diff --git a/memdocs/intune/user-help/enroll-android-device-disa-purebred.md b/memdocs/intune/user-help/enroll-android-device-disa-purebred.md index 1fcab1ba875..c6ea0db4792 100644 --- a/memdocs/intune/user-help/enroll-android-device-disa-purebred.md +++ b/memdocs/intune/user-help/enroll-android-device-disa-purebred.md @@ -84,15 +84,15 @@ You'll also need to contact a Purebred agent or representative during setup. * Token: When you get to the Google sign-in screen, complete the steps in [Token enrollment](#token-enrollment). * Google Zero Touch: After you connect to Wi-Fi, your device will be recognized by your organization. Continue to step 4 and follow the onscreen prompts until setup is complete. - ![Example image of Google terms screen that you see if you're using Google Zero Touch, highlighting Accept & Continue button.](./media/google-zero-touch-intune-app-01.png) + ![Example image of Google terms screen that you see if you're using Google Zero Touch, highlighting Accept & Continue button.](./media/enroll-android-device-disa-purebred/google-zero-touch-intune-app-01.png) 4. Review Google's terms. Then tap **ACCEPT & CONTINUE**. - ![Example image of Google terms screen, highlighting Accept & Continue button.](./media/fully-managed-intune-app-04.png) + ![Example image of Google terms screen, highlighting Accept & Continue button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-04.png) 5. Review Chrome's Terms of Service. Then tap **ACCEPT & CONTINUE**. - ![Example image of Chrome Terms of Service screen, highlighting Accept & Continue button.](./media/fully-managed-intune-app-06.png) + ![Example image of Chrome Terms of Service screen, highlighting Accept & Continue button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-06.png) 6. On the sign-in screen, tap **Sign-in options** and then **Sign in from another device**. @@ -103,7 +103,7 @@ You'll also need to contact a Purebred agent or representative during setup. 9. Enter the code you previously wrote down. > [!div class="mx-imgBorder"] - > ![Screenshot of the Company Portal website "Enter code" prompt.](./media/enter-code-intercede.png) + > ![Screenshot of the Company Portal website "Enter code" prompt.](./media/enroll-android-device-disa-purebred/enter-code-intercede.png) 10. Insert your smart card to sign in. @@ -111,19 +111,19 @@ You'll also need to contact a Purebred agent or representative during setup. 12. Depending on your organization's requirements, you might be prompted to update settings, such as screen lock or encryption. If you see these prompts, tap **SET** and follow the onscreen instructions. - ![Example image of Set up your work phone screen, highlighting Set button.](./media/fully-managed-intune-app-10.png) + ![Example image of Set up your work phone screen, highlighting Set button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-10.png) 13. To install work apps on your device, tap **INSTALL**. After installation is complete, tap **NEXT**. - ![Example image of Set up your work phone screen, highlighting Install button.](./media/fully-managed-intune-app-11.png) + ![Example image of Set up your work phone screen, highlighting Install button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-11.png) 14. Tap **START** to open the Microsoft Intune app. - ![Example image of Set up your work phone screen, highlighting Start button.](./media/fully-managed-intune-app-17.png) + ![Example image of Set up your work phone screen, highlighting Start button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-17.png) 15. Return to the Intune app on your mobile device and follow the onscreen instructions until enrollment is done. - ![Example image of Set up access, register your device screen, highlighting Done button.](./media/fully-managed-intune-app-19.png) + ![Example image of Set up access, register your device screen, highlighting Done button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-19.png) 16. Continue to the [set up your smart card](enroll-android-device-disa-purebred.md#set-up-smart-card) section in this article to finish setting up your device. @@ -132,7 +132,7 @@ In this section, you'll scan your company-provided QR code. When you're done, w 1. On the **Welcome** screen, tap the screen five times to start QR code setup. - ![Example image of device setup Welcome screen, highlighting instructions to tap screen.](./media/qr-code-intune-app-01.png) + ![Example image of device setup Welcome screen, highlighting instructions to tap screen.](./media/enroll-android-device-disa-purebred/qr-code-intune-app-01.png) 2. Follow any onscreen instructions to connect to Wi-Fi. 3. If your device doesn't have a QR code scanner, the setup screens will show the progress as a scanner is installed. Wait for installation to complete. @@ -144,7 +144,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 1. On the Google sign-in screen, in the **Email or phone** box, type **afw#setup**. Tap **Next**. - ![Example image of Google sign-in screen, showing that "afw#setup" is typed into field.](./media/token-intune-app-01.png) + ![Example image of Google sign-in screen, showing that "afw#setup" is typed into field.](./media/enroll-android-device-disa-purebred/token-intune-app-01.png) 2. Choose **Install** for the **Android Device Policy** app. Continue through the installation. Depending on your device, you might need to review and accept additional terms. @@ -154,7 +154,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 5. On the **Scan or enter code** screen, type in the code that your organization gave you. Then click **Next**. - ![Example image of Scan or enter code screen, highlighting Next button.](./media/token-intune-app-04.png) + ![Example image of Scan or enter code screen, highlighting Next button.](./media/enroll-android-device-disa-purebred/token-intune-app-04.png) 6. Return to [Enroll device](#enroll-device), step 4 to continue setup. @@ -167,7 +167,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 1. After enrollment is complete, the Intune app will notify you to set up your smart card. Tap the notification. If you don't get a notification, check your email. > [!div class="mx-imgBorder"] - > ![Screenshot of the Intune app push notification on device home screen.](./media/action-required-in-app-android.png) + > ![Screenshot of the Intune app push notification on device home screen.](./media/enroll-android-device-disa-purebred/action-required-in-app-android.png) 2. On the **Set up smart card** screen: @@ -176,12 +176,12 @@ In this section, you'll enter your company-provided token. When you're done, we' 2. Tap **BEGIN**. > [!div class="mx-imgBorder"] - > ![Screenshot of the Intune app, Set up smart card screen.](./media/smart-card-open-disa-purebred-android.png) + > ![Screenshot of the Intune app, Set up smart card screen.](./media/enroll-android-device-disa-purebred/smart-card-open-disa-purebred-android.png) 3. On the **Get certificates** screen, tap **LAUNCH PUREBRED** to open the Purebred app. (The app should have been installed automatically on your device. If you don't have it, contact your support person.) > [!div class="mx-imgBorder"] - > ![Screenshot of the Intune app prompt to open DISA Purebred app.](./media/open-app-prompt-disa-purbred-android.png) + > ![Screenshot of the Intune app prompt to open DISA Purebred app.](./media/enroll-android-device-disa-purebred/open-app-prompt-disa-purbred-android.png) 4. The Purebred app might need additional permissions from you in order to run properly. Tap **Allow** or **Allow all the time** when prompted. For more information about why these permissions are required, speak with your support person or Purebred agent. @@ -193,26 +193,26 @@ In this section, you'll enter your company-provided token. When you're done, we' 6. After installation is complete, you'll receive a notification that your certificates are ready. Tap the notification to return to the Intune app. > [!div class="mx-imgBorder"] - > ![Screenshot of the "Allow access to certificates" screen](./media/certificates-ready-prompt-disa-purbred-android.png) + > ![Screenshot of the "Allow access to certificates" screen](./media/enroll-android-device-disa-purebred/certificates-ready-prompt-disa-purbred-android.png) 7. From the **Allow access to certificates** screen, you'll give the Intune app permission to access the derived credential you got from DISA Purebred. This step ensures that your organization can verify your identity whenever you access protected work or school resources. 1. Tap **NEXT**. > [!div class="mx-imgBorder"] - > ![Screenshot of the "Certificates are ready" prompt](./media/certificates-access-disa-purbred-android.png) + > ![Screenshot of the "Certificates are ready" prompt](./media/enroll-android-device-disa-purebred/certificates-access-disa-purbred-android.png) 2. When you're prompted to **Choose certificate**, don't change the selection. The correct certificate is already selected, so just tap **Select** or **OK**. > [!div class="mx-imgBorder"] - > ![Screenshot of the "Choose certificate" prompt](./media/choose-certificates-prompt-disa-purbred-android.png) + > ![Screenshot of the "Choose certificate" prompt](./media/enroll-android-device-disa-purebred/choose-certificates-prompt-disa-purbred-android.png) 3. Your derived credential is made up of multiple certificates, so you might see the **Choose certificate** prompt multiple times. Repeat the previous step until no more prompts appear. 8. Once all of the certificates are processed, wait for the Intune app to finish setting up your device. You'll know setup is complete when you see the **You're all set!** screen. > [!div class="mx-imgBorder"] - > ![Screenshot of the "You're all set" screen](./media/all-set-android.png) + > ![Screenshot of the "You're all set" screen](./media/enroll-android-device-disa-purebred/all-set-android.png) ## Next steps diff --git a/memdocs/intune/user-help/enroll-android-device-entrust-datacard.md b/memdocs/intune/user-help/enroll-android-device-entrust-datacard.md index 4a3aa597966..69d12312246 100644 --- a/memdocs/intune/user-help/enroll-android-device-entrust-datacard.md +++ b/memdocs/intune/user-help/enroll-android-device-entrust-datacard.md @@ -81,15 +81,15 @@ Derived credentials are an implementation of the National Institute of Standards * Token: When you get to the Google sign-in screen, complete the steps in [Token enrollment](#token-enrollment). * Google Zero Touch: After you connect to Wi-Fi, your device will be recognized by your organization. Continue to step 4 and follow the onscreen prompts until setup is complete. - ![Example image of Google terms screen that you see if you're using Google Zero Touch, highlighting Accept & Continue button.](./media/google-zero-touch-intune-app-01.png) + ![Example image of Google terms screen that you see if you're using Google Zero Touch, highlighting Accept & Continue button.](./media/enroll-android-device-disa-purebred/google-zero-touch-intune-app-01.png) 4. Review Google's terms. Then tap **ACCEPT & CONTINUE**. - ![Example image of Google terms screen, highlighting Accept & Continue button.](./media/fully-managed-intune-app-04.png) + ![Example image of Google terms screen, highlighting Accept & Continue button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-04.png) 5. Review Chrome's Terms of Service. Then tap **ACCEPT & CONTINUE**. - ![Example image of Chrome Terms of Service screen, highlighting Accept & Continue button.](./media/fully-managed-intune-app-06.png) + ![Example image of Chrome Terms of Service screen, highlighting Accept & Continue button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-06.png) 6. On the sign-in screen, tap **Sign-in options** and then **Sign in from another device**. @@ -100,7 +100,7 @@ Derived credentials are an implementation of the National Institute of Standards 9. Enter the code you previously wrote down. > [!div class="mx-imgBorder"] - > ![Screenshot of the Company Portal website "Enter code" prompt.](./media/enter-code-intercede.png) + > ![Screenshot of the Company Portal website "Enter code" prompt.](./media/enroll-android-device-disa-purebred/enter-code-intercede.png) 10. Insert your smart card to sign in. @@ -108,19 +108,19 @@ Derived credentials are an implementation of the National Institute of Standards 12. Depending on your organization's requirements, you might be prompted to update settings, such as screen lock or encryption. If you see these prompts, tap **SET** and follow the onscreen instructions. - ![Example image of Set up your work phone screen, highlighting Set button.](./media/fully-managed-intune-app-10.png) + ![Example image of Set up your work phone screen, highlighting Set button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-10.png) 13. To install work apps on your device, tap **INSTALL**. After installation is complete, tap **NEXT**. - ![Example image of Set up your work phone screen, highlighting Install button.](./media/fully-managed-intune-app-11.png) + ![Example image of Set up your work phone screen, highlighting Install button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-11.png) 14. Tap **START** to open the Microsoft Intune app. - ![Example image of Set up your work phone screen, highlighting Start button.](./media/fully-managed-intune-app-17.png) + ![Example image of Set up your work phone screen, highlighting Start button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-17.png) 15. Return to the Intune app on your mobile device and follow the onscreen instructions until enrollment is done. - ![Example image of Set up access, register your device screen, highlighting Done button.](./media/fully-managed-intune-app-19.png) + ![Example image of Set up access, register your device screen, highlighting Done button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-19.png) 16. Continue to the [set up your smart card](enroll-android-device-entrust-datacard.md#set-up-smart-card) section in this article to finish setting up your device. @@ -129,7 +129,7 @@ In this section, you'll scan your company-provided QR code. When you're done, w 1. On the **Welcome** screen, tap the screen five times to start QR code setup. - ![Example image of device setup Welcome screen, highlighting instructions to tap screen.](./media/qr-code-intune-app-01.png) + ![Example image of device setup Welcome screen, highlighting instructions to tap screen.](./media/enroll-android-device-disa-purebred/qr-code-intune-app-01.png) 2. Follow any onscreen instructions to connect to Wi-Fi. 3. If your device doesn't have a QR code scanner, the setup screens will show the progress as a scanner is installed. Wait for installation to complete. @@ -141,7 +141,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 1. On the Google sign-in screen, in the **Email or phone** box, type **afw#setup**. Then tap **Next**. - ![Example image of Google sign-in screen, showing that "afw#setup" is typed into field.](./media/token-intune-app-01.png) + ![Example image of Google sign-in screen, showing that "afw#setup" is typed into field.](./media/enroll-android-device-disa-purebred/token-intune-app-01.png) 2. Choose **Install** for the **Android Device Policy** app. Continue through the installation. Depending on your device, you might need to review and accept additional terms. @@ -151,7 +151,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 5. On the **Scan or enter code** screen, type in the code that your organization gave you. Then click **Next**. - ![Example image of Scan or enter code screen, highlighting Next button.](./media/token-intune-app-04.png) + ![Example image of Scan or enter code screen, highlighting Next button.](./media/enroll-android-device-disa-purebred/token-intune-app-04.png) 6. Return to [Enroll device](#enroll-device), step 4 to continue setup. @@ -160,7 +160,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 1. After enrollment is complete, the Intune app will notify you to set up your smart card. Tap the notification. If you don't get a notification, check your email. > [!div class="mx-imgBorder"] - > ![Example screenshot of the Company Portal push notification on device home screen.](./media/action-required-in-app-android.png) + > ![Example screenshot of the Company Portal push notification on device home screen.](./media/enroll-android-device-disa-purebred/action-required-in-app-android.png) 2. On the **Set up smart card** screen: @@ -169,7 +169,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 2. Tap **BEGIN**. > [!div class="mx-imgBorder"] - > ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/smart-card-open-entrust-android.png) + > ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/enroll-android-device-entrust-datacard/smart-card-open-entrust-android.png) 3. Switch to your smart card-enabled device and open IdentityGuard. @@ -193,7 +193,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 10. Return to your Android device. On the Intune app > **Get QR code** screen, tap **NEXT**. > [!div class="mx-imgBorder"] - > ![Example screenshot of the Company Portal Get QR code screen.](./media/get-qr-code-entrust-android.png) + > ![Example screenshot of the Company Portal Get QR code screen.](./media/enroll-android-device-entrust-datacard/get-qr-code-entrust-android.png) 11. If you're prompted to allow the Intune app to use your camera, tap **Allow**. @@ -202,17 +202,17 @@ In this section, you'll enter your company-provided token. When you're done, we' 13. On the **Password required** screen, enter the password that appears under the QR code. > [!div class="mx-imgBorder"] - > ![Example screenshot of the Company Portal "Password required" screen.](./media/password-required-entrust-android.png) + > ![Example screenshot of the Company Portal "Password required" screen.](./media/enroll-android-device-entrust-datacard/password-required-entrust-android.png) 14. The Intune app will start downloading and installing the certificates needed to access work or school resources. Depending on your internet connection, this process might take some time. Don't close the app during this time. > [!div class="mx-imgBorder"] - > ![Example screenshot of the Company Portal "Downloading and installing certificates" screen](./media/install-certificates-entrust-android.png) + > ![Example screenshot of the Company Portal "Downloading and installing certificates" screen](./media/enroll-android-device-entrust-datacard/install-certificates-entrust-android.png) 15. Once all of the certificates are processed, wait for the Intune app to finish setting up your device. You'll know setup is complete when you see the **You're all set!** screen. > [!div class="mx-imgBorder"] - > ![Example screenshot of the "You're all set" screen](./media/all-set-android.png) + > ![Example screenshot of the "You're all set" screen](./media/enroll-android-device-disa-purebred/all-set-android.png) ## Next steps diff --git a/memdocs/intune/user-help/enroll-android-device-intercede.md b/memdocs/intune/user-help/enroll-android-device-intercede.md index 0fcb384c732..051081a955f 100644 --- a/memdocs/intune/user-help/enroll-android-device-intercede.md +++ b/memdocs/intune/user-help/enroll-android-device-intercede.md @@ -80,16 +80,11 @@ Derived credentials are an implementation of the National Institute of Standards * Token: When you get to the Google sign-in screen, complete the steps in [Token enrollment](#token-enrollment). * Google Zero Touch: After you connect to Wi-Fi, your device will be recognized by your organization. Continue to step 4 and follow the onscreen prompts until setup is complete. - - ![Example image of Google terms screen that you see if you're using Google Zero Touch, highlighting Accept & Continue button.](./media/google-zero-touch-intune-app-01.png) - -4. Review Google's terms. Then tap **ACCEPT & CONTINUE**. - - ![Example image of Google terms screen, highlighting Accept & Continue button.](./media/fully-managed-intune-app-04.png) -5. Review Chrome's Terms of Service. Then tap **ACCEPT & CONTINUE**. + +4. Review the terms from Google. Then tap **ACCEPT & CONTINUE**. - ![Example image of Chrome Terms of Service screen, highlighting Accept & Continue button.](./media/fully-managed-intune-app-06.png) +5. Review the terms from Chrome. Then tap **ACCEPT & CONTINUE**. 6. On the sign-in screen, tap **Sign-in options** and then **Sign in from another device**. @@ -100,7 +95,7 @@ Derived credentials are an implementation of the National Institute of Standards 9. Enter the code you previously wrote down. > [!div class="mx-imgBorder"] - > ![Screenshot of the Company Portal website "Enter code" prompt.](./media/enter-code-intercede.png) + > ![Screenshot of the Company Portal website "Enter code" prompt.](./media/enroll-android-device-disa-purebred/enter-code-intercede.png) 10. Insert your smart card to sign in. @@ -108,20 +103,16 @@ Derived credentials are an implementation of the National Institute of Standards 12. Depending on your organization's requirements, you might be prompted to update settings, such as screen lock or encryption. If you see these prompts, tap **SET** and follow the onscreen instructions. - ![Example image of Set up your work phone screen, highlighting Set button.](./media/fully-managed-intune-app-10.png) + ![Example image of Set up your work phone screen, highlighting Set button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-10.png) 13. To install work apps on your device, tap **INSTALL**. After installation is complete, tap **NEXT**. - ![Example image of Set up your work phone screen, highlighting Install button.](./media/fully-managed-intune-app-11.png) - 14. Tap **START** to open the Microsoft Intune app. - - ![Example image of Set up your work phone screen, highlighting Start button.](./media/fully-managed-intune-app-17.png) 15. Return to the Intune app on your mobile device and follow the onscreen instructions until enrollment is done. - ![Example image of Set up access, register your device screen, highlighting Done button.](./media/fully-managed-intune-app-19.png) + ![Example image of Set up access, register your device screen, highlighting Done button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-19.png) 16. Continue to the [set up your smart card](enroll-android-device-intercede.md#set-up-smart-card) section in this article to finish setting up your device. @@ -130,8 +121,6 @@ In this section, you'll scan your company-provided QR code. When you're done, w 1. On the **Welcome** screen, tap the screen five times to start QR code setup. - ![Example image of device setup Welcome screen, highlighting instructions to tap screen.](./media/qr-code-intune-app-01.png) - 2. Follow any onscreen instructions to connect to Wi-Fi. 3. If your device doesn't have a QR code scanner, the setup screens will show the progress as a scanner is installed. Wait for installation to complete. 4. When prompted, scan the enrollment profile QR code that your organization gave you. @@ -142,17 +131,13 @@ In this section, you'll enter your company-provided token. When you're done, we' 1. On the Google sign-in screen, in the **Email or phone** box, type **afw#setup**. Then tap **Next**. - ![Example image of Google sign-in screen, showing that "afw#setup" is typed into field.](./media/token-intune-app-01.png) - 2. Choose **Install** for the **Android Device Policy** app. Continue through the installation. Depending on your device, you might need to review and accept additional terms. 3. On the **Enroll this device** screen, select **Next**. 4. Select **Enter code**. -5. On the **Scan or enter code** screen, type in the code that your organization gave you. Then click **Next**. - - ![Example image of Scan or enter code screen, highlighting Next button.](./media/token-intune-app-04.png) +5. On the **Scan or enter code** screen, type in the code that your organization gave you. Then select **Next**. 6. Return to [Enroll device](#enroll-device), step 4 to continue setup. @@ -161,7 +146,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 1. After enrollment is complete, the Intune app will notify you to set up your smart card. Tap the notification. If you don't get a notification, check your email. > [!div class="mx-imgBorder"] - > ![Example screenshot of the Company Portal push notification on device home screen.](./media/action-required-in-app-android.png) + > ![Example screenshot of the Company Portal push notification on device home screen.](./media/enroll-android-device-disa-purebred/action-required-in-app-android.png) 2. On the **Set up smart card** screen: @@ -170,7 +155,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 2. Tap **BEGIN**. > [!div class="mx-imgBorder"] - > ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/smart-card-open-entrust-android.png) + > ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/enroll-android-device-entrust-datacard/smart-card-open-entrust-android.png) 3. Switch to your smart card-enabled device or self-service kiosk and open the MyID app. Sign in with your work credentials. @@ -181,7 +166,7 @@ In this section, you'll enter your company-provided token. When you're done, we' 6. Return to your Android device. On the Company Portal > **Get QR code** screen, tap **NEXT**. > [!div class="mx-imgBorder"] - > ![Example screenshot of the Company Portal Get QR code screen.](./media/get-qr-code-entrust-android.png) + > ![Example screenshot of the Company Portal Get QR code screen.](./media/enroll-android-device-entrust-datacard/get-qr-code-entrust-android.png) 7. If you're prompted to allow the Intune app to use your camera, tap **Allow**. @@ -190,12 +175,12 @@ In this section, you'll enter your company-provided token. When you're done, we' 9. The Intune app will start downloading and installing the certificates needed to access work or school resources. Depending on your internet connection, this process might take some time. Don't close the app during this time. > [!div class="mx-imgBorder"] - > ![Example screenshot of the Company Portal "Downloading and installing certificates" screen](./media/install-certificates-entrust-android.png) + > ![Example screenshot of the Company Portal "Downloading and installing certificates" screen](./media/enroll-android-device-entrust-datacard/install-certificates-entrust-android.png) 10. Once all of the certificates are processed, wait for the Intune app to finish setting up your device. You'll know setup is complete when you see the **You're all set!** screen. > [!div class="mx-imgBorder"] - > ![Example screenshot of the "You're all set" screen](./media/all-set-android.png) + > ![Example screenshot of the "You're all set" screen](./media/enroll-android-device-disa-purebred/all-set-android.png) ## Next steps diff --git a/memdocs/intune/user-help/enroll-company-device-macos.md b/memdocs/intune/user-help/enroll-company-device-macos.md index 31175865ca7..b2719525b07 100644 --- a/memdocs/intune/user-help/enroll-company-device-macos.md +++ b/memdocs/intune/user-help/enroll-company-device-macos.md @@ -45,22 +45,28 @@ Your organization might have purchased their devices through an Apple program ca Complete the following steps to enroll your macOS device in management. If you're using your own device, rather than an org-provided device, follow the steps for [personal and bring-your-own devices](enroll-your-device-in-intune-macos-cp.md). 1. Power on your macOS device. -2. Choose your country/region and click **Continue**. +2. Choose your country/region. Then select **Continue**. - ![Screenshot of macOS device Setup Assistant Welcome screen, showing a list of languages to select from.](./media/macos-dep-welcome-1808.png) -3. Choose a keyboard layout. The list shows one or more options based off your selected country/region. To see all layout options, regardless of your selected country/region, click **Show All**. When you're done, click **Continue.** + ![Screenshot of macOS device Setup Assistant Welcome screen, showing a list of languages to select from.](./media/enroll-company-device-macos/macos-dep-welcome-1808.png) - ![Screenshot of macOS device Setup Assistant Keyboard Layout screen, showing a list of keyboard languages to select from, an unchecked Show All option, and a Back and Continue button.](./media/macos-dep-keyboard-1808.png) -4. Select your Wi-Fi network. You must have an internet connection to continue setup. If you do not see your network, or if you need to connect over a wired network, click **Other Network Options**. When you're done, click **Continue**. +3. Choose a keyboard layout. The list shows one or more options based off your selected country/region. To see all layout options, regardless of your selected country/region, select **Show All**. When you're done, select **Continue.