Firmware

[fnhhnxfn]

Hi i am really interested in you touch screen especially in 7 inch one but I would like to know that if the firmware is opensource or not it would be great if you could make it open source so all makers would be able to enhance it and we could also make our custom UI

Thanks in advance

[FLYmaker]

I will open UI changes in the near future, but not the core source code. Because once I open, other manufacturers will copy me and compete with me at a low price. Our team itself is not strong。

[FLYmaker]

I can guarantee that the screen firmware will be open source, but it will take a while. I hope you understand that

[wurstcase]

any news on the open source firmware ?

[tmnyhbs]

any news on the open source firmware ?

I am wondering too, as in its current state there are lots of usability and layout issues. For one, it seems to struggle to read what the Duet is actually doing....displaying info that doesn't align with Duet Web Interface. This makes the screen far from usable day to day.

And yes, @FLYmaker , I have updated the firmware on both the 4.3" and the 7"....the one issue of overlapping screens has been resolved, but the usability is nowhere near what I expected when ordering this.

[lama1048]

I would also be interested in the code as it's not really useable at this point.

[Blade765]

Making this open source and just allowing people to create their own UI's would make these screens INCREDIBLY popular, as there is no product on the market right now that allows us to do this. You would sell A LOT more if you were to go that route!

…

On Wed, Dec 23, 2020, 12:39 lama1048 ***@***.***> wrote: I would also be interested in the code as it's not really useable at this point. — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#1 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAEVXRTKMRGMWOMJKL6DFXTSWITNZANCNFSM4SH5ITEQ> .

[CabalSoul]

@Blade765 They are not making the screen, they just make the software from their perspective it doesn't make sense open the Software.
I've found the original IDE for this screen sadly it is just in Chinese so it is of no use anyway. We're stuck with the Software for now.
I was thinking about using a Nextion 7" which i have lying around here and make my own GUI before ordering this one but i've mistaken the FLYscreen with a finished product and not something like this.

[tmnyhbs]

@Blade765 They are not making the screen, they just make the software from their perspective it doesn't make sense open the Software.
I've found the original IDE for this screen sadly it is just in Chinese so it is of no use anyway. We're stuck with the Software for now.
I was thinking about using a Nextion 7" which i have lying around here and make my own GUI before ordering this one but i've mistaken the FLYscreen with a finished product and not something like this.

HEY! I was mistaken that this was a WORKING product too. They sent me a 7" screen with the 5V and Input wires reversed in the cable. I plugged it in and it fried my 5V circuit and rendered the board useless. They are unwilling to replace the board that fried due to their lack of quality control on the wires. BUYERS BEWARE: THIS IS NOT A FINISHED PRODUCT. I have submitted disputes with AliExpress after attempting to work with the seller directly, but when I cant provide EVIDENCE that plugging in their display to my board that had been working, DAILY for 18 months, they are unwilling to provide any help. What am I supposed to submit? A video on the board no longer functioning?!?!?

@FLYmaker I had high hopes for this product and am left EXTREMELY disappointed.

[FLYmaker]

@ Blade765他们不是在制作屏幕，而是只是从他们的角度制作软件，这对于打开软件没有意义。
我发现此屏幕的原始IDE很遗憾，它只有中文，所以还是没有用。我们暂时还停留在该软件上。
我当时正在考虑使用Nextion 7“，我在这里订购了自己的GUI，然后订购了该产品，但我误认为FLYscreen是成品而不是这样的东西。

嘿！我被误认为这也是一个工作产品。他们给我发送了一个7英寸的屏幕，电缆上的5V和输入线接反了。我将其插入并炸毁了我的5V电路，使电路板无用。由于缺乏质量控制，他们不愿更换油炸的电路板买方注意：这不是最终产品。在尝试与卖方直接合作后，我与AliExpress提出了争议，但是当我无法提供证据证明将其显示器插入正在工作的董事会时，DAILY 18个月后，他们不愿提供任何帮助，我应该提交什么？板上的视频不再起作用？！？！？

@FLYmaker我对这款产品寄予厚望，对此感到非常失望。

I asked you to confirm if the 5V output is broken. Didn’t you say there is no broken?

