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"This app cannot be found" error when launch Teams apps with New Teams #10840

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blackchoey opened this issue Feb 6, 2024 · 2 comments
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@blackchoey
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Describe the bug
When you launch Teams apps with New Teams, you will meet "This app cannot be found" error.
image

The workaround is:

  1. Close this error message
  2. Follow this document to upload your app to New Teams: https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/deploy-and-publish/apps-upload.

Note 1: The zip file to upload in step 2 usually located at <your-project-root>/appPackage/build/appPackage.local.zip if you didn't customize your project to output the file to another place.

Note 2: You might not see the "Install" button if you switched to New Teams for the first time. You need to wait for a while (usually 2.5 minutes) before the button is displayed.

The issue is being tracked and fixed. It takes some time for the fixed to be rolled out. Please stay tuned.

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Thank you for contacting us! Any issue or feedback from you is quite important to us. We will do our best to fully respond to your issue as soon as possible. Sometimes additional investigations may be needed, we will usually get back to you within 2 days by adding comments to this issue. Please stay tuned.

@blackchoey
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This issue is now fixed. Please create new issues if you still meet this problem

@blackchoey blackchoey unpinned this issue Mar 18, 2024
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