** - ![Screenshot of macOS device Setup Assistant Select Your Wi-Fi Network screen, showing a list of available networks to choose from. Also shows an Other Network Options button, Back button, and Continue button.](./media/macos-dep-wifi-1808.png) -5. After you're connected to Wi-Fi, the **Remote Management** screen appears. Remote management enables your organization's administrator to remotely configure your device with company-required accounts, settings, apps, and networks. Read through the remote management explanation to help you understand how your device is managed. Then click **Continue**. + ![Screenshot of macOS device Setup Assistant Keyboard Layout screen, showing a list of keyboard languages to select from, an unchecked Show All option, and a Back and Continue button.](./media/enroll-company-device-macos/macos-dep-keyboard-1808.png) + +4. Select your Wi-Fi network. You must have an internet connection to continue setup. If you do not see your network, or if you need to connect over a wired network, select **Other Network Options**. When you're done, select **Continue**. + + ![Screenshot of macOS device Setup Assistant Select Your Wi-Fi Network screen, showing a list of available networks to choose from. Also shows an Other Network Options button, Back button, and Continue button.](./media/enroll-company-device-macos/macos-dep-wifi-1808.png) + +5. After you're connected to Wi-Fi, the **Remote Management** screen appears. Remote management enables your organization's administrator to remotely configure your device with company-required accounts, settings, apps, and networks. Read through the remote management explanation to help you understand how your device is managed. Then select **Continue**. + + ![Screenshot of macOS device Setup Assistant Remote Management screen, with text explaining remote management and a link to documentation for more information. Also shows a Back button and Continue button.](./media/enroll-company-device-macos/macos-dep-remote-management-1-1808.png) - ![Screenshot of macOS device Setup Assistant Remote Management screen, with text explaining remote management and a link to documentation for more information. Also shows a Back button and Continue button.](./media/macos-dep-remote-management-1-1808.png) 6. When prompted, sign in with your work or school account. After you're authenticated, your device will install a management profile. The profile configures and enables your access to your organization's resources. -7. Read about the Apple data & privacy icon so that you can later identify when personal information is being collected. Then click **Continue**. - ![Screenshot of macOS device Setup Assistant Data & Privacy screen, showing an illustration of two people shaking hands, and describing Apple's use of personal information. Also shows a Back and Continue button.](./media/macos-dep-apple-data-privacy-1808.png) +7. Read about the Apple data & privacy icon so that you can later identify when personal information is being collected. Then select **Continue**. + + ![Screenshot of macOS device Setup Assistant Data & Privacy screen, showing an illustration of two people shaking hands, and describing Apple's use of personal information. Also shows a Back and Continue button.](./media/enroll-company-device-macos/macos-dep-apple-data-privacy-1808.png) + 8. After your device is enrolled, you might have additional steps to complete. The steps you see depend on how your organization customized the setup experience. It could require you to: * Sign in to an Apple account * Agree to the Terms and conditions @@ -70,14 +76,19 @@ Complete the following steps to enroll your macOS device in management. If you'r ## Get the Company Portal app -Download the Intune Company Portal app for macOS on your device. The app lets you monitor, sync, add, and remove your device from management, and install apps. These steps also describe how to register your device with Company Portal. +Download the Intune Company Portal app for macOS on your device. The app lets you monitor, sync, add, and remove your device from management, and install apps. -1. On your macOS device, go to [https://portal.manage.microsoft.com/EnrollmentRedirect.aspx](https://portal.manage.microsoft.com/EnrollmentRedirect.aspx). +1. On your Mac, go to [https://portal.manage.microsoft.com/EnrollmentRedirect.aspx](https://portal.manage.microsoft.com/EnrollmentRedirect.aspx). 2. Sign in to the Company Portal website with your work or school account. -3. Click **Get the App** to download the Company Portal installer for macOS. -4. When prompted, open the .pkg file and complete the installation steps. -5. Open the Company Portal app and sign in with your work or school account. -6. Find your device and click **Register**. -7. Click **Continue** > **Done**. Your device should now appear in the Company Portal app as a corporate and compliant device. +3. Select **Get the App** to download the Company Portal installer for macOS. +4. When prompted, open the .pkg file. Follow the on-screen prompts to install the app. + +Then register your device with Company Portal. + +1. Open the Company Portal app and sign in with your work or school account. +1. Find your device and select**Register**. +1. Select **Continue** > **Done**. + +After registration, your device appears in the Company Portal app, alongside any other work or school devices you've registered. Required work or school apps automatically install on your device, while optional apps are available in Company Portal. -Still need help? Contact your company support. For contact information, check the [Company Portal website](https://go.microsoft.com/fwlink/?linkid=2010980). +For help and support, contact your organization's support person. For contact information, check the helpdesk details in the Company Portal app or [Company Portal website](https://go.microsoft.com/fwlink/?linkid=2010980). diff --git a/memdocs/intune/user-help/enroll-device-android-company-portal.md b/memdocs/intune/user-help/enroll-device-android-company-portal.md index bf104af529a..031f4f6ad7f 100644 --- a/memdocs/intune/user-help/enroll-device-android-company-portal.md +++ b/memdocs/intune/user-help/enroll-device-android-company-portal.md @@ -7,7 +7,7 @@ keywords: author: lenewsad ms.author: lanewsad manager: dougeby -ms.date: 07/01/2024 +ms.date: 10/21/2024 ms.topic: end-user-help ms.service: microsoft-intune ms.subservice: end-user @@ -48,7 +48,7 @@ Install the Intune Company Portal app [from Google Play](https://play.google.com 2. Search for and install **Intune Company Portal**. - ![android-search-company-portal](./media/android-search-company-portal-2101.png) + ![android-search-company-portal](./media/enroll-device-android-company-portal/android-search-company-portal-2101.png) 3. When prompted about app permissions, tap **ACCEPT**. @@ -59,16 +59,16 @@ During enrollment, you might be asked to choose a category that best describes h 2. If you're prompted to accept your organization's terms and conditions, tap **ACCEPT ALL**. - ![Example image of the Company Portal, Terms screen, highlighting "Accept all" button.](./media/accept-terms-1911.png) + ![Example image of the Company Portal, Terms screen, highlighting "Accept all" button.](./media/enroll-device-android-company-portal/accept-terms-1911.png) 3. Review what your organization can and can't see. Then tap **CONTINUE**. - ![Example image of Company Portal, We care about your privacy screen, highlighting the Continue button.](./media/android-privacy-screen-1911.png) + ![Example image of Company Portal, We care about your privacy screen, highlighting the Continue button.](./media/enroll-device-android-company-portal/android-privacy-screen-1911.png) 4. Review what to expect in the upcoming steps. Then tap **NEXT**. - ![Example image of Company Portal, What's next screen, highlighting the Next button.](./media/android-whats-next-1911.png) + ![Example image of Company Portal, What's next screen, highlighting the Next button.](./media/enroll-device-android-company-portal/android-whats-next-1911.png) 5. Depending on your version of Android, you might be prompted to allow access to certain parts of your device. These prompts are required by Google and not controlled by Microsoft. @@ -83,7 +83,7 @@ During enrollment, you might be asked to choose a category that best describes h Company Portal needs device administrator permissions to securely manage your device. Activating the app lets your organization identify possible security issues, such as repeated failed attempts to unlock your device, and respond appropriately. - ![Example image of the Activate device administrator screen, highlighting the activate button.](./media/activate-device-administrator-1911.png) + ![Example image of the Activate device administrator screen, highlighting the activate button.](./media/enroll-device-android-company-portal/activate-device-administrator-1911.png) > [!NOTE] > Microsoft does not control the messaging on this screen. We understand that its phrasing can seem somewhat drastic. Company Portal can't specify which restrictions and access are relevant to your organization. If you have questions about how your organization uses the app, contact your IT support person. Go to the [Company Portal website](https://go.microsoft.com/fwlink/?linkid=2010980) to find your organization's contact information. @@ -91,19 +91,19 @@ During enrollment, you might be asked to choose a category that best describes h 7. Your device begins enrolling. If you're using a Samsung Knox device, you'll be prompted to review and acknowledge the ELM Agent privacy policy first. - ![Example image of the Samsung Knox privacy policy screen that appears during enrollment.](./media/and-enroll-7-knox-privacy-policy.png) + ![Example image of the Samsung Knox privacy policy screen that appears during enrollment.](./media/enroll-device-android-company-portal/and-enroll-7-knox-privacy-policy.png) 8. On the **Company Access Setup** screen, check that your device is enrolled. Then tap **CONTINUE**. - ![Example image of Company Portal, Company Access Setup screen, showing Get your device managed is complete.](./media/update-settings-1911.png) + ![Example image of Company Portal, Company Access Setup screen, showing Get your device managed is complete.](./media/enroll-device-android-company-portal/update-settings-1911.png) 9. Your organization might require you to update your device settings. Tap **RESOLVE** to adjust a setting. When you're done updating settings, tap **CONTINUE**. - ![Example image of Company Portal, Update device settings, highlighting Resolve and Continue buttons.](./media/resolve-settings-1911.png) + ![Example image of Company Portal, Update device settings, highlighting Resolve and Continue buttons.](./media/enroll-device-android-company-portal/resolve-settings-1911.png) 10. When setup is complete, tap **DONE**. - ![Example image of Company Portal, Company Access Setup screen, showing completed setup and highlighting Done button.](./media/android-enrollment-done-1911.png) + ![Example image of Company Portal, Company Access Setup screen, showing completed setup and highlighting Done button.](./media/enroll-device-android-company-portal/android-enrollment-done-1911.png) ## Next steps diff --git a/memdocs/intune/user-help/enroll-device-android-microsoft-intune-app.md b/memdocs/intune/user-help/enroll-device-android-microsoft-intune-app.md index c15e6f30c09..f695450b31d 100644 --- a/memdocs/intune/user-help/enroll-device-android-microsoft-intune-app.md +++ b/memdocs/intune/user-help/enroll-device-android-microsoft-intune-app.md @@ -58,16 +58,12 @@ Complete these steps to set up and enroll your device. * Token: When you get to the Google sign-in screen, complete the steps in [Token enrollment](#token-enrollment). * Google Zero Touch: After you connect to Wi-Fi, your device will be recognized by your organization. Continue to step 4 and follow the onscreen prompts until setup is complete. - - ![Example image of Google terms screen that you see if you're using Google Zero Touch, highlighting Accept & Continue button.](./media/google-zero-touch-intune-app-01.png) -4. Review Google's terms. Then tap **ACCEPT & CONTINUE**. - - ![Example image of Google terms screen, highlighting Accept & Continue button.](./media/fully-managed-intune-app-04.png) +4. Review the terms from Google. Then tap **ACCEPT & CONTINUE**. 6. Review Chrome's Terms of Service. Then tap **ACCEPT & CONTINUE**. - ![Example image of Chrome Terms of Service screen, highlighting Accept & Continue button.](./media/fully-managed-intune-app-06.png) + ![Example image of Chrome Terms of Service screen, highlighting Accept & Continue button.](./media/enroll-android-device-disa-purebred/fully-managed-intune-app-06.png) 7. On the sign in screens, sign in with your work or school account. @@ -76,23 +72,15 @@ Complete these steps to set up and enroll your device. 8. Depending on your organization's requirements, you might be prompted to update settings, such as screen lock or encryption. If you see these prompts, tap **SET** and follow the onscreen instructions. - ![Example image of Set up your work phone screen, highlighting Set button.](./media/fully-managed-intune-app-10.png) - 9. To install work apps on your device, tap **INSTALL**. After installation is complete, tap **NEXT**. - ![Example image of Set up your work phone screen, highlighting Install button.](./media/fully-managed-intune-app-11.png) - 10. Tap **START** to open the Microsoft Intune app and register your device. - ![Example image of Set up your work phone screen, highlighting Start button.](./media/fully-managed-intune-app-17.png) - 11. Tap **SIGN IN** and then tap **NEXT** to begin registration. When you see the message that registration is complete, tap **DONE**. - ![Example image of Set up access, register your device screen, highlighting Done button.](./media/fully-managed-intune-app-19.png) - 10. When you see the message that your device is ready, tap **DONE**. - ![Example image of Set up your work phone screen, highlighting Done button.](./media/fully-managed-intune-app-18.png) + ![Example image of Set up your work phone screen, highlighting Done button.](./media/enroll-device-android-microsoft-intune-app/fully-managed-intune-app-18.png) If you have trouble accessing your organization's resources, you might need to update additional settings on your device. Sign in to the Microsoft Intune app to check for required updates. @@ -100,21 +88,20 @@ If you have trouble accessing your organization's resources, you might need to u ## QR code enrollment In this section, you'll scan your company-provided QR code. When you're done, we'll redirect you back to the device enrollment steps. -1. On the **Welcome** screen, tap the screen five times to start QR code setup. - - ![Example image of device setup Welcome screen, highlighting instructions to tap screen.](./media/qr-code-intune-app-01.png) +1. On the **Welcome** screen, tap the screen five times to start QR code setup. 2. Follow any onscreen instructions to connect to Wi-Fi. + 3. If your device doesn't have a QR code scanner, the setup screens will show the progress as a scanner is installed. Wait for installation to complete. + 4. When prompted, scan the enrollment profile QR code that your organization gave you. + 5. Return to [Enroll device](#enroll-device), step 4 to continue setup. ## Token enrollment In this section, you'll enter your company-provided token. When you're done, we'll redirect you back to the device enrollment steps. -1. On the Google sign-in screen, in the **Email or phone** box, type **afw#setup**. Tap **Next**. - - ![Example image of Google sign-in screen, showing that "afw#setup" is typed into field.](./media/token-intune-app-01.png) +1. On the Google sign-in screen, in the **Email or phone** box, type **afw#setup**. Tap **Next**. 