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Rankcheck crashes when mouse is unplugged #11

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thetimmorland opened this issue Apr 27, 2018 · 16 comments
Open

Rankcheck crashes when mouse is unplugged #11

thetimmorland opened this issue Apr 27, 2018 · 16 comments

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@thetimmorland
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No description provided.

@Blatoy
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Blatoy commented Apr 27, 2018

This also happened to me sometimes when unplugging the USB charger of my headphones

@Forty-Bot
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What OS are you running? Can you provide a stack trace/core dump?

@Blatoy
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Blatoy commented Apr 29, 2018

Windows 10 64bits, but I didn't encounter this issue recently and I don't have a stack trace, sorry.

@Forty-Bot
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So it's not reproducible? i.e. it doesn't happen every time you unplug your mouse?

@Blatoy
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Blatoy commented Apr 29, 2018

Just tested with the mouse multiple times, it didn't crash. I'm using rankcheck v1.5.1
And I can't test with the headphones because I changed them since then.

@Forty-Bot
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Do you have wireless/usb headphones?

@thetimmorland
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thetimmorland commented Apr 29, 2018

unsure of how to provide a stack trace, but I was able to reproduce the error just now on 1.5.1. Awesomenauts had to be running for rankcheck to crash. I am also on Windows 10 x64.

@Blatoy
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Blatoy commented Apr 29, 2018

@Forty-Bot Bluetooth, disconnecting them doesn't crash rankcheck

@Marukyu
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Marukyu commented Apr 29, 2018

We should consider adding support for stack trace generation on Windows (e.g. using Dr. Mingw) in order to collect more information about this crash. This can be implemented as an optional run-time dependency.

@jfdoming
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I ran into this issue as well. The log file stated it was a segmentation violation, if that helps.

@Forty-Bot
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@thetimmorland and @frenchDolphin, can you try running rank check with prodump. You will need to run it from the command line; procdump RankCheck.exe should work.

@jfdoming
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Here's the file since it was too big to upload: https://expirebox.com/download/182de94b0269f9f826eb10eae8131b73.html

@Forty-Bot
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Your link is broken. Can you try using a pastebin such as https://ptpb.pw, https://gist.github.com, or https://bpaste.net

@jfdoming
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jfdoming commented May 1, 2018

Yep, sorry I took so long. I didn't realize that you could open it with Visual Studio and get the dump from there. Here: https://pastebin.com/rNsKNrJk

@Forty-Bot
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Can you upload E:\Utilities\ProcDump\RankCheck.exe_180429_185416.dmp?

@jfdoming
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jfdoming commented May 2, 2018

I had to use Google Drive because the file was too big. (That's why I tried to use that other service the other time). https://drive.google.com/file/d/101gQ4OkLLV-4_53Nrn5ywSK7P67lBhl-/view?usp=sharing

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