Kaltura oEmbed v7 audio and video players do not load in OD #3180
Labels
Features
Issues related to building and enhancing features
Priority - Medium
Issues that should be prioritized ahead of low but not immediately critical - bulk of work cycles
Descriptive summary
Kaltura's latest version of their audio and video players, dubbed 'v7', is the new default player. It currently won't load successfully in OD. There are other systems with reported issues with the newer players as well, but so far I haven't found any similar conflicts.
Video v7 player
Audio v7 player
A workaround has been to force the older v2 player for now by putting the player IDs in the oEmbed URLs. This is currently working for Video, but not for Audio, which we think is a Kaltura issue. But this option will go away, and we need to get the v7 players working. (the oEmbed response is requested at page load time and isn't cached).
It's likely there's some conflict with other Javascript loaded by OD. The response code can be reviewed by using browser dev tools inspector, and look for
<div class="oembed-widget">
Expected behavior
Kaltura's latest v7 player loads and works fine if it's returned in an oEmbed response. Both audio and video.
Related work
Link to related tickets or prior related work here.
Accessibility Concerns
Add any information here to indicate any known or suspected accessibility issues for this ticket
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