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network sideload fails but npm run start sideload works #5215

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duane-j-wagner opened this issue Dec 20, 2024 · 1 comment
Open
3 tasks

network sideload fails but npm run start sideload works #5215

duane-j-wagner opened this issue Dec 20, 2024 · 1 comment
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Area: Excel Issue related to Excel add-ins Status: in backlog Issue is being tracked in the backlog but timeline for resolution is unknown

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@duane-j-wagner
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Provide required information needed to triage your issue

Your Environment

  • Platform [PC desktop, Mac, iOS, Office on the web]: PC and Web
  • Host [Excel, Word, PowerPoint, etc.]: Excel
  • Office version number: ___Microsoft® Excel® for Microsoft 365 MSO (Version 2410 Build 16.0.18129.20200) 64-bit ___
  • Operating System: Windows 11 Enterprise__
  • Browser (if using Office on the web): Edge

Expected behavior

The add in should be initialized on install, causing the custom contextual tab and the task pane to show.

Current behavior

The add-in does nothing on a network share install on a PC, nor when uploaded on Web. The custom contextual tab remains hidden and the task pane does not show.
if the OverriddenByRibbonApi tag in the manifest is set to false, the add-in installs and initializes as expected.
The whole point of that tag is to hide the control that should only be shown when overriding the control is not supported, so setting to false leads to a poor user experience.
Mac side-loading works as expected. npm run start side-loading also works on PC.

Steps to reproduce

  1. On PC, follow instructions to side-load the manifest file
  2. Select the add-in in this Excel spreadsheet and push Add to install

Link to live example(s)




Provide additional details




Context

We need to side load in order for QA to test on PC and Web. Side-loading works on Mac.

Useful logs

  • Console errors
  • Screenshots
  • Test file (if only happens on a particular file)
    The onReady() method never gets called and there are no errors. Excel shows a status at the bottom of window that the add-in was installed successfully.

Thank you for taking the time to report an issue. Our triage team will respond to you in less than 72 hours. Normally, response time is <10 hours Monday through Friday. We do not triage on weekends.

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP label Dec 20, 2024
@RuizhiSunMS RuizhiSunMS added Area: Excel Issue related to Excel add-ins and removed Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP labels Dec 23, 2024
@RuizhiSunMS RuizhiSunMS self-assigned this Dec 23, 2024
@RuizhiSunMS RuizhiSunMS added the Status: in backlog Issue is being tracked in the backlog but timeline for resolution is unknown label Dec 24, 2024
@RuizhiSunMS
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Mark it as #9642233 into our backlog

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Labels
Area: Excel Issue related to Excel add-ins Status: in backlog Issue is being tracked in the backlog but timeline for resolution is unknown
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