Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Kaltura oEmbed v7 audio and video players do not load in OD #3180

Open
wickr opened this issue Oct 18, 2024 · 0 comments
Open

Kaltura oEmbed v7 audio and video players do not load in OD #3180

wickr opened this issue Oct 18, 2024 · 0 comments
Labels
Features Issues related to building and enhancing features Priority - Medium Issues that should be prioritized ahead of low but not immediately critical - bulk of work cycles

Comments

@wickr
Copy link
Member

wickr commented Oct 18, 2024

Descriptive summary

Kaltura's latest version of their audio and video players, dubbed 'v7', is the new default player. It currently won't load successfully in OD. There are other systems with reported issues with the newer players as well, but so far I haven't found any similar conflicts.

Video v7 player

Audio v7 player

A workaround has been to force the older v2 player for now by putting the player IDs in the oEmbed URLs. This is currently working for Video, but not for Audio, which we think is a Kaltura issue. But this option will go away, and we need to get the v7 players working. (the oEmbed response is requested at page load time and isn't cached).

It's likely there's some conflict with other Javascript loaded by OD. The response code can be reviewed by using browser dev tools inspector, and look for <div class="oembed-widget">

Expected behavior

Kaltura's latest v7 player loads and works fine if it's returned in an oEmbed response. Both audio and video.

Related work

Link to related tickets or prior related work here.

Accessibility Concerns

Add any information here to indicate any known or suspected accessibility issues for this ticket

@wickr wickr added Features Issues related to building and enhancing features Priority - Medium Issues that should be prioritized ahead of low but not immediately critical - bulk of work cycles labels Oct 18, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Features Issues related to building and enhancing features Priority - Medium Issues that should be prioritized ahead of low but not immediately critical - bulk of work cycles
Projects
Development

No branches or pull requests

1 participant