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Investigate time out error for some users opening the AI Intersection DB #12896

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data-sync-user opened this issue Sep 17, 2024 · 0 comments
Closed

Investigate time out error for some users opening the AI Intersection DB #12896

data-sync-user opened this issue Sep 17, 2024 · 0 comments

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@data-sync-user
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data-sync-user commented Sep 17, 2024 •
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As reported by Kenrya, both she and a colleague have reported issues when opening the AI Database site, as seen on the screenshot attached:

!Screenshot 2024-09-16 at 12.13.54 PM.png|width=1440,height=900,alt="Screenshot 2024-09-16 at 12.13.54 PM.png"!

Not other users have managed to replicate the issue, but we should investigate the logs or any other available information to try and explain the problem.

┆Issue is synchronized with this Jira Bug
┆Attachments: Screenshot 2024-09-16 at 12.13.54 PM.png
@mofodevops mofodevops closed this as not planned Won't fix, can't repro, duplicate, stale Oct 7, 2024
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@mofodevops @data-sync-user