[FLYmaker]

@ Blade765他们不是在制作屏幕，而是只是从他们的角度制作软件，这对于打开软件没有意义。
我发现此屏幕的原始IDE很遗憾，它只有中文，所以还是没有用。我们暂时还停留在该软件上。
我当时正在考虑使用Nextion 7“，我在这里订购了自己的GUI，然后订购了该产品，但我误认为FLYscreen是成品而不是这样的东西。

嘿！我被误认为这也是一个工作产品。他们给我发送了一个7英寸的屏幕，电缆上的5V和输入线接反了。我将其插入并炸毁了我的5V电路，使电路板无用。由于缺乏质量控制，他们不愿更换油炸的电路板买方注意：这不是最终产品。在尝试与卖方直接合作后，我与AliExpress提出了争议，但是当我无法提供证据证明将其显示器插入正在工作的董事会时，DAILY 18个月后，他们不愿提供任何帮助，我应该提交什么？板上的视频不再起作用？！？！？

@FLYmaker我对这款产品寄予厚望，对此感到非常失望。

If everyone says that the motherboard is damaged because of the wiring sequence for no reason, do we have to compensate him with a motherboard?

[FLYmaker]

@ Blade765他们不是在制作屏幕，而是只是从他们的角度制作软件，这对于打开软件没有意义。
我发现此屏幕的原始IDE很遗憾，它只有中文，所以还是没有用。我们暂时还停留在该软件上。
我当时正在考虑使用Nextion 7“，我在这里订购了自己的GUI，然后订购了该产品，但我误认为FLYscreen是成品而不是这样的东西。

嘿！我被误认为这也是一个工作产品。他们给我发送了一个7英寸的屏幕，电缆上的5V和输入线接反了。我将其插入并炸毁了我的5V电路，使电路板无用。由于缺乏质量控制，他们不愿更换油炸的电路板买方注意：这不是最终产品。在尝试与卖方直接合作后，我与AliExpress提出了争议，但是当我无法提供证据证明将其显示器插入正在工作的董事会时，DAILY 18个月后，他们不愿提供任何帮助，我应该提交什么？板上的视频不再起作用？！？！？

@FLYmaker我对这款产品寄予厚望，对此感到非常失望。

Have you ever considered why only the motherboard is damaged, but the screen is not damaged?

[tmnyhbs]

is

I was never given the opportunity to confirm that. Your customer service team and yourself refused to offer any sort of concessions for my piss poor experience and the damage to my board. I then went directly to AliExpress to dispute. Unfortunately, there’s no way to prove that your product caused this issue, even though it’s the only thing CHANGED ON THE PRINTER IN 18 MONTHS. I have now also left poor reviews of your products on Ali as well as in other sites and groups where I’ve seen them mentioned.

This will continue until my board is replaced or you are no longer selling this incomplete and unusable product. If something doesn't work out of the box or causes issues, replace it and provide a solution to the issues your product and the lack of quality control caused, period.

[tmnyhbs]

@ Blade765他们不是在制作屏幕，而是只是从他们的角度制作软件，这对于打开软件没有意义。
我发现此屏幕的原始IDE很遗憾，它只有中文，所以还是没有用。我们暂时还停留在该软件上。
我当时正在考虑使用Nextion 7“，我在这里订购了自己的GUI，然后订购了该产品，但我误认为FLYscreen是成品而不是这样的东西。

嘿！我被误认为这也是一个工作产品。他们给我发送了一个7英寸的屏幕，电缆上的5V和输入线接反了。我将其插入并炸毁了我的5V电路，使电路板无用。由于缺乏质量控制，他们不愿更换油炸的电路板买方注意：这不是最终产品。在尝试与卖方直接合作后，我与AliExpress提出了争议，但是当我无法提供证据证明将其显示器插入正在工作的董事会时，DAILY 18个月后，他们不愿提供任何帮助，我应该提交什么？板上的视频不再起作用？！？！？
@FLYmaker我对这款产品寄予厚望，对此感到非常失望。

Have you ever considered why only the motherboard is damaged, but the screen is not damaged?