2. Choose **Install** for the **Android Device Policy** app. Continue through the installation. Depending on your device, you might need to review and accept additional terms. @@ -124,8 +111,6 @@ In this section, you'll enter your company-provided token. When you're done, we' 5. On the **Scan or enter code** screen, type in the code that your organization gave you. Then click **Next**. - ![Example image of Scan or enter code screen, highlighting Next button.](./media/token-intune-app-04.png) - 6. Return to [Enroll device](#enroll-device), step 4 to continue setup. diff --git a/memdocs/intune/user-help/enroll-device-android-work-profile.md b/memdocs/intune/user-help/enroll-device-android-work-profile.md index 12a90a34b06..e4e10cd77bb 100644 --- a/memdocs/intune/user-help/enroll-device-android-work-profile.md +++ b/memdocs/intune/user-help/enroll-device-android-work-profile.md @@ -52,47 +52,54 @@ Make sure you're signed in to the primary user account on your device. Work prof 2. On the **Company Access Setup** screen, review the tasks required to enroll your device. Then tap **BEGIN**. - ![Screenshot of Company Access Setup screen highlighting the Begin button.](./media/access-setup-work-profile-1911.png) + ![Screenshot of Company Access Setup screen highlighting the Begin button.](./media/enroll-device-android-work-profile/access-setup-work-profile-1911.png) 3. On the privacy information screen, review the list of items that your organization can and can't see on your device. Then tap **CONTINUE**. - ![Screenshot of Company Portal, We care about your privacy screen, highlighting the Continue button.](./media/android-privacy-screen-1911.png) + ![Screenshot of Company Portal, We care about your privacy screen, highlighting the Continue button.](./media/enroll-device-android-company-portal/android-privacy-screen-1911.png) + 4. Review the Google terms for creating a work profile. Accept the terms to continue. The appearance of this screen varies based on OS version. - - :::image type="content" source="./media/google-terms-screen-work-profile.png" alt-text="Screenshot of Company Portal showing link to Google terms, and highlighting the Accept & continue button." border="true" ::: + + > [!div class="mx-imgBorder"] + > ![Screenshot of Company Portal showing link to Google terms, and highlighting the Accept & continue button.](./media/enroll-device-android-work-profile/google-terms-screen-work-profile.png) 5. Review the Samsung Knox privacy policy. Select **Agree** to continue. This screen only appears if you're using a Samsung device. - :::image type="content" source="./media/samsung-knox-privacy-policy-2307.png" alt-text="Screenshot of Company Portal showing link to Samsung Knox Privacy Policy and highlighting Agree button." border="true" ::: + > [!div class="mx-imgBorder"] + > ![Screenshot of Company Portal showing link to Samsung Knox Privacy Policy and highlighting Agree button.](./media/enroll-device-android-work-profile/samsung-knox-privacy-policy-2307.png) -6. Wait a few minutes while your work profile is set up. Then select **Next**. +6. Wait a few minutes while your work profile is set up. Then select **Next**. - :::image type="content" source="./media/work-profile-setup-next-2307.png" alt-text="Screenshot of Company Portal highlighting the **Next** button." border="true"::: + > [!div class="mx-imgBorder"] + > ![Screenshot of Company Portal highlighting the Next button.](./media/enroll-device-android-work-profile/work-profile-setup-next-2307.png) 7. On the **Company Access Setup** screen, confirm that the profile has been created. Then tap **CONTINUE** to proceed to the next enrollment task. - ![Screenshot of Company Access Setup showing work profile is created.](./media/work-profile-complete-1911.png) + > [!div class="mx-imgBorder"] + > ![Screenshot of Company Access Setup showing work profile is created.](./media/enroll-device-android-work-profile/work-profile-complete-1911.png) 8. Wait while the app registers your device. When prompted to, sign in with your work account. 9. On the **Company Access Setup** screen, confirm that the work profile is active. Then tap **CONTINUE** to proceed to the next enrollment task. - ![Screenshot of Company Access Setup showing work profile is active.](./media/work-profile-active-1911.png) + > [!div class="mx-imgBorder"] + > ![Screenshot of Company Access Setup showing work profile is active.](./media/enroll-device-android-work-profile/work-profile-active-1911.png) -10. In the Company Portal app, review the list of settings your organization requires. Update the settings on your device if necessary. Tap **RESOLVE** to open the setting on your device. After you're done updating settings, tap **CONFIRM DEVICE SETTINGS**. +10. In the Company Portal app, review the list of settings your organization requires. Update the settings on your device if necessary. Tap **RESOLVE** to open the setting on your device. After you're done updating settings, tap **CONFIRM DEVICE SETTINGS**. - :::image type="content" source="./media/confirm-device-settings-work-profile-2307.png" alt-text="Screenshot of Company Portal, Update device settings screen highlighting the RESOLVE button and CONFIRM DEVICE SETTINGS button." border="true"::: + > [!div class="mx-imgBorder"] + > ![Screenshot of Company Portal, Update device settings screen highlighting the RESOLVE button and CONFIRM DEVICE SETTINGS button.](./media/enroll-device-android-work-profile/confirm-device-settings-work-profile-2307.png) 11. When setup and enrollment are complete, you are sent back to the setup list, where you should see a green checkmark next to each enrollment task. Tap **DONE**. - ![Example image of Company Portal, Company Access Setup screen, showing completed setup and highlighting Done button.](./media/work-profile-done-1911.png) + ![Example image of Company Portal, Company Access Setup screen, showing completed setup and highlighting Done button.](./media/enroll-device-android-work-profile/work-profile-done-1911.png) 12. Optionally, when prompted to view suggested work apps in Google Play Store, tap **OPEN**. If you're not ready to install apps, you can do it later by going to the Play Store app in your work profile. - ![Example image of Company Portal prompt to open badged version of Google Play.](./media/get-apps-banner-android-2005.png) + ![Example image of Company Portal prompt to open badged version of Google Play.](./media/enroll-device-android-work-profile/get-apps-banner-android-2005.png) You can also access available apps from the Company Portal menu > **Get Apps**. - ![Example image of Company Portal menu, highlighting Get Apps link.](./media/updated-drawer-android-2005.png) + ![Example image of Company Portal menu, highlighting Get Apps link.](./media/enroll-device-android-work-profile/updated-drawer-android-2005.png) ## Android Enterprise availability diff --git a/memdocs/intune/user-help/enroll-ios-device-disa-purebred.md b/memdocs/intune/user-help/enroll-ios-device-disa-purebred.md index 9fdeb71d922..fdd79dc8acf 100644 --- a/memdocs/intune/user-help/enroll-ios-device-disa-purebred.md +++ b/memdocs/intune/user-help/enroll-ios-device-disa-purebred.md @@ -70,25 +70,24 @@ You'll also need to contact a Purebred agent or representative during setup. 2. Write down the onscreen code. - ![Example image of Company Portal app with onscreen message and code.](./media/copy-code-intercede.png) + ![Example image of Company Portal app with onscreen message and code.](./media/enroll-ios-device-intercede/copy-code-intercede.png) + 3. Switch to your smart card-enabled device and go to https://microsoft.com/devicelogin. If you're a government employee signing in from another device, you'll need to change the settings on your device so that you're redirected to the government cloud for authentication. For more information about the setting changes you need to make, see [Troubleshoot iOS/iPadOS enrollment errors](/troubleshoot/mem/intune/device-enrollment/troubleshoot-ios-enrollment-errors#authentication-doesnt-redirect-to-the-government-cloud). 4. Enter the code you previously wrote down. - - ![Example screenshot of the Company Portal website "Enter code" prompt.](./media/enter-code-intercede.png) - 5. Insert your smart card to sign in. 6. Return to the Company Portal app on your mobile device and follow the onscreen instructions to enroll your device. 7. After enrollment is complete, Company Portal will notify you to set up your smart card. Tap the notification. If you don't get a notification, check your email. - ![Example screenshot of the Company Portal push notification on device home screen.](./media/action-required-in-app-intercede.png) + ![Example screenshot of the Company Portal push notification on device home screen.](./media/enroll-ios-device-intercede/action-required-in-app-intercede.png) + 8. On the **Setup mobile smart card access** screen: a. Tap the link to your organization's set up instructions. If your organization doesn't provide additional instructions, you'll be sent to this article. b. Click **Open** to open the Purebred app. - ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/smart-card-open-disa-purebred.png) + ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/enroll-ios-device-disa-purebred/smart-card-open-disa-purebred.png) 9. When prompted to allow Company Portal to open the Purebred Registration app, select **Open**. - ![Example screenshot of the Company Portal prompt to open DISA Purebred app.](./media/open-app-prompt-disa-purbred.png) + ![Example screenshot of the Company Portal prompt to open DISA Purebred app.](./media/enroll-ios-device-disa-purebred/open-app-prompt-disa-purbred.png) 10. When the app works, work with your organization's Purebred agent to configure and download the Purebred pre-enrollment configuration profile. 11. Go to the Settings app > **General** > **Profiles & Device Management** > **Install Profile** and tap **Install**. 12. Enter your device passcode. @@ -105,20 +104,20 @@ You'll also need to contact a Purebred agent or representative during setup. a. Tap **Continue**. - ![Example screenshot of the Company Portal Set Import Certificates screen.](./media/import-certificate-disa-purebred.png) + ![Example screenshot of the Company Portal Set Import Certificates screen.](./media/enroll-ios-device-disa-purebred/import-certificate-disa-purebred.png) b. Go to iCloud Drive **Browse** > **Locations** and tap **More Locations**. - ![Example screenshot of iCloud Drive, Browse menu highlighting More Locations option.](./media/icloud-drive-more-locations.png) + ![Example screenshot of iCloud Drive, Browse menu highlighting More Locations option.](./media/enroll-ios-device-disa-purebred/icloud-drive-more-locations.png) c. Tap the switch to enable **Purebred Key Chain**. - ![Example screenshot of iCloud Drive, Browse view, highlighting that the Purebred Key Chain switch is enabled.](./media/icloud-drive-enable-purebred-keychain.png) + ![Example screenshot of iCloud Drive, Browse view, highlighting that the Purebred Key Chain switch is enabled.](./media/enroll-ios-device-disa-purebred/icloud-drive-enable-purebred-keychain.png) d. Tap **Purebred Credential Package**. - ![Example screenshot of an iOS screen with a selectable Purebred Credential Package option.](./media/purebred-credential-package.png) + ![Example screenshot of an iOS screen with a selectable Purebred Credential Package option.](./media/enroll-ios-device-disa-purebred/purebred-credential-package.png) f. A list of certificates appears. Select one and then tap **Import key**. - ![Example screenshot of a list of selectable certificates, with one already selected.](./media/import-purebred-keychain.png) + ![Example screenshot of a list of selectable certificates, with one already selected.](./media/enroll-ios-device-disa-purebred/import-purebred-keychain.png) 21. Return to the Company Portal app and wait for Company Portal to finish setting up your device. ## Next steps diff --git a/memdocs/intune/user-help/enroll-ios-device-entrust-datacard.md b/memdocs/intune/user-help/enroll-ios-device-entrust-datacard.md index 488c890b443..c36e59ad2de 100644 --- a/memdocs/intune/user-help/enroll-ios-device-entrust-datacard.md +++ b/memdocs/intune/user-help/enroll-ios-device-entrust-datacard.md @@ -69,24 +69,24 @@ Derived credentials are an implementation of the National Institute of Standards 2. Write down the onscreen code. - ![Example image of Company Portal app with onscreen message and code.](./media/copy-code-intercede.png) + ![Example image of Company Portal app with onscreen message and code.](./media/enroll-ios-device-intercede/copy-code-intercede.png) 3. Switch to your smart card-enabled device and go to https://microsoft.com/devicelogin. 4. Enter the code you previously wrote down. - ![Example screenshot of the Company Portal website "Enter code" prompt.](./media/enter-code-intercede.png) + ![Example screenshot of the Company Portal website "Enter code" prompt.](./media/enroll-android-device-disa-purebred/enter-code-intercede.png) 5. Insert your smart card to sign in. 6. Return to the Company Portal app on your mobile device and follow the onscreen instructions to enroll your device. 7. After enrollment is complete, Company Portal will notify you to set up your smart card. Tap the notification. If you don't get a notification, check your email. - ![Example screenshot of the Company Portal push notification on device home screen.](./media/action-required-in-app-intercede.png) + ![Example screenshot of the Company Portal push notification on device home screen.](./media/enroll-ios-device-intercede/action-required-in-app-intercede.png) 8. On the **Setup mobile smart card access** screen: a. Tap the link to your organization's setup instructions. If your organization doesn't provide additional instructions, you'll be sent to this article. b. Tap **Begin**. - ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/smart-card-info-intercede.png) + ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/enroll-ios-device-intercede/smart-card-info-intercede.png) 9. Switch to your smart card-enabled device and open IdentityGuard. 10. Find the smart credential sign-in area and select the sign-in button. @@ -101,14 +101,14 @@ Derived credentials are an implementation of the National Institute of Standards 16. Return to your mobile device. On the Company Portal > **Get QR code** screen, tap **Continue**. - ![Example screenshot of the Company Portal Get QR code screen.](./media/get-qr-code-intercede.png) + ![Example screenshot of the Company Portal Get QR code screen.](./media/enroll-ios-device-intercede/get-qr-code-intercede.png) 17. Tap **Use Camera** > **OK**. - ![Example screenshot of a Company Portal prompt, asking permission to allow camera access.](./media/allow-cp-camera-access-intercede.png) + ![Example screenshot of a Company Portal prompt, asking permission to allow camera access.](./media/enroll-ios-device-intercede/allow-cp-camera-access-intercede.png) 18. Scan the image of the QR code that's on your smart card-enabled device. 