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Installation Error at 67% #7

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viveksinha121 opened this issue Sep 22, 2016 · 27 comments
Open

Installation Error at 67% #7

viveksinha121 opened this issue Sep 22, 2016 · 27 comments

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@viveksinha121
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Hi,
During installation I am receiving an error while module installation is in progress.

Thanks
@sumitwebkul
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sumitwebkul commented Sep 24, 2016 •
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Hello Vivek,
Thanks for showing interest in Qloapps. We have checked at our end and it is working fine. So it is not possible to know the issue exactly. This may be the problem of execution time of your server lets try once by increasing the max_execution_time of your server. So please try once with this solution.

@knidie
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knidie commented Sep 26, 2016

same problem here stop on block installation

@sumitwebkul
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sumitwebkul commented Sep 26, 2016 •
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Hello knidie,
Please install once after increasing the max_execution_time of your server. I hope problem will be resolved.

@knidie
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knidie commented Sep 26, 2016

hi
can you pleas teach me how to do that? my server is centos 7.

在 2016年9月26日，下午9:17，Sumit Panwar [email protected] 写道：

Hello knidie,
Please install once after increasing the max_execution_time of your server and also increase the execution time of your database. I hope problem will be resolved.

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@sumitwebkul
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Hi,
Increase variables ,
max_execution_time = 500
upload_max_filesize = 8M in your php.ini file and restart your server once. Then try to install the software one more time. Otherwise contact to your host provider to increase execution time.

@sumitwebkul
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sumitwebkul commented Dec 15, 2016 •
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Hello,
It could be two reasons for occurring the above discussed issue. First may be the execution time issue, which solution I have explained you in last reply. Second may be that php5-curl is not installed on your server. So install php5-curl on your server first. So please try to install Qloapps after resolving these issues once. Maybe it will help you.

@raygervais
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Hello,
After following your advice I cannot confirm that anything has changed. Instead, while reading the error log in the installer directory, I notice this:

[11-Jul-2016 22:18:41 Asia/Calcutta] PHP Fatal error:  Uncaught exception 'UnexpectedValueException' with message 'RecursiveDirectoryIterator::__construct(/home/sumit/public_html/html/hotelcommerce/themes/hotel-theme/): failed to open dir: No such file or directory' in /home/sumit/public_html/html/hotelcommerce/tools/smarty/sysplugins/smarty_internal_utility.php:68
Stack trace:
#0 /home/sumit/public_html/html/hotelcommerce/tools/smarty/sysplugins/smarty_internal_utility.php(68): RecursiveDirectoryIterator->__construct('/home/sumit/pub...')
#1 /home/sumit/public_html/html/hotelcommerce/tools/smarty/Smarty.class.php(1440): Smarty_Internal_Utility::compileAllTemplates('.tpl', false, 0, NULL, Object(SmartyCustom))
#2 /home/sumit/public_html/html/hotelcommerce/install/controllers/http/smarty_compile.php(42): Smarty->compileAllTemplates('.tpl', false)
#3 /home/sumit/public_html/html/hotelcommerce/install/classes/controllerHttp.php(96): require_once('/home/sumit/pub...')
#4 /home/sumit/public_html/html/hotelcommerce/install/index.php(31): InstallControllerHttp::execute( in /home/sumit/public_html/html/hotelcommerce/tools/smarty/sysplugins/smarty_internal_utility.php on line 68

Does anyone else see similar? Or am I suffering from a different issue?
Thank you!

@sumitwebkul
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sumitwebkul commented Dec 23, 2016 •
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Hello,
We have to check this issue on your server but we will need your server credentials for it. So we recommend you to raise a ticket at https://webkul.uvdesk.com/ . We will resolve your issue there.

@scorpionx1025
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scorpionx1025 commented Jan 6, 2017 •
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I got the same problem with raygervais

My ENV :

ubuntu 16.04 server x64
apache2.4
php 7.0
mysql 5.7

@sumitwebkul
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Hello,

We have found that software is creating some problems with php 7.0 . We are working on these issue. For now we recommend you to use php lower version like php 5.6 and try to install the software with that version once. Hope your issue will be resolved.

@scorpionx1025
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Hi ,
I downgrade to PHP 5.5.9-1ubuntu4.20 (cli) (built: Oct 3 2016 13:00:37)

But I meet the problem with install module : wkpaypaladaptive

I move wkpaypaladaptive from module dir to my home dir , then reinstall again.

Now I finish all installation , but the wkpaypaladaptive this module is very important ? Should I put into module dir again ?

@sumitwebkul
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sumitwebkul commented Jan 6, 2017 •
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Hello,

In this version of Qloapps wkpaypaladaptive module needs php5-curl to be installed on your server. We are in process in removing the dependency of php5-curl for installation of wkpaypaladaptive module. May be php5-curl is not installed on your server. So install php5-curl on your server first and try to install Qloapps after it once. Maybe it will help you.

@scorpionx1025
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Really , forgot to install php5-curl extension.

Now installation already finish.

Thanks.

BTW , will support php7.0 ?