That’s not my job. You’re the seller of an INFERIOR PRODUCT that caused this issue. Own your mistakes or get out of this business. Period.

[FLYmaker]

是

我从来没有机会确认这一点。您的客户服务团队和您自己都拒绝提供任何让步，因为我的小便经验不足和董事会受到损害。然后，我直接去了速卖通争执。不幸的是，即使这是18个月内唯一改变打印机的方法，也无法证明您的产品引起了此问题。现在，我还在Ali以及我提到过的其他网站和论坛上对您的产品发表了差评。

这将一直持续到更换主板或您不再出售这种不完整且无法使用的产品为止。如果某些东西无法立即使用或引起问题，请更换它并为您的产品和缺乏质量控制的问题提供解决方案。

According to what you said, how do you prove that the quality of our products is a problem?

[tmnyhbs]

是

我从来没有机会确认这一点。您的客户服务团队和您自己都拒绝提供任何让步，因为我的小便经验不足和董事会受到损害。然后，我直接去了速卖通争执。不幸的是，即使这是18个月内唯一改变打印机的方法，也无法证明您的产品引起了此问题。现在，我还在Ali以及我提到过的其他网站和论坛上对您的产品发表了差评。
这将一直持续到更换主板或您不再出售这种不完整且无法使用的产品为止。如果某些东西无法立即使用或引起问题，请更换它并为您的产品和缺乏质量控制的问题提供解决方案。

According to what you said, how do you prove that the quality of our products is a problem?

The fact that PLUGGING IT IN FRIED MY BOARD. Want me to prove it? Unfortunately I can’t because IT FRIED THE BOARD WHEN PLUGGED IN. Want a video of the display not turning on and the board smoking? I can’t. Because the first time I plugged it in, IT FRIED THE BOARD.

I explained that this was a hardware issue caused by poor quality control. Reversed wires in the wiring harness.

I thoroughly regret attempting to support your brand. This experience has been the one of the worst I have ever had.

Own your company’s short falls and admit that this is a beta product at best.

[FLYmaker]

是

我从来没有机会确认这一点。您的客户服务团队和您自己都拒绝提供任何让步，因为我的小便经验不足和董事会受到损害。然后，我直接去了速卖通争执。不幸的是，即使这是18个月内唯一改变打印机的方法，也无法证明您的产品引起了此问题。现在，我还在Ali以及我提到过的其他网站和论坛上对您的产品发表了差评。
这将一直持续到更换主板或您不再出售这种不完整且无法使用的产品为止。如果某些东西无法立即使用或引起问题，请更换它并为您的产品和缺乏质量控制的问题提供解决方案。

According to what you said, how do you prove that the quality of our products is a problem?

The fact that PLUGGING IT IN FRIED MY BOARD. Want me to prove it? Unfortunately I can’t because IT FRIED THE BOARD WHEN PLUGGED IN. Want a video of the display not turning on and the board smoking? I can’t. Because the first time I plugged it in, IT FRIED THE BOARD.

I explained that this was a hardware issue caused by poor quality control. Reversed wires in the wiring harness.

I thoroughly regret attempting to support your brand. This experience has been the one of the worst I have ever had.

Own your company’s short falls and admit that this is a beta product at best.

If there is a problem with the quality of our products, we will compensate the customer.
As you said: Ali as well as in other sites and groups where I’ve seen them mentioned.
Mellow and I originally planned to send you a duet motherboard, now you can continue to say: Ali as well as in other sites and groups where I’ve seen them mentioned.