19. Enter the numerical password that appears under the QR code. - ![Example screenshot of the Company Portal Password Required screen, enter password field.](./media/enter-password-derived-credentials.png) + ![Example screenshot of the Company Portal Password Required screen, enter password field.](./media/enroll-ios-device-entrust-datacard/enter-password-derived-credentials.png) 20. Wait for Company Portal to finish setting up your device. diff --git a/memdocs/intune/user-help/enroll-ios-device-intercede.md b/memdocs/intune/user-help/enroll-ios-device-intercede.md index 528e3b341af..0607e240525 100644 --- a/memdocs/intune/user-help/enroll-ios-device-intercede.md +++ b/memdocs/intune/user-help/enroll-ios-device-intercede.md @@ -69,7 +69,8 @@ Derived credentials are an implementation of the National Institute of Standards 1. Open the Company Portal app for iOS/iPadOS on your mobile device and sign in with your work account. 2. Write down the code that appears on screen. - ![Example image of Company Portal app with onscreen message and code.](./media/copy-code-intercede.png) + ![Example image of Company Portal app with onscreen message and code.](./media/enroll-ios-device-intercede/copy-code-intercede.png) + 1. Switch to your smart card-enabled device and go to https://microsoft.com/devicelogin. 1. Enter the code you previously wrote down. @@ -79,24 +80,24 @@ Derived credentials are an implementation of the National Institute of Standards 3. Return to the Company Portal app on your mobile device and follow the onscreen instructions to enroll your device. 4. After enrollment is complete, Company Portal will notify you to set up your smart card. Tap the notification. If you don't get a notification, check your email. - ![Example screenshot of the Company Portal push notification on device home screen.](./media/action-required-in-app-intercede.png) + ![Example screenshot of the Company Portal push notification on device home screen.](./media/enroll-ios-device-intercede/action-required-in-app-intercede.png) 5. On the **Setup mobile smart card access** screen: - a. Tap the link to your organization's setup instructions. If your organization doesn't provide additional instructions,you'll be sent to this article. + a. Tap the link to your organization's setup instructions. If your organization doesn't provide additional instructions, you are sent to this article. b. Tap **Begin**. - ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/smart-card-info-intercede.png) + ![Example screenshot of the Company Portal Set up mobile smart card access screen.](./media/enroll-ios-device-intercede/smart-card-info-intercede.png) 6. Switch to your smart card-enabled device or self-service kiosk and open the MyID app. Sign in with your work credentials. 7. Select the option to request your ID. 8. When asked what profile you want to use, select the option to activate with a mobile credential. A QR code appears. 9. Return to your mobile device. On the Company Portal > **Get QR code** screen, tap **Continue**. - ![Example screenshot of the Company Portal Get QR code screen.](./media/get-qr-code-intercede.png) + ![Example screenshot of the Company Portal Get QR code screen.](./media/enroll-ios-device-intercede/get-qr-code-intercede.png) 10. Tap **Use Camera** > **OK**. - ![Example screenshot of a Company Portal prompt, asking permission to allow camera access.](./media/allow-cp-camera-access-intercede.png) + ![Example screenshot of a Company Portal prompt, asking permission to allow camera access.](./media/enroll-ios-device-intercede/allow-cp-camera-access-intercede.png) 11. Scan the image of the QR code that's on your smart card-enabled device. 12. Wait for Company Portal to finish setting up your device. diff --git a/memdocs/intune/user-help/enroll-windows-10-device.md b/memdocs/intune/user-help/enroll-windows-10-device.md index 6f547f14c29..e34b8db3313 100644 --- a/memdocs/intune/user-help/enroll-windows-10-device.md +++ b/memdocs/intune/user-help/enroll-windows-10-device.md @@ -52,21 +52,21 @@ Use Intune Company Portal to enroll devices running on Windows 10, version 1607 2. On the **Home** screen, select **Next** to set up your device. - ![Example image of Company Portal > Set up your device screen, showing that the device needs to be set up to connect to work and highlighting the Next button.](./media/set-up-your-device-company-portal-2107.png) + ![Example image of Company Portal > Set up your device screen, showing that the device needs to be set up to connect to work and highlighting the Next button.](./media/enroll-windows-10-device/set-up-your-device-company-portal-2107.png) 3. Select **Connect**. - ![Example image of Company Portal > Connect to work screen highlighting the Connect button.](./media/connect-to-work-company-portal-2107.png) + ![Example image of Company Portal > Connect to work screen highlighting the Connect button.](./media/enroll-windows-10-device/connect-to-work-company-portal-2107.png) 4. Sign in with your work or school account again. If you're using the Company Portal website, the sign-in prompt may open in a new window. - ![Example image of Microsoft authentication screen that prompts user to "Enter password."](./media/enter-password-prompt-company-portal-2107.png) + ![Example image of Microsoft authentication screen that prompts user to "Enter password."](./media/enroll-windows-10-device/enter-password-prompt-company-portal-2107.png) 5. On the **Setting up your device** screen, select **Go**. 6. After setup is complete, return to the Company Portal app. Select **Next**. 7. Select **Done** to exit setup. - ![Example image of Company Portal > You're all set screen, highlighting the Done button.](./media/youre-all-set-company-portal-2107.png) + ![Example image of Company Portal > You're all set screen, highlighting the Done button.](./media/enroll-windows-10-device/youre-all-set-company-portal-2107.png) ## Sync device to fix connection problems @@ -80,17 +80,17 @@ Enroll devices running Windows 10, version 1511 and earlier. Company Portal does 3. Select **Accounts** > **Your account**. - ![Select your account](./media/W10-enroll-2-accounts-your-account.png) + ![Select your account](./media/enroll-windows-10-device/W10-enroll-2-accounts-your-account.png) 5. Select **Add a work or school account**. - ![Select add a work or school account](./media/w10-enroll-3-add-work-school-acct.png) + ![Select add a work or school account](./media/enroll-windows-10-device/w10-enroll-3-add-work-school-acct.png) 6. Sign in with your work or school credentials. - ![Sign in](./media/W10-enroll-4-sign-in.png) + ![Screenshot of Office 365 sign-in screen for work or school account.](./media/enroll-windows-10-device/W10-enroll-4-sign-in.png) ## Troubleshooting diff --git a/memdocs/intune/user-help/enroll-your-device-in-intune-ios.md b/memdocs/intune/user-help/enroll-your-device-in-intune-ios.md index 13efe09d95d..1cd095a1911 100644 --- a/memdocs/intune/user-help/enroll-your-device-in-intune-ios.md +++ b/memdocs/intune/user-help/enroll-your-device-in-intune-ios.md @@ -61,11 +61,11 @@ Maintain a Wi-Fi connection until all steps are complete. Pausing for more than 3. On the **Set up access** screen, select **Begin.** - ![Example screenshot of Company Portal, "Set up access" screen.](./media/ios-enrollment-checklist-1909.PNG) + ![Example screenshot of Company Portal, "Set up access" screen.](./media/enroll-your-device-in-intune-ios/ios-enrollment-checklist-1909.PNG) 4. Select your device and enrollment type. - ![Example screenshot of Company Portal, "Select device and enrollment type" screen, device type options.](./media/ios-device-type-1909.PNG) + ![Example screenshot of Company Portal, "Select device and enrollment type" screen, device type options.](./media/enroll-your-device-in-intune-ios/ios-device-type-1909.PNG) Your options: @@ -77,7 +77,7 @@ Maintain a Wi-Fi connection until all steps are complete. Pausing for more than 6. Choose how to protect the data on your device once it's enrolled. - ![Example screenshot of Company Portal, "Select device and enrollment type" screen, enrollment type options.](./media/ios-enrollment-type-1909.PNG) + ![Example screenshot of Company Portal, "Select device and enrollment type" screen, enrollment type options.](./media/enroll-your-device-in-intune-ios/ios-enrollment-type-1909.PNG) Your options: @@ -105,7 +105,7 @@ Maintain a Wi-Fi connection until all steps are complete. Pausing for more than 4. Go to the Settings app and tap **Enroll in < organization name >** or **Profile Downloaded**. - ![Example screenshot of the Settings app, Enroll in organization option.](./media/enroll-in-organization-ios-1909.PNG) + ![Example screenshot of the Settings app, Enroll in organization option.](./media/enroll-your-device-in-intune-ios/enroll-in-organization-ios-1909.PNG) If neither options appear, go to **General** and select the VPN & device management option to view installed profiles. If you still don't see the profile, try downloading it again. @@ -132,7 +132,7 @@ Maintain a Wi-Fi connection until all steps are complete. Pausing for more than After you install Microsoft Authenticator, you won't need to do anything else with the app. It just needs to be present on your device. - ![Example screenshot of Company Portal, "Download Microsoft Authenticator" screen.](./media/download-ms-authenticator-1909.PNG) + ![Example screenshot of Company Portal, "Download Microsoft Authenticator" screen.](./media/enroll-your-device-in-intune-ios/download-ms-authenticator-1909.PNG) 2. On the **Device management and privacy** screen, read through the list of device information your organization can and can't see. Then tap **Continue**. @@ -153,14 +153,14 @@ Maintain a Wi-Fi connection until all steps are complete. Pausing for more than 5. Go to the Settings app and tap **Enroll in < organization name >** or **Profile Downloaded**. - ![Example screenshot of the Settings app, Enroll in organization option.](./media/enroll-in-organization-ios-1909.PNG) + ![Example screenshot of the Settings app, Enroll in organization option.](./media/enroll-your-device-in-intune-ios/enroll-in-organization-ios-1909.PNG) If neither options appear, go to **General** and select the VPN & device management option to view installed profiles. If you still don't see the profile, try downloading it again. 6. On the **User Enrollment** screen, tap **Enroll My iPhone**. - ![Example screenshot of the Settings app, User Enrollment screen, highlighting the enroll button.](./media/user-enrollment-information-1909.PNG) + ![Example screenshot of the Settings app, User Enrollment screen, highlighting the enroll button.](./media/enroll-your-device-in-intune-ios/user-enrollment-information-1909.PNG) 7. Enter the device password. Then tap **Install**. @@ -173,7 +173,7 @@ Maintain a Wi-Fi connection until all steps are complete. Pausing for more than 12. You'll know that setup is complete when all items in the list show a green checkmark. Tap **Done**. ## IT administrator support -If you're an IT administrator and run in to problems while enrolling devices, see [Troubleshooting iOS device enrollment problems in Microsoft Intune](https://support.microsoft.com/en-us/help/4039809). This article lists common errors, their causes, and steps to resolve them. +If you're an IT administrator and run in to problems while enrolling devices, see [Troubleshooting iOS device enrollment problems in Microsoft Intune](/troubleshoot/mem/intune/device-enrollment/troubleshoot-ios-enrollment-errors). This article lists common errors, their causes, and steps to resolve them. ## Next steps Find apps that will help you at work or school. Learn [how apps are made available](use-managed-apps-on-your-device-ios.md) to you through Company Portal. diff --git a/memdocs/intune/user-help/enroll-your-device-in-intune-macos-cp.md b/memdocs/intune/user-help/enroll-your-device-in-intune-macos-cp.md index 5a16f0e1b0c..b7a613e1222 100644 --- a/memdocs/intune/user-help/enroll-your-device-in-intune-macos-cp.md +++ b/memdocs/intune/user-help/enroll-your-device-in-intune-macos-cp.md @@ -64,7 +64,7 @@ Your device must be running macOS 11 or later. 3. Review the privacy information. Then select **Continue**. 4. On the **Install management profile** page, select **Download profile**. - ![Example screenshot of Company Portal, Install management profile screen, highlighting password prompt.](./media/install-management-profile-macos-2006.png) + ![Example screenshot of Company Portal, Install management profile screen, highlighting password prompt.](./media/enroll-your-device-in-intune-macos-cp/install-management-profile-macos-2006.png) 5. Your macOS system settings open in a new window. The management profile you just downloaded is shown. 1. Select the profile to open it. 1. Select **Install...** @@ -75,7 +75,7 @@ Your device must be running macOS 11 or later. 8. Your organization may require you to update your device settings. On the **Checking device settings** page, review the list of settings you need to change. Select **How to resolve this** to view related help documentation in a web browser. 