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Importing Service Templates #12

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SuperiorITAU opened this issue Sep 27, 2016 · 5 comments
Open

Importing Service Templates #12

SuperiorITAU opened this issue Sep 27, 2016 · 5 comments

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@SuperiorITAU
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When I try to upload the service template it wants it in zip format. I tried zipping it up and i get 5000 can not import service.

I guess my version is a lot new than this monitor.
@ClintConner
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Which version of Ncentral are you using?

@SuperiorITAU
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10.2.1.350

@ClintConner
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I have exported the XML files from my N-Central, which is 10.2.1.350 and uploaded them here. I am able to import those XML files into N-Central without an issue, so try these new ones.

@ClintConner
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Did this resolve your issue?

@joncz
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joncz commented Oct 27, 2016

@SuperiorITAU Are you confusing Custom Services with Service Templates? The former are imported as XML files and the latter as ZIP.

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@joncz @ClintConner @SuperiorITAU