[tmnyhbs]

是

我从来没有机会确认这一点。您的客户服务团队和您自己都拒绝提供任何让步，因为我的小便经验不足和董事会受到损害。然后，我直接去了速卖通争执。不幸的是，即使这是18个月内唯一改变打印机的方法，也无法证明您的产品引起了此问题。现在，我还在Ali以及我提到过的其他网站和论坛上对您的产品发表了差评。
这将一直持续到更换主板或您不再出售这种不完整且无法使用的产品为止。如果某些东西无法立即使用或引起问题，请更换它并为您的产品和缺乏质量控制的问题提供解决方案。

According to what you said, how do you prove that the quality of our products is a problem?

The fact that PLUGGING IT IN FRIED MY BOARD. Want me to prove it? Unfortunately I can’t because IT FRIED THE BOARD WHEN PLUGGED IN. Want a video of the display not turning on and the board smoking? I can’t. Because the first time I plugged it in, IT FRIED THE BOARD.
I explained that this was a hardware issue caused by poor quality control. Reversed wires in the wiring harness.
I thoroughly regret attempting to support your brand. This experience has been the one of the worst I have ever had.
Own your company’s short falls and admit that this is a beta product at best.

If there is a problem with the quality of our products, we will compensate the customer.
As you said: Ali as well as in other sites and groups where I’ve seen them mentioned.
Mellow and I originally planned to send you a duet motherboard, now you can continue to say: Ali as well as in other sites and groups where I’ve seen them mentioned.

Nice! You've now shown through a screenshot with ANOTHER CUSTOMER that this is an ongoing issue. THAT WAS NOT A CONVERSATION WITH ME. That information was never sent to me. Also, there was no indication that another board would be sent to me. In fact, the customer service rep back peddled after suggesting they may be able to replace the board to suggesting they would send another model, inferior board in its place. After explaining that no further testing was possible as THE BOARD WAS FRIED you began refusing to offer any concessions. This is when I moved to working with AliExpress directly.

[FLYmaker]

是

我从来没有机会确认这一点。您的客户服务团队和您自己的都拒绝提供任何让步，因为我的小便经验不足和董事会受到损害。然后，我直接去了速卖通争执。不幸的是，甚至这是18个月内唯一改变打印机的方法，也无法证明您的产品引起了此问题。现在，我还在Ali以及我提到过的其他网站和论坛上对您的产品发表了差评。
这将一直持续到更换主板或您不再出售这种不完整且无法使用的产品为止。如果某些东西无法立即使用或引起问题，请更换它并为您的产品和缺乏质量控制的问题提供解决方案。

根据您所说，您如何证明我们产品的质量存在问题？

将其插入油炸锅的事实。要我证明吗？不幸的是，我不能这样做是因为插入时它炸了木板。想要显示器的视频无法打开并且董事会吸烟吗？我不能 因为是我第一次插上电源，所以它炸了木板。
我解释说这是由质量控制不佳引起的硬件问题。线束中的电线颠倒。
我很遗憾尝试支持您的品牌。这种经历是我有过的最糟糕的经历之一。
拥有自己公司的捷足先登，并承认这充其量是Beta产品。

如果我们的产品质量存在问题，我们将赔偿客户。
如您所说：Ali以及其他我提到过的网站和小组都提到过。
我和Mellow最初打算给您寄送二重奏主板，现在您可以继续说：Ali以及在我看到过提到它们的其他站点和小组中。

真好！现在，您已通过与另一个客户的屏幕快照显示，这是一个持续存在的问题。那不是我的对话。该信息从未发送给我。同样，也没有迹象表明将有另一个董事会寄给我。实际上，客户服务代表建议他们可以更换电路板，暗示他们将发送另一种型号的劣质电路板后，便退缩了。在解释了无法完成进一步的测试（因为油炸板）之后，您开始拒绝提供任何让步。这是我直接使用AliExpress的时候。

You can continue to post black comments on other websites, we refuse to provide services to customers like you

[tmnyhbs]