9. After you make all changes, select **Retry**. Wait while Company Portal rechecks your device settings. - ![Example screenshot of Company Portal, Update device settings screen, highlighting Retry button.](./media/update-settings-mac-2006.png) + ![Example screenshot of Company Portal, Update device settings screen, highlighting Retry button.](./media/enroll-your-device-in-intune-macos-cp/update-settings-mac-2006.png) 10. When setup is complete, select **Done**. Your device is ready to use for work. You can go to **Devices** in the Company Portal app to view and manage your enrolled Mac. ## Troubleshooting and feedback diff --git a/memdocs/intune/user-help/get-recovery-key-cpweb.md b/memdocs/intune/user-help/get-recovery-key-cpweb.md index 73755538305..83c5d4bad84 100644 --- a/memdocs/intune/user-help/get-recovery-key-cpweb.md +++ b/memdocs/intune/user-help/get-recovery-key-cpweb.md @@ -42,11 +42,11 @@ This option is available for Macs that were encrypted by your organization using 2. Select the encrypted Mac. 3. Select **Get recovery key**. - ![Screenshot of Company Portal website, highlighting Get recovery key section.](./media/1907-recovery2-cpweb-intune.PNG) + ![Screenshot of Company Portal website, highlighting Get recovery key section.](./media/get-recovery-key-cpweb/1907-recovery2-cpweb-intune.PNG) 4. Your recovery key appears. For security reasons, the key disappears after five minutes. To see the key again, select **Get recovery key**. - ![Screenshot of Company Portal website, showing recovery key.](./media/1907-recovery-cpweb-intune.PNG) + ![Screenshot of Company Portal website, showing recovery key.](./media/get-recovery-key-cpweb/1907-recovery-cpweb-intune.PNG) ## Get recovery key from Company Portal app @@ -60,7 +60,7 @@ This option isn't available for Macs that you have personally encrypted. The per 1. Go to **Devices** and select the Mac you're locked out of. 1. On the device details page, select **Get recovery key**. The Company Portal website opens in Safari and shows the key. After 5 minutes of inactivity, Company Portal returns you to the device details page on the Company Portal website. You can view the key again from there. - ![Screenshot of Company Portal app for iOS, showing recovery key](./media/get-recovery-key-cpweb-02.png) + ![Screenshot of Company Portal app for iOS, showing recovery key](./media/get-recovery-key-cpweb/get-recovery-key-cpweb-02.png) ## IT pro support diff --git a/memdocs/intune/user-help/get-recovery-key-windows.md b/memdocs/intune/user-help/get-recovery-key-windows.md index a15c740bda8..0ca3294ca21 100644 --- a/memdocs/intune/user-help/get-recovery-key-windows.md +++ b/memdocs/intune/user-help/get-recovery-key-windows.md @@ -57,7 +57,7 @@ You can obtain the recovery key for a work or school device that's encrypted by Retrieve a personal BitLocker recovery key on the Company Portal website. > [!div class="mx-imgBorder"] -> ![Example screenshot of the BitLocker Recovery Key page on the Intune Company Portal website. ](./media/get-recovery-key-company-portal-website.png) +> ![Example screenshot of the BitLocker Recovery Key page on the Intune Company Portal website. ](./media/get-recovery-key-windows/get-recovery-key-company-portal-website.png) 1. On any device, sign in to the [Company Portal website](https://portal.manage.microsoft.com). 2. Go to **Devices**. diff --git a/memdocs/intune/user-help/install-apps-cpapp-windows.md b/memdocs/intune/user-help/install-apps-cpapp-windows.md index 7d42b772bef..45c03e10afa 100644 --- a/memdocs/intune/user-help/install-apps-cpapp-windows.md +++ b/memdocs/intune/user-help/install-apps-cpapp-windows.md @@ -48,21 +48,28 @@ Required apps are necessary for work and school and are deployed directly to you To find out which installed apps are required: 1. Sign into the Company Portal app with your work or school account. -2. Go to **Downloads & updates**. - ![Screenshot of the Downloads & updates page for the Company Portal app for Windows. ](./media/windows-companyportal-02.png) +2. Go to **Downloads & updates**. + + ![Screenshot of the Downloads & updates page for the Company Portal app for Windows. ](./media/install-apps-cpapp-windows/windows-companyportal-02.png) 3. In the table, look under the column **Required by your organization**. A *yes* means that the app is required on your enrolled device. ## Install apps Before you begin, install [Intune Company Portal for Windows from the Microsoft Store](https://apps.microsoft.com/detail/9WZDNCRFJ3PZ). -1. Sign in to the Company Portal app on your work or school device. You'll see the latest notifications on the Home page. - ![Screenshot of the Home page with notifications in the Company Portal app for Windows.](./media/windows-companyportal-03.png) +1. Sign in to the Company Portal app on your work or school device. You'll see the latest notifications on the Home page. + + ![Screenshot of the Home page with notifications in the Company Portal app for Windows.](./media/install-apps-cpapp-windows/windows-companyportal-03.png) + 2. You can access available apps from the following places in Company Portal: * **Home**: Go to **Home** to view your organization's featured apps. + * **Apps**: Go to **Apps** to view, sort, and filter through all available apps. + * **App categories**: Go to **App categories** to browse apps by type or function. Apps in this area are sorted into categories picked by your organization, like *featured*, *education*, and *productivity*. + * **Search for apps**: Use the static search bar in the navigation pane to search apps by name or publisher. + 3. Select an app, and then choose **Install**. The app's installation status changes to *Installing* while the app installation occurs, then *Installed* when installation is done. Select **Retry** if a required app fails to install and the option to retry is available. It could take up to ten minutes for the installation status to update itself. > [!TIP] @@ -80,8 +87,9 @@ Go to **Apps** to see a list of all available and installed apps on your device. Select **Sort by** to rearrange the apps alphabetically by app or publisher name, or chronologically by publish date. Under **Refine**, you can select a category to narrow results to a certain type of app. ## View installed apps -Go to **Downloads & updates** to see a list of installed apps on your device. If no apps are available to view, you'll see a message that no company apps were installed. -![Screenshot of the Downloads & updates page for the Company Portal app for Windows.](./media/windows-companyportal-02.png) +Go to **Downloads & updates** to see a list of installed apps on your device. If no apps are available to view, you'll see a message that no company apps were installed. + +![Screenshot of the Downloads & updates page for the Company Portal app for Windows.](./media/install-apps-cpapp-windows/windows-companyportal-02.png) The following information is available for each app: @@ -105,7 +113,7 @@ Share and recommend apps to your work or school contacts. The following steps de ## Request an app for work or school Request an app that's unavailable in the Company Portal app. Go to **Help & support** for your organization's helpdesk details. The same contact information is available on the [Company Portal website](https://go.microsoft.com/fwlink/?linkid=2010980). - ![Screenshot of the Company Portal app for Windows, Help & Support page, highlighting the Helpdesk section. ](./media/1812_UCP_Help_Support_helpdesk.png) + ![Screenshot of the Company Portal app for Windows, Help & Support page, highlighting the Helpdesk section.](./media/install-apps-cpapp-windows/1812_UCP_Help_Support_helpdesk.png) ## Uninstall apps diff --git a/memdocs/intune/user-help/install-company-portal-android-china.md b/memdocs/intune/user-help/install-company-portal-android-china.md index c66c7581056..82a55ff26a1 100644 --- a/memdocs/intune/user-help/install-company-portal-android-china.md +++ b/memdocs/intune/user-help/install-company-portal-android-china.md @@ -43,7 +43,7 @@ Company Portal is also available from the [Baidu App Store](https://go.microsoft 1. Go to the [Baidu App Store](https://go.microsoft.com/fwlink/?linkid=2133565). 2. Search for the Company Portal app by entering **公司门户** in the search bar. - 3. Select the Company Portal ![Company Portal icon](./media/company-portal-logo-small-2101.png) listing. + 3. Select the Company Portal ![Company Portal icon](./media/install-company-portal-android-china/company-portal-logo-small-2101.png) listing. If the app stores are unavailable, you can download [Microsoft Intune Company Portal for Android](https://www.microsoft.com/download/details.aspx?id=49140) on your device and side-load the app. When installed this way, the app doesn't receive updates or fixes automatically. You must be sure to regularly update and patch the app manually. diff --git a/memdocs/intune/user-help/manage-apps-cpweb.md b/memdocs/intune/user-help/manage-apps-cpweb.md index 30a769ec71a..a7d7d4b2408 100644 --- a/memdocs/intune/user-help/manage-apps-cpweb.md +++ b/memdocs/intune/user-help/manage-apps-cpweb.md @@ -42,7 +42,7 @@ Sign in to the [Company Portal website](https://portal.manage.microsoft.com) to ## View all apps From the menu, select **Apps** to see all apps made available by your organization. - ![Screenshot of Company Portal website, Apps page.](./media/intune-view-apps-1907.png) + ![Screenshot of Company Portal website, Apps page.](./media/manage-apps-cpweb/intune-view-apps-1907.png) This page lists the following details about each app: @@ -64,7 +64,7 @@ Company Portal doesn't immediately recognize newly added Windows devices. So bef Use the search bar to find apps. Search results are sorted automatically by relevancy. - ![Screenshot of Company Portal website, Apps page, showing Refine options.](./media/intune-refine-all-apps-1907.png) + ![Screenshot of Company Portal website, Apps page, showing Refine options.](./media/manage-apps-cpweb/intune-refine-all-apps-1907.png) Select **Refine** to see filter and sort options. Filter the list to show apps with specific criteria, including **Type**, **Availability**, and **Publishers**. Select **Sort** to rearrange the apps by: @@ -75,7 +75,7 @@ Select **Refine** to see filter and sort options. Filter the list to show apps w ## View installed apps From the menu, select **Installed Apps** to view a list of all apps installed on your device. - ![Screenshot of Company Portal website, Installed Apps page.](./media/intune-installed-apps-1907.png) + ![Screenshot of Company Portal website, Installed Apps page.](./media/manage-apps-cpweb/intune-installed-apps-1907.png) This page lists the following details about each app: @@ -90,7 +90,7 @@ This page lists the following details about each app: Use the search bar to find apps. Search results are sorted automatically by relevancy. - ![Screenshot of Company Portal website, Installed Apps, refine options.](./media/intune-installed-refine-1907.png) + ![Screenshot of Company Portal website, Installed Apps, refine options.](./media/manage-apps-cpweb/intune-installed-refine-1907.png) Select **Refine** to see filter and sort options. Filter the list to show apps with specific criteria, including **Types**, **Publishers**, and **Statuses**. Select **Sort** to rearrange the apps by: @@ -114,7 +114,7 @@ Apps are made available to you based on your device type. For example, if you're Select an app on the **Apps** or **Installed apps** page to view its details. You'll be taken to **App details**, where you'll find the app's description and requirements. If an app isn't already installed on your device, you can install it from this page. - ![Screenshot of Company Portal website, App details page.](./media/intune-app-details-1907.png) + ![Screenshot of Company Portal website, App details page.](./media/manage-apps-cpweb/intune-app-details-1907.png) ## Device compliance status View the compliance status of your devices from the Company Portal website. You can navigate to the [Company Portal](https://portal.manage.microsoft.com/devices) website and select the **Devices** page to see device status. Devices will be listed with a status of **Can access company resources**, **Checking access**, or **Can't access company resources**. diff --git a/memdocs/intune/user-help/media/1808_RenameApp_Popup.png b/memdocs/intune/user-help/media/1808_RenameApp_Popup.png deleted file mode 100644 index 99058e0367c..00000000000 Binary files a/memdocs/intune/user-help/media/1808_RenameApp_Popup.png and /dev/null differ diff --git a/memdocs/intune/user-help/media/1809_Rename_CPapp_Windows_icon.png b/memdocs/intune/user-help/media/1809_Rename_CPapp_Windows_icon.png deleted file mode 100644 index 6527f11d9c3..00000000000 Binary files a/memdocs/intune/user-help/media/1809_Rename_CPapp_Windows_icon.png and /dev/null differ diff --git a/memdocs/intune/user-help/media/CP-lookout-virus-banner-1808.png b/memdocs/intune/user-help/media/CP-lookout-virus-banner-1808.png deleted file mode 100644 index 43510dd9767..00000000000 Binary files a/memdocs/intune/user-help/media/CP-lookout-virus-banner-1808.png and 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a/memdocs/intune/user-help/media/windows-companyportal-04.png b/memdocs/intune/user-help/media/windows-companyportal-04.png deleted file mode 100644 index eaed9daa254..00000000000 Binary files a/memdocs/intune/user-help/media/windows-companyportal-04.png and /dev/null differ diff --git a/memdocs/intune/user-help/move-to-new-device-management-setup.md b/memdocs/intune/user-help/move-to-new-device-management-setup.md index c022721f4c6..715fb4849c9 100644 --- a/memdocs/intune/user-help/move-to-new-device-management-setup.md +++ b/memdocs/intune/user-help/move-to-new-device-management-setup.md @@ -36,14 +36,14 @@ Complete the steps in this article to set up your work profile. For a more detai 1. On the **Update device settings** screen, you'll see a message titled **Move to new device management setup**. Read over the information for a brief explanation of the required change and then tap **RESOLVE**. If you don't see the resolve button, go to Google Play and install the latest version of the Company Portal app. - ![The **Update device setting** screen, highlighting the move to new device management setup message.](./media/intune-company-portal-update-settings.png) + ![The **Update device setting** screen, highlighting the move to new device management setup message.](./media/move-to-new-device-management-setup/intune-company-portal-update-settings.png) 2. Read over the checklist of steps you'll take to add the work profile. Then tap **BEGIN**. - ![The **Move to new device management setup** screen, highlighting the begin button.](./media/company-portal-unfinished-checklist-2003.png) + ![The **Move to new device management setup** screen, highlighting the begin button.](./media/move-to-new-device-management-setup/company-portal-unfinished-checklist-2003.png) 3. Continue through the guided setup until all steps in the checklist are marked as complete. - ![The **Move to new device management setup** screen, showing that all steps have been completed.](./media/company-portal-checklist-2003.png) + ![The **Move to new device management setup** screen, showing that all steps have been completed.](./media/move-to-new-device-management-setup/company-portal-checklist-2003.png) Still need help? Contact your company support. For contact information, check the [Company Portal website](https://go.microsoft.com/fwlink/?linkid=2010980). diff --git a/memdocs/intune/user-help/remote-lock-your-device-cp-app.md b/memdocs/intune/user-help/remote-lock-your-device-cp-app.md index 7dd2cf65d96..246723d8ea4 100644 --- a/memdocs/intune/user-help/remote-lock-your-device-cp-app.md +++ b/memdocs/intune/user-help/remote-lock-your-device-cp-app.md @@ -47,7 +47,7 @@ Complete the following steps to lock a missing device from the Company Portal ap 4. Choose **Actions**, and then select **Remote lock**. 