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[BUG] Challenge Data Not Transferring to MENA Properly #945

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Cypherous opened this issue Jun 29, 2024 · 1 comment
Open

[BUG] Challenge Data Not Transferring to MENA Properly #945

Cypherous opened this issue Jun 29, 2024 · 1 comment

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@Cypherous
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Cypherous commented Jun 29, 2024

Bug Description
Seems like the challenge data isn't properly being replicated over to the users new region after they transfer, this leads to the challenge data returning an empty dataset which should be incorrect

Problem Description
Summoner "Hi im shaco Zz#MENA" shows as being on ME1, their ranked league stats are there, however their challenge stats are on EUNE, when i look at the summoner endpoint i see they were level 489 on EUNE and are now 492 on MENA which i assume means they transferred over, however the challenges endpoint for them returns as them having 0 points with 0 challenge progress, they have significant challenge progress on EUNE to the point they have a diamond tier for overall challenge progress

Expected Result
I would expect challenge progress to move over with summoners when they transfer over, i have no idea if their profile ingame shows their challenge progress or not as i do not have an account on MENA to check but the API is returning a blank

Actual Result
API returns zero challenge progress despite them having challenge progress on their previous region

Developer Impact
This means my website is currently incorrectly displaying the user as having zero challenge progress when they do infact have challenge progress

  • Frequency: Every call that seems to involve a summoner who has transferred
  • Severity: My site displays no data for the summoner where they would expect to see their stats
  • User emails: Not had any end users complain so far but i only added MENA support today

Player Impact
Means they are unable to view any challenge progress out of game like the other regions can

  • Frequency: Happens for a number of the MENA users i've tried
  • Severity: This renders my site essentially useless for users affected by this issue
  • Region: This affects players in MENA

Repro Steps
Check the challenge stats of the user Hi im shaco Zz#MENA on MENA and see that their challenge progress is currently stuck and out of date on EUNE

edit

Also seems that there are issues with summoner-v4 in regards to transferred accounts, i have a cron task that grabs the challenge leaderboards and its generating 404 errors as the me1 endpoint is returning a not found for them

@DarkIntaqt
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DarkIntaqt commented Aug 18, 2024

I have the same problem. Also from EUNE to MENA

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