是

我从来没有机会确认这一点。您的客户服务团队和您自己的都拒绝提供任何让步，因为我的小便经验不足和董事会受到损害。然后，我直接去了速卖通争执。不幸的是，甚至这是18个月内唯一改变打印机的方法，也无法证明您的产品引起了此问题。现在，我还在Ali以及我提到过的其他网站和论坛上对您的产品发表了差评。
这将一直持续到更换主板或您不再出售这种不完整且无法使用的产品为止。如果某些东西无法立即使用或引起问题，请更换它并为您的产品和缺乏质量控制的问题提供解决方案。

根据您所说，您如何证明我们产品的质量存在问题？

将其插入油炸锅的事实。要我证明吗？不幸的是，我不能这样做是因为插入时它炸了木板。想要显示器的视频无法打开并且董事会吸烟吗？我不能 因为是我第一次插上电源，所以它炸了木板。
我解释说这是由质量控制不佳引起的硬件问题。线束中的电线颠倒。
我很遗憾尝试支持您的品牌。这种经历是我有过的最糟糕的经历之一。
拥有自己公司的捷足先登，并承认这充其量是Beta产品。

如果我们的产品质量存在问题，我们将赔偿客户。
如您所说：Ali以及其他我提到过的网站和小组都提到过。
我和Mellow最初打算给您寄送二重奏主板，现在您可以继续说：Ali以及在我看到过提到它们的其他站点和小组中。

真好！现在，您已通过与另一个客户的屏幕快照显示，这是一个持续存在的问题。那不是我的对话。该信息从未发送给我。同样，也没有迹象表明将有另一个董事会寄给我。实际上，客户服务代表建议他们可以更换电路板，暗示他们将发送另一种型号的劣质电路板后，便退缩了。在解释了无法完成进一步的测试（因为油炸板）之后，您开始拒绝提供任何让步。这是我直接使用AliExpress的时候。

You can continue to post black comments on other websites, we refuse to provide services to customers like you

Got it, customers who expect a product to work and not be given the runaround by a supplier. 👍🏻

[Blade765]

It was advertised as open source. That was the main selling point that convinced me to buy it. As well as the promise that it supports Duet firmware. (that last one is only sort of true, it does not offer an efficient way to use the screen with Duets) Tristan

…

On Sun, Dec 27, 2020, 06:44 CabalSoul ***@***.***> wrote: @Blade765 <https://github.com/Blade765> They are not making the screen, they just make the software from their perspective it doesn't make sense open the Software. I've found the original IDE for this screen sadly it is just in Chinese so it is of no use anyway. We're stuck with the Software for now. I was thinking about using a Nextion 7" which i have lying around here and make my own GUI before ordering this one but i've mistaken the FLYscreen with a finished product and not something like this. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#1 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAEVXRUY6VYSVFTAUETB3LDSW4MZTANCNFSM4SH5ITEQ> .

[FLYmaker]

它被宣传为开源。那是说服我购买的主要卖点。以及它支持Duet固件的承诺。（最后一个仅是事实，它不提供与Duets一起使用屏幕的有效方法）
…
On Sun, Dec 27, 2020, 06:44 CabalSoul @.***> wrote: @Blade765 https://github.com/Blade765 They are not making the screen, they just make the software from their perspective it doesn't make sense open the Software. I've found the original IDE for this screen sadly it is just in Chinese so it is of no use anyway. We're stuck with the Software for now. I was thinking about using a Nextion 7" which i have lying around here and make my own GUI before ordering this one but i've mistaken the FLYscreen with a finished product and not something like this. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#1 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAEVXRUY6VYSVFTAUETB3LDSW4MZTANCNFSM4SH5ITEQ .

We will indeed open source, but we have not promoted that he is currently open source. Where did you see it?

[FrankHovis]

..so, its now the start of 2024 - has this been open sourced yet?

[Blade765]

@FrankHovis @FLYmaker It doesn't seem like it.

[FrankHovis]

Ah well, another fly by night company that can't hold its promises. There's far too many of these sellers offering zero support. I guess I need to look elsewhere for a manufacturer who doesn't lie and sell unusable products.