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Common errors, known issues, and their solutions

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Kate Friedman edited this page Apr 5, 2021 · 4 revisions

Error: "ImportError" message when running setup script

Example of error:

$ ./setup_workflow.py --expdir /path/to/your/experiment/directory
Traceback (most recent call last):
  File "./setup_workflow.py", line 32, in <module>
	from collections import OrderedDict
ImportError: cannot import name OrderedDict

Cause: Missing python in your environment

Solution: Load a python module ("module load python") and retry setup script.

Error: curses default colors when running viewer

Example:

$ ./rocoto_viewer.py -d blah.db -w blah.xml
Traceback (most recent call last):
  File "./rocoto_viewer.py", line 2376, in <module>
    curses.wrapper(main)
  File "/contrib/anaconda/anaconda2/4.4.0/lib/python2.7/curses/wrapper.py", line 43, in wrapper
    return func(stdscr, *args, **kwds)
  File "./rocoto_viewer.py", line 1202, in main
    curses.use_default_colors()
_curses.error: use_default_colors() returned ERR

Cause: wrong TERM setting for curses

Solution: set TERM to "xterm" (bash: export TERM=xterm ; csh/tcsh: setenv TERM xterm)

Issue: Directory name change for EnKF folder in COMROT

Issue: The EnKF COMROT folders were renamed during the GFS v15 development process to remove the period between "enkf" and "gdas": enkf.gdas.$PDY → enkfgdas.$PDY

Fix: Older tarballs on HPSS will have the older directory name with the period between 'enkf' and 'gdas'. Make sure to rename folder to 'enkfgdas.$PDY' after obtaining. Only an issue for the initial cycle.

Error: Git ssh variant setting when running checkout_externals

Error seen on WCOSS-Cray (Luna/Surge).

Example:

$ checkout_externals
Processing externals description file : Externals.cfg
Checking status of externals: nemsfv3gfs, emc_post, ufs_utils, gsi, emc_gfs_wafs, emc_verif-global,
Checking out externals: nemsfv3gfs, ERROR:root:Command '[u'git', u'clone', u'--quiet', u'ssh://vlab.ncep.noaa.gov:29418/NEMSfv3gfs', u'fv3gfs.fd']' returned non-zero exit status 128
ERROR:root:Failed with output:
    fatal: ssh variant 'simple' does not support setting port

ERROR: In directory
    /gpfs/hps3/emc/global/noscrub/Joe.Schmo/git/feature-manage_externals/sorc
Process did not run successfully; returned status 128:
    git clone --quiet ssh://vlab.ncep.noaa.gov:29418/NEMSfv3gfs fv3gfs.fd
See above for output from failed command.

Cause: Git ssh variant 'simple' does not support setting port

Solution: Adjust git config ssh setting:

$ git config --global ssh.variant ssh

Users running GFSv16

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