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Error while installing #10350

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Wajeed-msft opened this issue Feb 8, 2024 · 10 comments
Open

Error while installing #10350

Wajeed-msft opened this issue Feb 8, 2024 · 10 comments
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teams-developer-support Question related to extensibility (Bot, ME, Tab) would be marked under this label

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@Wajeed-msft
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Copied bug from: OfficeDev/teams-toolkit#10794

Details from original post:
My app was running fine a month ago, now after a month without touching it I am not able to run dev nor local env.
I am using VSC with Teams Toolkit, I am logged in with my microsoft dev acc.

Strangly the UI only shows that I am logged in to Microsoft but not to Azure.
Bildschirmfoto 2024-01-30 um 16 10 23

When checking via terminal:
teamsapp auth login azure

Your Microsoft 365 account is: m*****@****7n.onmicrosoft.com.
Your Azure account is: m*****@****7n.onmicrosoft.com. Your subscriptions are: []

When trying to provision the bot I always get "[login.UserError]: No active subscription was found."
What does this mean? Do I need to pay for Azure?
Also when I log in to azure and try to select a subscription with my microsoft dev acc, azure tells me "You are not authorized to use this offer."

When I use "preview app", Teams window is opening with the app to install, when clicking install I get "Something went wrong" without any context or additional info.

I am happy to assist with more info and hope to resolve this soon, as I am wasting hours into this.
Thanks!

VS Code Extension Information:

  • Teams Toolkit: v5.4.0

CLI Information:

  • teamsapp-cli: 3.0.0-alpha.ec50e3de8.0

Document Details

Do not edit this section. It is required for learn.microsoft.com ➟ GitHub issue linking.

@ChetanSharma-msft ChetanSharma-msft added the teams-developer-support Question related to extensibility (Bot, ME, Tab) would be marked under this label label Feb 8, 2024
@ChetanSharma-msft
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ChetanSharma-msft commented Feb 8, 2024

Hello @combi-35 - Thanks for raising your query.
Could you please try to logout and login again and check it once.

@Dinesh-MSFT
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Hello @combi-35 - Could you please confirm if you get chance to logout and login again in visual studio code and check it once. Otherwise please try to re-install the Visual Studio Code.

@combi-35
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Hi @Dinesh-MSFT @ChetanSharma-msft unfortunately logout & login and also reinstalling VSC did not change anything.
Same Error message as before errorCode: "UnknownTeamsAppManifestExceptionType"

@ChetanSharma-msft
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Hi @Dinesh-MSFT @ChetanSharma-msft unfortunately logout & login and also reinstalling VSC did not change anything. Same Error message as before errorCode: "UnknownTeamsAppManifestExceptionType"

Hello @combi-35 - Kindly share the steps and a short video for your issue?

@combi-35
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Hi @ChetanSharma-msft

Steps are pretty basic..

  1. In VCS start development server on port 3000 with yarn dev
  2. In VCS, click on Teams toolkit, debug local environment with "Launch Remote (Chrome)"
  3. After "Launch remote" is started, a google chrome browser opens with a microsoft teams screen to install the app.
  4. After selecting "Add to team", I choose a team, click install and get "Something went wrong"

I see a lot of logs in VCS in "Debug console", should I submit them here?

@combi-35
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combi-35 commented Mar 5, 2024

Hi @ChetanSharma-msft @Dinesh-MSFT @Wajeed-msft please reopen this is issue, it's not resolved yet. Thanks :)

@combi-35
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combi-35 commented Mar 9, 2024

bump

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This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 3 days. It will be closed if no further activity occurs within 3 days of this comment.

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Hi Wajeed-msft! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out in one business day. Please use this link to escalate if you don't get replies.

Best regards, Teams Platform

@Dinesh-MSFT
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Hi @combi-35 - Whenever you see "No active subscription was found," it means you don't have an active Azure subscription. To use Azure resources like bots, you need one. The error "You are not authorized to use this offer" might mean your account lacks permissions or the subscription type isn't suitable. It could be unavailable for your account type, region, or organization.

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