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The connection to the server has been interrupted #3067

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logan4753 opened this issue Dec 23, 2024 · 3 comments
Open

The connection to the server has been interrupted #3067

logan4753 opened this issue Dec 23, 2024 · 3 comments
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@logan4753
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I have successfully deployed onlyoffice,but when I open the document, it prompts {errorCode: -122, errorDescription: 'The connection to the server has been interrupted. Please reload the page.'}
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@Carazyda
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Hello @logan4753 Please provide more details:

  1. How did you install Onlyoffice?
  2. What OS are you using?
  3. How do you switch to port 9090?
  4. Check Document Service settings(/Management.aspx?type=17) and click "Save" - ​​any errors?

@logan4753
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Hello @Carazyda
1.The system I am using is CentOS 7.6;
2.I installed it according to the official documentation docs-community-install-centos

@Carazyda
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If you are installing Onlyoffice Docs - the problem is related to DocumentServer. I will move the issue to the DocumentServer repository.

@Carazyda Carazyda transferred this issue from ONLYOFFICE/CommunityServer Dec 24, 2024
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