@sumitwebkul
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We will definitely work to support php7.0 . We have to check which changes in php7.0 are conflicting in Qloapps. Then we will start working on it.

@evansadji
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hello webkul
so what is actually the PHP version of your system
in order to make it running.. Mine is still using php7.0 & 7.1 .. but it's not working
thankyou

@sumitwebkul
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Hello,
You can use any PHP 5.4+ version like php v5.6 and others but versions lower than php7.0 .
Thanks

@evansadji
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evansadji commented Jun 29, 2017 via email

@EricAiken
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I can confirm that problems still exists.
Env:
CentOS7 el7
Apache 2.6
PHP 5.4.16-43
MariaDb 5.5.56
hotelcommerce V1.1

I solvled raygervais problem by manually creating the hotel-theme directory, however I now get the following error:

[Fri Feb 09 15:28:45.339646 2018] [:error] [pid 19093] [client 192.168.10.1:59308] PHP Fatal error: Class 'Parent' not found in /home/www/stayinsea/hotelcommerce/modules/hotelreservationsystem/classes/HotelBranchInformation.php on line 299, referer: http://192.168.10.100/hotelcommerce/install/index.php?restart=true

[Fri Feb 09 15:29:49.990928 2018] [:error] [pid 19091] [client 192.168.10.1:59332] PHP Warning: curl_setopt(): You must pass either an object or an array with the CURLOPT_HTTPHEADER, CURLOPT_QUOTE, CURLOPT_HTTP200ALIASES and CURLOPT_POSTQUOTE arguments in /home/www/stayinsea/hotelcommerce/install/models/install.php on line 634, referer: http://192.168.10.100/hotelcommerce/install/index.php?restart=true
[
Fri Feb 09 15:29:54.624025 2018] [:error] [pid 19091] [client 192.168.10.1:59332] PHP Notice: Trying to get property of non-object in /home/www/stayinsea/hotelcommerce/classes/Product.php on line 1220, referer: http://192.168.10.100/hotelcommerce/install/index.php?restart=true

[Fri Feb 09 15:29:55.544465 2018] [:error] [pid 19091] [client 192.168.10.1:59332] PHP Fatal error: Class 'Parent' not found in /home/www/stayinsea/hotelcommerce/modules/hotelreservationsystem/classes/HotelBranchInformation.php on line 299, referer: http://192.168.10.100/hotelcommerce/install/index.php?restart=true

@EricAiken
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Can someone publish their known working environment?
OS? Ver?
Apache?
Db?
PHP?

thanks

@sumitwebkul
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Ok,
Please try once after replacing the file hotelcommerce/modules/hotelreservationsystem/classes/HotelBranchInformation.php From which we have attached.
Also please install php5-curl on your server. Try installing after these changes. In case issue persists then we recommend you to raise a ticket at https://webkul.uvdesk.com/ with your ftp details and the url on which you are installing Qloapps. We will resolve your issue there.
installIssue.zip

@EricAiken
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EricAiken commented Feb 10, 2018 via email

@sumitwebkul
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Hello,
We have to check these issues on your server. So we recommend you to raise a ticket at https://webkul.uvdesk.com/ with your ftp details and the admin url and login credentials. We will resolve your issue there.
Thanks

@robirbf
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robirbf commented Feb 15, 2018

yes this is true

We have found that software is creating some problems with php 7.0 . We are working on these issue. For now we recommend you to use php lower version like php 5.6 and try to install the software with that version once. Hope your issue will be resolved.

im sucess install for change to PHP 5.6

thanks

@EricAiken
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EricAiken commented Feb 15, 2018 via email

@gispk47
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gispk47 commented Mar 1, 2018

have you found a way to solve this this problom? i met the same error like this:

[Sat Feb 10 13:04:04.187137 2018] [:error] [pid 19090] [client
192.168.10.1:55678] PHP Notice: Undefined index: total_rooms_in_cart in
/home/www/stayinsea/hotelcommerce/cache/smarty/compile/54/9f/47/549f47fb4c94806074ba0e135e9aa030bfc03a06.file.blockcart.tpl.php
on line 81, referer:
http://192.168.10.100/hotelcommerce/index.php?controller=my-account
[Sat Feb 10 13:04:04.187499 2018] [:error] [pid 19090] [client
192.168.10.1:55678] PHP Notice: Trying to get property of non-object in
/home/www/stayinsea/hotelcommerce/cache/smarty/compile/54/9f/47/549f47fb4c94806074ba0e135e9aa030bfc03a06.file.blockcart.tpl.php
on line 81, referer:

@EricAiken
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EricAiken commented Mar 1, 2018 via email

@sumitwebkul
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Hello,
We are not getting this error at our end. So we need to check this issue on your server. So we recommend you to raise a ticket at https://webkul.uvdesk.com/ with your ftp details and the admin url and login credentials. We will resolve your issue there.

@mrtruyen mrtruyen mentioned this issue Dec 15, 2018
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9 participants
@EricAiken @scorpionx1025 @robirbf @gispk47 @evansadji @viveksinha121 @raygervais @knidie @sumitwebkul