[TP/CON]: Suspended account notification for users in a Blocking List #893
Labels
Area/admin [salesforce]
Area/backend [loopback/nestjs]
in the backend side application
Area/frontend [react]
in the client side application
Context/background
Community members who violate the rules, such as the Code of Conduct, are added to the Blocking List (by Community Managers), which is represented by a checkbox on the Contact page.
When users are added to the Blocking List, it's essential to handle their access to our platforms appropriately. This involves restricting their access to maintain a safe environment for all users.
What needs to be done?
We have discussed the solution before, so here is the all information I gathered:
If a blocked user tries to log in, we then show the "Account Suspended Notification" below:
🚫 Account Suspended Notification.
Looks like your account has been deactivated. If you believe this is a mistake or have any questions, please reach out to us at [email protected]. We're here to help!
Thank you!
Important comments that were made by Team:
Just for your information here are the reports:
Connect profile+ Blocking list: see report
TP profile+ Blocking list: see report
Thank you!
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