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I had to get a new phone and rebuild the reset app. My reset app has crashed upon pairing or just after. I then attempted to reset again and got the message in this screenshot.
I have attempted this with master and dev branches on 2 versions of iOS (13.4 & 13.6.1) with 2 devices (SE2020 and 6S). I attempted 3 different transmitters throughout troubleshooting, all with 80xxxx and all with previously successful resets. All with good batteries.
Does anyone have any idea what I am doing wrong?
Thanks in advance,
Brad
The text was updated successfully, but these errors were encountered:
I wanted to offer some updated information on this issue report. Today I was able to pair both failed transmitters to xdrip+. One of the transmitters was displaying error messages but responded to a reset in Xdrip+. That transmitter subsequently paired in DexcomG6 app successfully. The other transmitter was not showing any error messages in Xdrip+ and a subsequent attempt to pair this transmitter in the G6 mobile app was also successful. Thus it appears that the reset app does function (at least sometimes) in the state in which I built it.
Of note: I was not signed in to the Dexcom G6 mobile app with my Dexcom account during this testing.
Hello all,
I had to get a new phone and rebuild the reset app. My reset app has crashed upon pairing or just after. I then attempted to reset again and got the message in this screenshot.
I have attempted this with master and dev branches on 2 versions of iOS (13.4 & 13.6.1) with 2 devices (SE2020 and 6S). I attempted 3 different transmitters throughout troubleshooting, all with 80xxxx and all with previously successful resets. All with good batteries.
Does anyone have any idea what I am doing wrong?
Thanks in advance,
Brad
The text was updated successfully, but these errors were encountered: