diff --git a/surface/surface-it-toolkit.md b/surface/surface-it-toolkit.md index 4aa81e44..652fa53c 100644 --- a/surface/surface-it-toolkit.md +++ b/surface/surface-it-toolkit.md @@ -20,6 +20,12 @@ The Surface IT Toolkit is a modern desktop application that compiles essential c The Surface IT Toolkit ensures you're using the latest version thanks to [MSIX](/windows/msix/overview) the Windows app package format that automatically checks for updates and downloads them for you. +## Video demo + +See how the Surface IT Toolkit provides essential tools to configure, secure, and manage Surface devices efficiently:

+ +> [!VIDEO https://learn-video.azurefd.net/vod/player?id=55687166-8581-4caf-bfd2-2a583f28fc93] + ## Get started with Surface IT Toolkit 1. Download the [Surface IT Toolkit](https://www.microsoft.com/download/details.aspx?id=46703) and install it on the PC you use to manage devices in your organization. diff --git a/surface/surface-management-portal.md b/surface/surface-management-portal.md index 1c5f8d97..39146d5d 100644 --- a/surface/surface-management-portal.md +++ b/surface/surface-management-portal.md @@ -1,12 +1,12 @@ --- title: Surface Management Portal -description: Manage, monitor, and maintain Surface devices efficiently with the Surface Management Portal in Microsoft Intune Admin Center. +description: Streamline Surface device management and support with the Surface Management Portal, integrated into the Microsoft Intune Admin Center. ms.service: surface ms.localizationpriority: medium author: coveminer ms.author: chauncel ms.topic: how-to -ms.date: 09/16/2024 +ms.date: 12/17/2024 ms.reviewer: rohitmannan manager: frankbu appliesto: @@ -26,6 +26,12 @@ With the Surface Management Portal, you can: - Centralize Surface-specific device administration in a single environment. - Automatically access comprehensive information from your Intune-enrolled Surface devices, which flows into the Surface Management Portal when users sign in for the first time. +## Video demo + +See how the Surface Management Portal helps make IT admins more efficient by streamlining device management, warranty tracking, support requests, IT tools, and carbon emissions insights:

+ +> [!VIDEO https://learn-video.azurefd.net/vod/player?id=60537474-14d6-4b54-9828-11f9663a3c3d] + ## Access Surface Management Portal ### If you don't have an Intune subscription @@ -78,6 +84,10 @@ The Surface Management Portal provides visibility into support activity and the :::image type="content" source="images/surface-management-portal/surface-management-portal-support.png" lightbox="/surface/images/surface-management-portal/surface-management-portal-support.png" alt-text="Screenshot that shows where to submit a new support request on the Surface Management Portal."::: +- **Video demo.** Learn how to create and manage service orders and support requests with visibility into device support activity, warranty details, and service options: + +> [!VIDEO https://learn-video.azurefd.net/vod/player?id=59a56707-db5e-41d9-801f-01be44e120f0] + To create and submit new requests for one or more devices: 1. Go to the **Support** tab and select **New support request**. diff --git a/surface/surface-portal-admin-roles.md b/surface/surface-portal-admin-roles.md index 70375b30..8421f25b 100644 --- a/surface/surface-portal-admin-roles.md +++ b/surface/surface-portal-admin-roles.md @@ -19,6 +19,12 @@ ms.collection: essentials-manage Microsoft provides a range of built-in administrator roles designed for managing Surface devices through the [Surface Management Portal](surface-management-portal.md) and the [Surface Support Portal](surface-support-portal.md). These roles are tailored to facilitate efficient management and maintenance of Surface hardware within your organization. +## Video demo + +Learn about licensing requirements and administrator roles needed to access and manage Surface devices:

+ +> [!VIDEO https://learn-video.azurefd.net/vod/player?id=e7e56c72-2567-4a31-b0af-c71c7dcdb3d1] + ## Before you begin Before starting the setup, you must assign at least one administrative role to manage the portals effectively. diff --git a/surface/surface-portals.md b/surface/surface-portals.md index 1bd1eb14..48a7a1fc 100644 --- a/surface/surface-portals.md +++ b/surface/surface-portals.md @@ -26,6 +26,13 @@ With Surface portals, you can: - Monitor the health of all your Surface devices and get notifications about any unusual device status, which can help reduce IT costs. - Access a unified interface for Surface device management tasks. +## Video demo + +See how the Surface Management Portal and Surface Support Portal can boost efficiency for managing Surface devices, monitoring compliance, and streamlining support:

+ +> [!VIDEO https://learn-video.azurefd.net/vod/player?id=1bb92b9d-514e-498b-8a32-17896d599447] + + ## Compare portals | Portal | Surface Management Portal | Surface Support Portal |