient.invalidateQueries(["ticket"]);
-      queryClient.invalidateQueries(["supportMetrics"])
+      queryClient.invalidateQueries(["supportMetrics"]);
     },
   });
 
@@ -89,6 +89,7 @@ const SupportTicketView = () => {
           ...(accessKey && { accessKey }),
         },
       });
+
       if (res.data.err) {
         throw new Error(res.data.errMsg);
       }
@@ -96,7 +97,16 @@ const SupportTicketView = () => {
         throw new Error("Invalid response from server");
       }
       return res.data.ticket;
-    } catch (err) {
+    } catch (err: any) {
+      // Redirect to login if not authenticated or guest access key is invalid
+      if (err.response?.status === 401) {
+        const redirectURI = encodeURIComponent(
+          window.location.pathname + window.location.search
+        );
+        const params = new URLSearchParams({ redirectURI });
+        window.location.href = `/login?${params.toString()}`;
+        return;
+      }
       handleGlobalError(err);
     }
   }