5. Select **Lock** to confirm that you want to lock the device. The app will try to lock your device and redirect you to **Home**. - ![Screenshot of Company Portal app, Device details page, Remote lock confirmation prompt.](./media/1804_remote_lock_Windows_CPapp_06.png) + ![Screenshot of Company Portal app, Device details page, Remote lock confirmation prompt.](./media/remote-lock-your-device-cp-app/1804_remote_lock_Windows_CPapp_06.png) 4. Should you find your device, enter your passcode to unlock it. diff --git a/memdocs/intune/user-help/reset-your-passcode-cpwebsite.md b/memdocs/intune/user-help/reset-your-passcode-cpwebsite.md index d08029659a4..d914bd1e25a 100644 --- a/memdocs/intune/user-help/reset-your-passcode-cpwebsite.md +++ b/memdocs/intune/user-help/reset-your-passcode-cpwebsite.md @@ -53,17 +53,17 @@ Remotely reset an enrolled device's PIN or passcode. Sign in to the [Company Por 3. Select **Reset Passcode**. If the passcode option isn't visible at the top of your page, select the **More (…)** menu to see all overflow actions. - ![Device details page for a selected device on the Company Portal website, with a list of links at the top showing Rename, Remove, Reset Device, Reset Passcode, and Remote Lock. ](./media/rename-reset-device-1808.png) + ![Device details page for a selected device on the Company Portal website, with a list of links at the top showing Rename, Remove, Reset Device, Reset Passcode, and Remote Lock. ](./media/reset-your-passcode-cpwebsite/rename-reset-device-1808.png) 4. When prompted, choose **Sign out**. When prompted again, sign back in. Sign back in to the Company Portal website within five minutes, or Company Portal won't reset the device passcode. You must sign back in to confirm your identity. This step prevents malicious attempts to reset your device passcode. - ![Example screenshots showing a prompt to sign out of the Company Portal. The buttons for user input are Sign Out and Cancel.](./media/iwp-reset-passcode-popup-1808.png) + ![Example screenshots showing a prompt to sign out of the Company Portal. The buttons for user input are Sign Out and Cancel.](./media/reset-your-passcode-cpwebsite/iwp-reset-passcode-popup-1808.png) 5. A message appears to warn you that the existing device passcode is about to be removed. Select **Reset passcode** to confirm. > [!WARNING] > After you reset your passcode, anyone who has physical access to the device can access most personal and corporate information on it. If you don't currently have the device in your possession, don't reset the passcode. - ![Example screenshot showing second reset passcode message. Includes link to learn more about setting a new passcode in the documentation, and individual buttons to reset passcode and cancel.](./media/iwp-reset-passcode-popup2-1808.png) + ![Example screenshot showing second reset passcode message. Includes link to learn more about setting a new passcode in the documentation, and individual buttons to reset passcode and cancel.](./media/reset-your-passcode-cpwebsite/iwp-reset-passcode-popup2-1808.png) 6. If you're resetting the passcode for an iOS device, its existing passcode is removed. For Android devices, you are issued a temporary passcode to unlock the device and set a new passcode. diff --git a/memdocs/intune/user-help/send-logs-to-your-it-admin-settings-windows.md b/memdocs/intune/user-help/send-logs-to-your-it-admin-settings-windows.md index e713f4f96e1..6b738a0576a 100644 --- a/memdocs/intune/user-help/send-logs-to-your-it-admin-settings-windows.md +++ b/memdocs/intune/user-help/send-logs-to-your-it-admin-settings-windows.md @@ -42,7 +42,7 @@ To share logs with your support person: 2. Go to **Accounts** > **Access work or school**. 3. Select **Export your management log files**. - ![The "Access work or school screen", which presents the Export option underneath the "Related settings" heading.](./media/w10-export-logs.png) + ![The "Access work or school screen", which presents the Export option underneath the "Related settings" heading.](./media/send-logs-to-your-it-admin-settings-windows/w10-export-logs.png) 4. Email the logs to your support person. Logs are saved in **C:\Users\Public\Public Documents\MDMDiagnostics**. Two files are created for each log: one is the log itself, and the other is a document that allows your admin to review the logs in different programs, such as Microsoft Excel. Include both files in your email to your support person. diff --git a/memdocs/intune/user-help/sign-in-to-the-company-portal.md b/memdocs/intune/user-help/sign-in-to-the-company-portal.md index cfe4af53fea..47c1548cbfd 100644 --- a/memdocs/intune/user-help/sign-in-to-the-company-portal.md +++ b/memdocs/intune/user-help/sign-in-to-the-company-portal.md @@ -101,7 +101,7 @@ If you normally use a smart card to access work resources, follow the steps in t 3. Write down the one-time, sign-in code that appears on screen (or just keep this screen handy for the next couple steps). - ![Instructions are provided to go to the https://microsoft.com/devicelogin page, with a unique passcode, from your work computer, then to use the code to sign in.](./media/cp_ios_aad_signin_after_1804_006.png) + ![Instructions are provided to go to the https://microsoft.com/devicelogin page, with a unique passcode, from your work computer, then to use the code to sign in.](./media/sign-in-to-the-company-portal/cp_ios_aad_signin_after_1804_006.png) 3. Switch to your other device (the one you're using to authenticate) and go to [https://microsoft.com/devicelogin](https://microsoft.com/devicelogin). diff --git a/memdocs/intune/user-help/sync-your-device-manually-macos.md b/memdocs/intune/user-help/sync-your-device-manually-macos.md index c2b476e9421..adca231654c 100644 --- a/memdocs/intune/user-help/sync-your-device-manually-macos.md +++ b/memdocs/intune/user-help/sync-your-device-manually-macos.md @@ -47,15 +47,15 @@ Syncing can also help resolve work-related downloads or other processes that are 2. Select **Devices**. 3. If you only have one device, you'll go directly to the device details screen and can skip to step 4. If you have multiple devices, you'll see all devices inline at the top of the page. Select the device that you're currently using. - ![Screenshot of the Devices screen, showing three devices and highlighting the one that the user is currently using. Also highlights text that says "This is the device you are currently using."](./media/macos-sync-1-company-portal-2006.png) + ![Screenshot of the Devices screen, showing three devices and highlighting the one that the user is currently using. Also highlights text that says "This is the device you are currently using."](./media/sync-your-device-manually-macos/macos-sync-1-company-portal-2006.png) 4. Select **More [...]** and then choose **Check Status** to sync your device. - ![Screenshot of the device details highlighting Check status link.](./media/macos-sync-2-company-portal-2006.png) + ![Screenshot of the device details highlighting Check status link.](./media/sync-your-device-manually-macos/macos-sync-2-company-portal-2006.png) 5. Wait while Company Portal confirms your device status. The status will update onscreen to tell you whether or not you meet your organization's security requirements. - ![Screenshot of the Device details highlighting the loading bar.](./media/macos-sync-3-company-portal-2006.png) + ![Screenshot of the Device details highlighting the loading bar.](./media/sync-your-device-manually-macos/macos-sync-3-company-portal-2006.png) ## Next steps Once you've completed these steps, check to see if your initial problem is resolved. If it's not, it may help to restart the stalled installation or task. diff --git a/memdocs/intune/user-help/sync-your-device-manually-windows.md b/memdocs/intune/user-help/sync-your-device-manually-windows.md index 10c27d8830e..86592a90f3a 100644 --- a/memdocs/intune/user-help/sync-your-device-manually-windows.md +++ b/memdocs/intune/user-help/sync-your-device-manually-windows.md @@ -62,7 +62,7 @@ You can access Company Portal syncing action from the desktop. This way is usefu 1. Find the Company Portal app icon in your taskbar or Start menu. 2. Right-click the app's icon so its menu (also referred to as a jump list) appears. - ![Screenshot of the Windows taskbar on a device's desktop. Company Portal app icon was selected and shows a menu with options "Pin to taskbar," "Close window," and "Sync this device" action.](./media/sync-device-from-start-menu-1807.png) + ![Screenshot of the Windows taskbar on a device's desktop. Company Portal app icon was selected and shows a menu with options "Pin to taskbar," "Close window," and "Sync this device" action.](./media/sync-your-device-manually-windows/sync-device-from-start-menu-1807.png) 3. Select **Sync this device**. The Company Portal app opens and the sync begins. @@ -77,7 +77,7 @@ Sync devices running Windows 10 or later from the system Settings app. * If your screen shows the **Access work or school** option, jump to [Access work or school steps](#access-work-or-school-steps) in this article. - ![Screenshot of the Settings app's account settings section highlighting the Access work or school option with a red rectangle.](./media/w10-enroll-rs1-connect-to-work-or-school.png) + ![Screenshot of the Settings app's account settings section highlighting the Access work or school option with a red rectangle.](./media/sync-your-device-manually-windows/w10-enroll-rs1-connect-to-work-or-school.png) * If your screen shows the **Work access** option, jump to [Work access steps](#work-access-steps) in this article. @@ -85,11 +85,11 @@ Sync devices running Windows 10 or later from the system Settings app. 1. Select **Access work or school**. - ![Screenshot showing Access work or school option.](./media/w10-enroll-rs1-connect-to-work-or-school.png) + ![Screenshot showing Access work or school option.](./media/sync-your-device-manually-windows/w10-enroll-rs1-connect-to-work-or-school.png) 2. Select your work account, which is marked with a briefcase icon or Microsoft logo. - ![Choose your account name next to the briefcase or Microsoft logo.](./media/win10pc-rs1-sync-info-button.png) + ![Choose your account name next to the briefcase or Microsoft logo.](./media/sync-your-device-manually-windows/win10pc-rs1-sync-info-button.png) 3. Select **Info**. diff --git a/memdocs/intune/user-help/unenroll-your-device-from-intune-android.md b/memdocs/intune/user-help/unenroll-your-device-from-intune-android.md index 9cbd99280b9..3e29ad354f4 100644 --- a/memdocs/intune/user-help/unenroll-your-device-from-intune-android.md +++ b/memdocs/intune/user-help/unenroll-your-device-from-intune-android.md @@ -44,15 +44,15 @@ Remove an enrolled device so that it's no longer managed by your organization. A 1. Sign in to the Company Portal app with your work account. 2. Select **Devices** and then select the device you want to remove. - ![Screenshot of Company Portal app, highlighting a device called "My Android".](./media/remove-device-from-company-portal-2101-01.png) + ![Screenshot of Company Portal app, highlighting a device called "My Android".](./media/unenroll-your-device-from-intune-android/remove-device-from-company-portal-2101-01.png) 3. Select the menu > **Remove Device**. - ![Screenshot of Company Portal app, highlighting the menu button and "Remove Device" option.](./media/remove-device-from-company-portal-2101-02.png) + ![Screenshot of Company Portal app, highlighting the menu button and "Remove Device" option.](./media/unenroll-your-device-from-intune-android/remove-device-from-company-portal-2101-02.png) 4. Select **OK** to finish removing your device. - ![Screenshot of Company Portal app, "Remove this device?" confirmation, highlighting the "OK" option.](./media/remove-device-from-company-portal-2101-03.png) + ![Screenshot of Company Portal app, "Remove this device?" confirmation, highlighting the "OK" option.](./media/unenroll-your-device-from-intune-android/remove-device-from-company-portal-2101-03.png) ## Disable Company Portal device management Another way to remove your device from management is to disable the Company Portal app. Then you can uninstall the app from your device. @@ -60,15 +60,15 @@ Another way to remove your device from management is to disable the Company Port 1. Sign in to Company Portal. 2. Tap the main menu. - ![Screenshot of Company Portal app, highlighting the menu button.](./media/remove-intune-company-portal-android-2101-01.png) + ![Screenshot of Company Portal app, highlighting the menu button.](./media/unenroll-your-device-from-intune-android/remove-intune-company-portal-android-2101-01.png) 3. Tap **Remove Company Portal**. - ![Screenshot of Company Portal app, highlighting "Remove Company Portal" option in menu.](./media/remove-intune-company-portal-android-2101-02.png) + ![Screenshot of Company Portal app, highlighting "Remove Company Portal" option in menu.](./media/unenroll-your-device-from-intune-android/remove-intune-company-portal-android-2101-02.png) 4. Tap **OK** to remove Company Portal and unenroll the device you're on. - ![Screenshot of Company Portal app,"Remove Company Portal?" confirmation, highlighting the "OK" option.](./media/remove-intune-company-portal-android-2101-03.png) + ![Screenshot of Company Portal app,"Remove Company Portal?" confirmation, highlighting the "OK" option.](./media/unenroll-your-device-from-intune-android/remove-intune-company-portal-android-2101-03.png) > [!NOTE] > You can temporarily disable the app without uninstalling it if you plan to use it again. After you re-enable the app you must also re-enroll your device. diff --git a/memdocs/intune/user-help/unenroll-your-device-from-intune-ios.md b/memdocs/intune/user-help/unenroll-your-device-from-intune-ios.md index 0179f92d680..accce16272b 100644 --- a/memdocs/intune/user-help/unenroll-your-device-from-intune-ios.md +++ b/memdocs/intune/user-help/unenroll-your-device-from-intune-ios.md @@ -53,9 +53,9 @@ Follow these steps to remove a device you no longer need for work or school from 3. Next to **RENAME**, select the ellipses menu > **Remove Device** > **Remove**. - ![Screenshot of the Company Portal app Devices screen, showing options after user has clicked Remove. Shows "Remove Device" button, "Factory Reset" button, and "Cancel" button.](./media/cp_ios_unenroll_after_1804_001.png) + ![Screenshot of the Company Portal app Devices screen, showing options after user has clicked Remove. Shows "Remove Device" button, "Factory Reset" button, and "Cancel" button.](./media/unenroll-your-device-from-intune-ios/cp_ios_unenroll_after_1804_001.png) - ![Screenshot of the Company Portal app Devices screen, showing options after user has clicked Remove Device button. Shows red highlighted "Remove" button, and blue highlighted "Learn More" button and "Cancel" button.](./media/cp_ios_unenroll_after_1804_002.png) + ![Screenshot of the Company Portal app Devices screen, showing options after user has clicked Remove Device button. Shows red highlighted "Remove" button, and blue highlighted "Learn More" button and "Cancel" button.](./media/unenroll-your-device-from-intune-ios/cp_ios_unenroll_after_1804_002.png) ## Remove data collected by the Company Portal app diff --git a/memdocs/intune/user-help/use-managed-apps-on-your-device-ios.md b/memdocs/intune/user-help/use-managed-apps-on-your-device-ios.md index 834f843449a..9da44a1e3a2 100644 --- a/memdocs/intune/user-help/use-managed-apps-on-your-device-ios.md +++ b/memdocs/intune/user-help/use-managed-apps-on-your-device-ios.md @@ -41,7 +41,7 @@ Your org can require you to use a specific app to do something like opening a wo ## How do I know I'm using a managed app? When you sign in or try to access work or school data in a managed app, you receive an on-screen message that tells you the app is protected by your organization. -![managed-apps-message-ios](./media/managed-apps-message.png) +![Screenshot of on-screen message received about protected app.](./media/use-managed-apps-on-your-device-ios/managed-apps-message.png) ## How do I get work or school apps? @@ -83,7 +83,7 @@ The following list describes the settings your IT support person can control wit ## Approve line-of-business app By default, your device doesn't trust line-of-business (LOB) apps acquired outside of the App Store, which may prevent your organization's own company apps from being installed. You'll know this is happening if you open an installed LOB app and receive an *untrusted enterprise developer* message. -![iOS app message - Untrusted Enterprise Developer](../fundamentals/media/end-user-company-portal-messages/end-user-company-portal-messages-01.png) +![Screenshot of iOS app message about an untrusted enterprise developer.](../fundamentals/media/end-user-company-portal-messages/end-user-company-portal-messages-01.png) For information about how to manually install and trust an enterprise app on your device, see [Install custom enterprise apps on iOS](https://support.apple.com/en-us/HT204460) on the Apple Support site. diff --git a/memdocs/intune/user-help/what-happens-when-you-create-a-work-profile-android.md b/memdocs/intune/user-help/what-happens-when-you-create-a-work-profile-android.md index 558459906bc..8082ecd6114 100644 --- a/memdocs/intune/user-help/what-happens-when-you-create-a-work-profile-android.md +++ b/memdocs/intune/user-help/what-happens-when-you-create-a-work-profile-android.md @@ -49,7 +49,7 @@ Work apps are marked with a briefcase badge, while personal apps do not have a b |Personal app (no briefcase)|Work app (briefcase)| |---|---| -|![Screenshot of typical Outlook app icon with no work profile briefcase.](./media/personal-no-briefcase-android.png)|![Screenshot of Outlook app icon with work profile briefcase.](./media/work-briefcase-badge-android.png)| +|![Screenshot of typical Outlook app icon with no work profile briefcase.](./media/what-happens-when-you-create-a-work-profile-android/personal-no-briefcase-android.png)|![Screenshot of Outlook app icon with work profile briefcase.](./media/what-happens-when-you-create-a-work-profile-android/work-briefcase-badge-android.png)| After you've set up the work profile, you may see duplicate apps on your device. For example, you could have two Outlook apps. Use the version that's marked with the briefcase whenever you're doing work-related tasks. @@ -68,8 +68,7 @@ Once you've set up a work profile, your organization can automatically install w ### App drawer Swipe up on the home screen or select **Apps** to access the app drawer. Work apps appear alongside your personal apps or within a **Work** tab in your app drawer. - -![Screenshot of work tab in Google Pixel 4 app drawer.](./media/google-pixel-4-app-drawer-android.png) +![Screenshot of work tab in Google Pixel 4 app drawer.](./media/what-happens-when-you-create-a-work-profile-android/google-pixel-4-app-drawer-android.png) To see how it appears on other Android devices, jump to [Examples of the work profile in the app drawer](what-happens-when-you-create-a-work-profile-android.md#work-profile-in-app-drawer). @@ -78,7 +77,7 @@ To see how it appears on other Android devices, jump to [Examples of the work pr On some devices, work apps are in a work-designated folder on the home screen. This folder is automatically created during setup. -![Screenshot of the Samsung Galaxy S20 work profile folder.](./media/samsung-galaxy-s20-work-folder-android.png) +![Screenshot of the Samsung Galaxy S20 work profile folder.](./media/what-happens-when-you-create-a-work-profile-android/samsung-galaxy-s20-work-folder-android.png) To see how it appears on other Android devices, jump to [Examples of work profile folder](what-happens-when-you-create-a-work-profile-android.md#work-profile-folder). @@ -89,7 +88,7 @@ To see how it appears on other Android devices, jump to [Examples of work profil Open the work version of the Google Play Store to see all of the apps your organization has made available to you. -![Screenshot of Google Play Store icon with briefcase badge.](./media/samsung-galaxy-s20-play-store-android.png) +![Screenshot of Google Play Store icon with briefcase badge.](./media/what-happens-when-you-create-a-work-profile-android/samsung-galaxy-s20-play-store-android.png) Continue to use the work version of the Play Store to search for and install other apps for work. If you don’t see an app you need for work, you can request it from your IT support person. @@ -105,7 +104,7 @@ The location of the pause setting varies by device manufacturer and Android vers ### Quick settings pause option Swipe down on your screen to access the quick settings menu. Tap **Work profile** to pause the work profile. -![Screenshot of inactive work profile icon in Google Pixel 4 quick settings.](./media/google-pixel-4-quick-settings-android.png) +![Screenshot of inactive work profile icon in Google Pixel 4 quick settings.](./media/what-happens-when-you-create-a-work-profile-android/google-pixel-4-quick-settings-android.png) To see how quick settings appear on other Android devices, see [Examples of pause in quick settings](what-happens-when-you-create-a-work-profile-android.md#pause-in-quick-settings). @@ -113,7 +112,7 @@ To see how quick settings appear on other Android devices, see [Examples of paus Open the Settings app and go to **Work profile settings**. Switch the **Work profile** toggle off. Google Pixel 4 (Android 11) -![Screenshot of Work profile toggle switch turned off in Google Pixel 4 device settings.](./media/google-pixel-4-settings-android.png) +![Screenshot of Work profile toggle switch turned off in Google Pixel 4 device settings.](./media/what-happens-when-you-create-a-work-profile-android/google-pixel-4-settings-android.png) To see how work profile settings appear on other Android devices, see [Examples of pause in the settings app](what-happens-when-you-create-a-work-profile-android.md#pause-in-settings-app). @@ -121,7 +120,7 @@ To see how work profile settings appear on other Android devices, see [Examples ### App drawer pause option Swipe up on the home screen or select **Apps** to access the app drawer. Tap the **Work** tab and then switch the **Work profile** toggle off. - ![Screenshot of Work profile toggle switch turned off in Samsung Galaxy S20 app drawer.](./media/samsung-galaxy-s20-pause-app-drawer.png) + ![Screenshot of Work profile toggle switch turned off in Samsung Galaxy S20 app drawer.](./media/what-happens-when-you-create-a-work-profile-android/samsung-galaxy-s20-pause-app-drawer.png) ## Examples @@ -142,12 +141,12 @@ These tables show examples of the briefcase badge that's used on work apps. For |Surface Duo (Android 10)|Google Pixel 4 (Android 11)| |---|---| -|![Screenshot of Outlook work app on a Surface Duo device.](./media/surface-duo-badge-android.png)|![Screenshot of Outlook work app on a Google Pixel 4 device.](./media/google-pixel-4-badge-android.png) | +|![Screenshot of Outlook work app on a Surface Duo device.](./media/what-happens-when-you-create-a-work-profile-android/surface-duo-badge-android.png)|![Screenshot of Outlook work app on a Google Pixel 4 device.](./media/what-happens-when-you-create-a-work-profile-android/google-pixel-4-badge-android.png) | |Samsung Galaxy S20 (Android 10)|Nexus 5X (Android 8.1.0)| |---|---| -| ![Screenshot of Outlook work app on a Samsung Galaxy S20 device.](./media/samsung-galaxy-s20-badge-android.png) | ![Screenshot of Outlook work app on a Nexus 5X device.](./media/nexus-5x-badge-android.png) | +| ![Screenshot of Outlook work app on a Samsung Galaxy S20 device.](./media/what-happens-when-you-create-a-work-profile-android/samsung-galaxy-s20-badge-android.png) | ![Screenshot of Outlook work app on a Nexus 5X device.](./media/what-happens-when-you-create-a-work-profile-android/nexus-5x-badge-android.png) | ### Work profile in app drawer @@ -157,30 +156,30 @@ These images show where the work profile appears in the app drawer. For more inf Surface Duo (Android 10) > [!div class="mx-imgBorder"] - > ![Screenshot of work tab in Surface Duo app drawer.](./media/surface-duo-app-drawer-android.png) + > ![Screenshot of work tab in Surface Duo app drawer.](./media/what-happens-when-you-create-a-work-profile-android/surface-duo-app-drawer-android.png) Google Pixel 4 (Android 11) > [!div class="mx-imgBorder"] - > ![Screenshot of work tab in Google Pixel 4 app drawer.](./media/google-pixel-4-app-drawer-android.png) + > ![Screenshot of work tab in Google Pixel 4 app drawer.](./media/what-happens-when-you-create-a-work-profile-android/google-pixel-4-app-drawer-android.png) Samsung Galaxy S20 (Android 13) > [!div class="mx-imgBorder"] - > [![Screenshot of work tab in Samsung Galaxy S20 FE app drawer.](./media/android-version-13-work-profile-1.png)](./media/android-version-13-work-profile.png#lightbox) + > [![Screenshot of work tab in Samsung Galaxy S20 FE app drawer.](./media/what-happens-when-you-create-a-work-profile-android/android-version-13-work-profile-1.png)](./media/what-happens-when-you-create-a-work-profile-android/android-version-13-work-profile.png#lightbox) Nexus 5X (Android 8.1.0) > [!div class="mx-imgBorder"] - > ![Screenshot of work apps and personal apps together in Nexus 5X app drawer.](./media/nexus-5X-app-drawer-android.png) + > ![Screenshot of work apps and personal apps together in Nexus 5X app drawer.](./media/what-happens-when-you-create-a-work-profile-android/nexus-5X-app-drawer-android.png) ### Work profile folder The following table shows examples of the work profile folder. For more information, see [Find your work profile](#folder). |Surface Duo (Android 10)|Samsung Galaxy S20 (Android 10)|Nexus 5X (Android 8.1.0)| |---|---|---| -|![Screenshot of the Surface Duo work profile folder.](./media/surface-duo-work-profile-folder-android.png) |![Screenshot of the Samsung Galaxy S20 work profile folder on the device.](./media/samsung-galaxy-s20-work-folder-android-example.png) |![Screenshot of the Nexus 5X work profile folder.](media/nexus-5X-work-profile-folder-android.png)| +|![Screenshot of the Surface Duo work profile folder.](./media/what-happens-when-you-create-a-work-profile-android/surface-duo-work-profile-folder-android.png) |![Screenshot of the Samsung Galaxy S20 work profile folder on the device.](./media/what-happens-when-you-create-a-work-profile-android/samsung-galaxy-s20-work-folder-android-example.png) |![Screenshot of the Nexus 5X work profile folder.](media/what-happens-when-you-create-a-work-profile-android/nexus-5X-work-profile-folder-android.png)| ### Pause in quick settings These images show where the pause option appears in the quick settings menu. For more information, see [Pause the work profile](#quick-settings-pause-option). @@ -190,21 +189,21 @@ Surface Duo (Android 10) > [!div class="mx-imgBorder"] - > ![Screenshot of activated work profile icon in Surface Duo quick settings.](./media/surface-duo-quick-settings-android.png) + > ![Screenshot of activated work profile icon in Surface Duo quick settings.](./media/what-happens-when-you-create-a-work-profile-android/surface-duo-quick-settings-android.png) Samsung Galaxy S20 (Android 13) > [!div class="mx-imgBorder"] - > [![Screenshot of activated work profile icon in Samsung Galaxy S20 quick settings.](./media/android-work-profile-quick-settings-on-1.png)](./media/android-work-profile-quick-settings-on.png#lightbox) + > [![Screenshot of activated work profile icon in Samsung Galaxy S20 quick settings.](./media/what-happens-when-you-create-a-work-profile-android/android-work-profile-quick-settings-on-1.png)](./media/what-happens-when-you-create-a-work-profile-android/android-work-profile-quick-settings-on.png#lightbox) Nexus 5X (Android 8.1.0) > [!div class="mx-imgBorder"] - > ![Screenshot of inactive work mode icon in Nexus 5X quick settings.](./media/nexus-5x-quick-settings-android.png) + > ![Screenshot of inactive work mode icon in Nexus 5X quick settings.](./media/what-happens-when-you-create-a-work-profile-android/nexus-5x-quick-settings-android.png) ### Pause in Settings app @@ -214,25 +213,25 @@ Surface Duo (Android 10) > [!div class="mx-imgBorder"] - > ![Screenshot of Work profile toggle switch turned off in Surface Duo device settings.](./media/surface-duo-settings-android.png) + > ![Screenshot of Work profile toggle switch turned off in Surface Duo device settings.](./media/what-happens-when-you-create-a-work-profile-android/surface-duo-settings-android.png) Samsung Galaxy S20 (Android 13) > [!div class="mx-imgBorder"] - > [![Screenshot of Work profile toggle switch turned on in Samsung Galaxy S20 device settings.](./media/work-profile-settings-on-1.png)](./media/android-work-profile-settings-on.png#lightbox) + > [![Screenshot of Work profile toggle switch turned on in Samsung Galaxy S20 device settings.](./media/what-happens-when-you-create-a-work-profile-android/work-profile-settings-on-1.png)](./media/what-happens-when-you-create-a-work-profile-android/android-work-profile-settings-on.png#lightbox) Nexus 5X (Android 8.1.0) > [!div class="mx-imgBorder"] - > ![Screenshot of Work profile toggle switch turned on in Nexus 5X device settings.](./media/nexus-5x-settings-android.png) + > ![Screenshot of Work profile toggle switch turned on in Nexus 5X device settings.](./media/what-happens-when-you-create-a-work-profile-android/nexus-5x-settings-android.png) ### Pause in app drawer This image shows the pause option in the app drawer on a Google Pixel 4 (Android 11). For more information, see [Pause the work profile](#app-drawer-pause-option). > [!div class="mx-imgBorder"] - > ![Screenshot of Work profile switch turned off in Google Pixel 4 app drawer showing "Work profile is paused."](./media/samsung-galaxy-s20-pause-app-drawer.png) + > ![Screenshot of Work profile switch turned off in Google Pixel 4 app drawer showing "Work profile is paused."](./media/what-happens-when-you-create-a-work-profile-android/samsung-galaxy-s20-pause-app-drawer.png) ## Next steps