[BUG] No Callbacks Received from Registered Tournament Provider

[iDanielWongi]

Bug Description
The callback from the League of Legends server to the registered URL is not functioning as expected. Despite the server receiving the request when using postman, no proper acknowledgment or expected behavior occurs from riot - dont see any calls.

Problem Description
There is no callback from Riot that the game is over. And the correct ports are activated, I try to do it through postman and it works as it should.

Expected Result
After the game completes, the server should receive a callback with the game results. This should trigger the server to process the data, update the database, and perform necessary actions based on the game results. The server should acknowledge the callback with a 200 OK response.

Actual Result
Nothing happens!

I haven't received any requests on the url I used when registering a tournament provider from the tournament codes generated with that provider id

[tisbells]

Hi there, we are looking into this and will post back when we have more info.

[Dallin-Cawley]

Has this been resolved? I am also not receiving any callbacks.

[tisbells]

Could those experiencing this issue please send the following to our support site:

• Recent tournament codes
• The provider URL
• Confirmation of whether the game looks as expected using Get Game