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Download of originals still not possible with latest revision #39

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patg75 opened this issue Aug 31, 2022 · 7 comments
Open

Download of originals still not possible with latest revision #39

patg75 opened this issue Aug 31, 2022 · 7 comments

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@patg75
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patg75 commented Aug 31, 2022

Also having the same behavior with revision 12.a.
Originals are not downloadable. 🙁

Originally posted by @patrickg75 in #10 (comment)

@HWFord
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HWFord commented Sep 2, 2022

Hi, could you maybe give more details on your problem so that we can try and figure out the problem?

On my Piwigo I have the option to download originals. Are you sure your plugin is configured correctly ?

image

@patg75
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patg75 commented Sep 2, 2022

Hi, and thank you for your response!

The option to choose "Original" is still there. But if I select it, the data seems to be collected but is not available for download. The bar that shows up, when choosing any other size, doesn't appear and the file size is shown as "0 MB".

The screenshots show the german translation, but I also tried downloading when everything was set to english (us)

Thanks a ton for helping out!

Screen Shot 2022-09-02 at 14 06 00
Screen Shot 2022-09-02 at 14 06 16

@patg75
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patg75 commented Sep 2, 2022

PS. I am not sure, if there's anything else to configure in the advanced settings. My configuration is set to allow everything for everybody for testing purposes:
Screen Shot 2022-09-02 at 14 44 57

@rkraken
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rkraken commented Sep 22, 2022

I am noticing the same problem also on revision 12a. No progress bar for downloading original size, and the history shows zip file size of 0MB. Downloading other picture sizes seems to work. Thank you.

@HWFord
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HWFord commented Oct 3, 2022

I shall look into the problem

@machitza
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machitza commented Feb 4, 2024

same issue here... too bad as it's nice plugin !

@AlexHellen
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I had the same problem. It happens if the metadata for filesize of the pics are empty (NULL). Did not find the right correction in the source, but the problem disappeared as I wrote numbers to the sql database for filesizes. May be this helps to solve the problem. @patrickg75

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