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I've encountered the same issue running retropie 4.8 on the rpi zero 2w in the GPi Case 2W once installing the safe shutdown script for the GPi Case 2. I've gotten audio working again and here's what I found:
Modifying the /etc/rc.local to comment out the lines added by the script disables safe shutdown and audio returns. The lcdfirst.sh and lcdnext.sh scripts appear to be the culprit as they appear to me to be what's used to detect when the GPi Case 2 is connected and disconnected to the dock in order to switch between HDMI and LCD output. I was able to disable both of them from running and keeping SafeShutdown.py by doing the following:
Comment out the sh /opt/RetroFlag/lcdfirst.sh& and sleep 1& lines in /etc/rc.local to disable the lcdfirst.sh script from running.
Comment out lcdrunProcess = Process(target = lcdrun), lcdrunProcess.start(), and lcdrunProcess.join() lines in /opt/RetroFlag/SafeShutdown.py
Sorry i am not very famialiar with the audio system, when i run this script i lose audio capability
wget -O - "https://raw.githubusercontent.com/RetroFlag/GPiCase2-Script/main/retropie_install_gpi2.sh" | sudo bash
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