All articles reset to unread from time to time

[pethr]

Hi, I am getting reports of all articles in our feeds randomly resetting to unread from time to time. I was unable to trace it back to anything specific. Is there something that might be causing this (for example publishing and unpublishing an article, assigning it to a different category, date change...)?

[danayel]

Check if you are displaying or sorting articles by the "last updated" field. That is the most likely cause.

If you edit an article or some process trips the last updated, then it will reappear in the feed.You should be able to set it to use published or created date.

[pethr]

Thanks for such a swift reply! We use "created date descending". The created and start publishing dates are often different and editors often mess with the latter but not the former (I think). I tried changing $itemUpdated to $itemDate in feedcreator.class to avoid updates there but it had no effect.

I wonder what can cause entire feed to be marked as unread?

[danayel]

no effect in what way? Do you have an example article that re-appeared to work from?
— 
Regards,
Daniel Chapman

On 7 May 2015 at 10:37:51 am, pethr ([email protected]) wrote:

Thanks for such a swift reply! We use "created date descending". The created and start publishing dates are often different and editors often mess with the later but not the former (most likely). I tried changing $itemUpdated to $itemDate in feedcreator.class to avoid updates there but it had no effect.

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[pethr]

I do not right now. The thing is the whole feed "reappears" when the issue happens. Say you clicked through/marked as read all of the articles in the feed, you come to the reader the next day and all of them are marked new. That is how it has been reported to me repeatedly by an experienced user (I do not use RSS reader myself for several years).

[danayel]

something in the footprint of the feed or the articles must be changing for some reason. Unfortunately, there isn't much I can do without an example or steps to reproduce it though 
— 
Regards,
Daniel Chapman

On 7 May 2015 at 12:00:52 pm, pethr ([email protected]) wrote:

I do not right now. The thing is the whole feed "reappears" when the issue happens. Say you clicked through/marked as read all of the articles in the feed, you come to the reader the next day and all of them are marked new. That is how it has been reported to me repeatedly by an experienced user (I do not use RSS myself for several years).

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Reply to this email directly or view it on GitHub.