getTrackedChanges causes Word to freeze (pinwheel cursor on Mac)

[JDuligall]

Once context.sync() is called after getTrackedChanges are called with getItems on the body of this document, Word freezes with a pinwheel cursor on Mac.

This seems to be related to the Not Highlight track changes, as when they are removed Word does not freeze.

Your Environment

• Platform: Mac
• Host: Word
• Office version number: 16.92
• Operating System: 15.1 (24B83)

Expected behavior

Calling getTrackedChanges and getItems gets the track changed items from the body.

Current behavior

Word freezes with the Mac pinwheel cursor.

Steps to reproduce

1. Open this file: getTrackedChanges_breaking.docx
2. Run the following:

await Word.run(async (context) => {
    const body = context.document.body;
    const trackedChanges = body.getTrackedChanges();
    trackedChanges.load("items");
    await context.sync();
  });

[microsoft-github-policy-service]

Thank you for letting us know about this issue. We will take a look shortly. Thanks.

[RuizhiSunMS]

Hi @JDuligall, thx for reaching out here. Mark it as #9642634 into our backlog. I will involve our experts to investigate. Will reply here if any update.