diff --git a/client/src/components/support/StaffDashboard.tsx b/client/src/components/support/StaffDashboard.tsx
index f7864d8c..5c6aa1ae 100644
--- a/client/src/components/support/StaffDashboard.tsx
+++ b/client/src/components/support/StaffDashboard.tsx
@@ -80,7 +80,7 @@ const StaffDashboard = () => {
 
   useEffect(() => {
     setActivePage(1); // Reset to first page when itemsPerPage changes
-  }, [itemsPerPage])
+  }, [itemsPerPage]);
 
   async function getOpenTickets({
     page,
@@ -172,7 +172,7 @@ const StaffDashboard = () => {
       return {
         totalOpenTickets: res.data.metrics.totalOpenTickets ?? 0,
         lastSevenTicketCount: res.data.metrics.lastSevenTicketCount ?? 0,
-        avgDaysToClose: avgDays.toPrecision(1) ?? "0",
+        avgDaysToClose: Math.floor(avgDays).toString() ?? "0",
       };
     } catch (err) {
       handleGlobalError(err);
@@ -262,6 +262,7 @@ const StaffDashboard = () => {
               size="tiny"
               onClick={() => setShowSettingsModal(true)}
               basic
+              className="ml-2"
             >
               <Icon name="settings" />
               Support Center Settings
@@ -275,12 +276,12 @@ const StaffDashboard = () => {
           title="Open/In Progress Tickets"
         />
         <DashboardMetric
-          metric={supportMetrics?.avgDaysToClose?.toString() ?? 0 + " days"}
+          metric={(supportMetrics?.avgDaysToClose?.toString() ?? 0) + " days"}
           title="Average Time to Resolution"
         />
         <DashboardMetric
           metric={supportMetrics?.lastSevenTicketCount?.toString() ?? "0"}
-          title="Total Tickets Past 7 Days"
+          title="New Tickets Past 7 Days"
         />
       </div>
       <div className="mt-12">
diff --git a/client/src/components/support/TicketDetails.tsx b/client/src/components/support/TicketDetails.tsx
index d6e7b56c..a4d1ea2a 100644
--- a/client/src/components/support/TicketDetails.tsx
+++ b/client/src/components/support/TicketDetails.tsx
@@ -30,12 +30,13 @@ const TicketDetails: React.FC<TicketDetailsProps> = ({ ticket }) => {
               basic
               color="green"
               size="mini"
-              onClick={() =>
+              onClick={() => {
+                if (!ticket.user?.centralID) return;
                 window.open(
-                  `/controlpanel/libreone/users?user_id=${ticket?.user?.uuid}`,
+                  `/controlpanel/libreone/users?user_id=${ticket?.user?.centralID}`,
                   "_blank"
-                )
-              }
+                );
+              }}
             >
               Authenticated
             </Button>
diff --git a/client/src/types/User.ts b/client/src/types/User.ts
index 236123d7..24589422 100644
--- a/client/src/types/User.ts
+++ b/client/src/types/User.ts
@@ -45,3 +45,7 @@ export type AuthorizedApp = {
   infoURL: string;
   icon: string;
 };
+
+export type UserWCentralID = User & {
+  centralID?: string;
+};
diff --git a/client/src/types/index.ts b/client/src/types/index.ts
index e9b4b0d4..2114a896 100644
--- a/client/src/types/index.ts
+++ b/client/src/types/index.ts
@@ -41,7 +41,7 @@ import {
   ProjectModuleConfig,
   ProjectModuleSettings,
 } from "./Project";
-import { User, Account, AuthorizedApp } from "./User";
+import { User, Account, AuthorizedApp, UserWCentralID } from "./User";
 import { Homework, AdaptAssignment } from "./Homework";
 import {
   AccountRequest,
@@ -184,6 +184,7 @@ export type {
   User,
   Account,
   AuthorizedApp,
+  UserWCentralID,
   Homework,
   AdaptAssignment,
   AccountRequest,
diff --git a/client/src/types/support.ts b/client/src/types/support.ts
index c4076550..a523b4b7 100644
--- a/client/src/types/support.ts
+++ b/client/src/types/support.ts
@@ -1,4 +1,4 @@
-import { User } from "./User";
+import { User, UserWCentralID } from "./User";
 
 export type SupportTicketGuest = {
   firstName: string;
@@ -18,8 +18,8 @@ export type SupportTicket = {
   category: string;
   capturedURL?: string;
   assignedUUIDs?: string[]; // User uuids
-  assignedUsers?: User[];
-  user?: User;
+  assignedUsers?: UserWCentralID[];
+  user?: UserWCentralID;
   guest?: SupportTicketGuest;
   timeOpened: string;
   timeClosed?: string;